In today's increasingly competitive global logistics landscape, the rapid growth of cross-border e-commerce and international trade has created significant challenges for businesses striving to balance speed and cost efficiency. Addressing these market demands, Cainiao Network made a major announcement on September 7, unveiling a comprehensive upgrade to its import air freight product portfolio designed to deliver more flexible and competitive solutions.
Expanded Network With Tailored Solutions
The upgraded services cover over 200 air routes connecting Europe, the United States, and Australia to China. Cainiao has developed a structured product matrix featuring "service stratification, price differentiation, and customer segmentation" to enhance logistics efficiency while reducing transportation costs.
Premium Services for Time-Sensitive Shipments
For e-commerce clients prioritizing speed and reliability, Cainiao now offers a "Door-to-Port" service guaranteeing delivery from the U.S. and Europe to China within three business days, backed by a "late delivery compensation" promise. The company has implemented dedicated trucking services within 100 kilometers of Los Angeles, New York, and Chicago airports, reducing transit time to main warehouses by 40%.
Through strategic partnerships with major airlines, Cainiao secures daily dedicated freighter flights, cutting average cargo waiting time by approximately 10 hours compared to industry standards.
European Operations: Speed Meets Flexibility
Leveraging its extensive trucking network and Liege eHub, Cainiao provides "hour-level" pickup and customs clearance services in Europe. Merchants seeking cost-effective solutions can choose between two service tiers: "5-Day Delivery" and "7-Day Delivery" , each with distinct pricing strategies.
The European network connects major cities across the UK, Spain, Italy, Netherlands, Belgium, Germany, and France. Cainiao operates 10 weekly charter flights from Liege, Madrid, and Paris directly to Hangzhou, ensuring stable capacity and reliable transit times.
Promotional Pricing for Australian Routes
In a market-first initiative, Cainiao has introduced limited-time promotional rates for its "Daily Flight" service from Australia to China, offering discounts of 20-30% below standard market prices. Customers can book flights with just one day's notice, enjoying unprecedented flexibility.
End-to-End Supply Chain Solutions
This comprehensive upgrade strengthens Cainiao's position in international air freight while providing import businesses with complete supply chain services. The offering spans overseas GFC warehouses, pickup services, first-mile transportation, domestic customs clearance, port-to-warehouse logistics, and bonded warehouse distribution solutions - creating a more efficient logistics environment for cross-border trade.
