Global Aviation Body IATA Harvard Partner to Boost Customer Service Leadership

Global Aviation Body IATA Harvard Partner to Boost Customer Service Leadership

This course, a collaboration between IATA and Harvard Business School, combines aviation customer service knowledge with leadership management skills. It aims to enhance participants' customer communication, cross-cultural communication, stress management, and leadership abilities, contributing to the development of exceptional airline service teams. Upon successful completion of the course and exams, participants will receive an IATA certificate of completion and a diploma in leadership and management.

01/20/2026 Airlines
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US Service Sector Hits Record High in May Amid Demand Surge

US Service Sector Hits Record High in May Amid Demand Surge

The US Services PMI hit a record high of 64 in May, signaling a robust economic recovery. All 18 industries reported growth, driven by pent-up demand. However, supply chain bottlenecks, labor shortages, and inflationary pressures pose significant challenges. Experts anticipate a potential pullback in the future, but overall demand remains strong. Policymakers should focus on addressing structural issues to ensure sustainable growth. The strong PMI indicates a vibrant services sector, but the underlying constraints need careful monitoring to avoid hindering long-term economic progress.

01/20/2026 Logistics Industry Insights
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Cainiao Logistics Upgrades Air Freight Fastest Delivery From North America to China in 3 Days

Cainiao Logistics Upgrades Air Freight Fastest Delivery From North America to China in 3 Days

On September 7, Cainiao announced a comprehensive upgrade of its import air freight products, covering over 200 international routes. The company launched a service for e-commerce clients that delivers in as fast as three days, enhancing logistics efficiency and cost competitiveness. This also allows for service segmentation and diversified pricing strategies, further strengthening its market position.

07/23/2025 Logistics
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Newark Port A Comprehensive Overview of a Trade Hub on the US East Coast

Newark Port A Comprehensive Overview of a Trade Hub on the US East Coast

Newark Port serves as a major automotive and timber import hub on the East Coast of the United States, boasting a strategic location that links New York with international markets. It is not only an industrial center for Delaware but also plays a significant role in the economic development of the U.S. This article provides an in-depth analysis of the geographic, economic, and historical background of Newark Port.

07/24/2025 Port Encyclopedia
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A Deep Dive into Jorge Newbery Airport A Vital Hub for Domestic Air Travel

A Deep Dive into Jorge Newbery Airport A Vital Hub for Domestic Air Travel

Jorge Newbery Airport is a major aviation hub in Buenos Aires, Argentina, primarily serving domestic routes and some international flights. As the second-largest airport, it covers 138 hectares and has a 2100-meter runway at an elevation of 5 meters. Conveniently located just 2 kilometers from the city center and 40 kilometers from Ezeiza International Airport, it offers diverse airline options for both domestic and international travelers.

07/28/2025 Logistics
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Warehouse Robot Integration Guide Covers Software to Hardware

Warehouse Robot Integration Guide Covers Software to Hardware

Implementing warehouse robotics involves not only hardware procurement but also the effective integration into existing processes and software. This article explores critical integration factors, best practices, and future developments to help enterprises enhance logistics efficiency and reduce operational costs.

09/16/2025 Warehousing
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Email Marketing Software Vs Platforms for Business Growth

Email Marketing Software Vs Platforms for Business Growth

This article provides an in-depth comparison of email marketing software and platforms, focusing on their differences in sending methods, operational processes, pricing models, and features. The aim is to help readers choose the most suitable email marketing tool based on their specific needs, ultimately improving email deliverability and marketing effectiveness. It analyzes key aspects to guide users in making informed decisions for their email campaigns.

01/04/2026 Logistics Encyclopedia
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Wanbang Logistics Enhances Lastmile Delivery with Ondemand Software

Wanbang Logistics Enhances Lastmile Delivery with Ondemand Software

Wanbang Logistics Software's Door-to-Door Delivery module optimizes last-mile delivery. It enhances delivery efficiency, reduces costs, and improves customer satisfaction through features like order management, intelligent route planning, task assignment, real-time tracking, and electronic signatures. This tutorial provides a detailed guide on the module's operational steps, assisting logistics companies in enhancing their competitiveness. It covers key functionalities and best practices for efficient last-mile delivery management within the Wanbang Logistics Software platform.

12/29/2025 Logistics Encyclopedia
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Wanbang Logistics Software Enhances Efficiency with Reverse Reconciliation

Wanbang Logistics Software Enhances Efficiency with Reverse Reconciliation

This article details the un-settlement operation process in Wanbang Logistics software, emphasizing risk control. Through measures such as permission control, operation logs, review mechanisms, data backups, and training guidance, users can safely and efficiently complete the un-settlement operation, ensuring the accuracy and reliability of financial data. The article highlights the importance of these controls in mitigating potential errors and fraud during the un-settlement process, providing a comprehensive guide for users to perform this operation responsibly.

12/29/2025 Logistics Encyclopedia
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