The World Customs Organization (WCO) conducted a Competency-Based Human Resource Management (CBHRM) workshop for the Serbian government, aiming to enhance human resource management and promote customs modernization within Serbian Customs. The workshop covered strategic HRM, HRM systems, the CBHRM framework, and project management. This initiative supports Serbian Customs in building a talent-driven organization.
The World Customs Organization (WCO) held a workshop in Sudan to enhance customs human resource management capabilities, evaluating previous results and improving HRM tools. The workshop focused on workforce planning, job descriptions, competency frameworks, performance appraisal, and employee motivation, resulting in a new roadmap. The WCO provides expertise, technical guidance, and capacity building to help Sudanese Customs build a scientific and efficient human resource management system, enhancing customs modernization.
Jungheinrich introduces two AGVs, the EZS 350a NA and EKS 215a, to help companies upgrade their automation, improve material handling and warehousing efficiency, realize human-machine collaboration, and promote intelligent transformation. These AGVs offer solutions for optimizing internal logistics processes, reducing operational costs, and increasing throughput. By automating repetitive tasks, businesses can free up human resources for more strategic activities, ultimately driving productivity and competitiveness in the modern marketplace.
A nationwide DHL strike in Canada is causing delays for cross-border e-commerce parcels, impacting companies like Lululemon, Shein, and Temu. The strike stems from labor disputes, rooted in the conflict between algorithms and human labor. This article analyzes the strike's impact, offers coping strategies for e-commerce sellers, and explores the interplay between machine intelligence and human value. It provides valuable insights for cross-border e-commerce businesses navigating this disruption.
The Gambia Revenue Authority, with support from the World Customs Organization, implemented a competency-based human resource management model. This included developing job catalogs and competency frameworks, which received positive feedback after a pilot phase. Future plans involve creating onboarding programs and sharing experiences with national institutions to promote the modernization of human resource management at the national level. The implementation of the competency model is a key component of the ongoing tax reform efforts in Gambia.
The World Customs Organization (WCO) - West and Central Africa Capacity Building Working Group (WACAM) project expanded to Central Africa, aiming to enhance customs human resource management in the region. Through regional workshops and on-site support to Gabon Customs, the project has made significant progress in areas such as competency models and job management. This project will continue to support the modernization of human resource management in West and Central African customs administrations, contributing to regional development.
With the support of the WCO WACAM project, the Liberia Revenue Authority is actively implementing a competency-based human resource management system. This includes developing tools such as job benchmarks, competency frameworks, and job descriptions, as well as formulating human resource and training strategies. This initiative aims to enhance employee performance, achieve organizational goals, and inject new vitality into Liberia's economic development and social progress. The focus is on building a skilled and effective tax workforce.
ChatGPT has garnered significant attention in cross-border e-commerce, assisting with product selection, copywriting, and data analysis, thereby enhancing operational efficiency. However, it cannot completely replace human operators. Cross-border e-commerce professionals need to improve their skills and embrace change, developing ChatGPT into a "powerful assistant" to jointly promote industry upgrades. It is a tool to be leveraged, not a replacement for strategic thinking and human interaction in navigating the complexities of the global market.
Nvidia CEO Jensen Huang predicted in Cambridge that in the AI era, intelligence will no longer be scarce, and human soul traits will become core values. He emphasized that aesthetics, the ability to handle complex relationships, and the courage to take responsibility are irreplaceable by AI. Intellectual equality promotes the liberation of humanity from repetitive thinking, returning to aesthetics, intuition, and emotion, thus redefining "beauty." This shift allows humans to focus on uniquely human qualities that AI cannot replicate.
With the support of the World Customs Organization (WCO), the Lesotho Revenue Authority (LRA) is actively modernizing its human resource management. Through capacity building and process optimization, the LRA aims to establish an efficient and strategically aligned HR system, becoming a model within the Southern African Customs Union (SACU) region. This article details the LRA's actions, WCO's support, and the challenges and opportunities faced. It also looks ahead to the LRA's future development in the field of human resource management.
