Amazon Sellers Use VOC Data to Cut Returns Boost Sales

Amazon Sellers Use VOC Data to Cut Returns Boost Sales

This paper explores how Amazon sellers can leverage the "Voice of the Customer" (VOC) to enhance customer satisfaction and reduce return rates. By analyzing customer feedback, sellers can optimize their products and improve their services, ultimately driving growth. The study examines the practical application of VOC tools within the Amazon marketplace, highlighting strategies for identifying key areas for improvement and implementing effective solutions based on customer insights. The goal is to provide actionable recommendations for sellers seeking to build stronger customer relationships and achieve sustainable business success.

01/04/2026 Logistics Industry Insights
Read More
Retailers Urged to Optimize Cdiscount Returns to Cut Excess Stock

Retailers Urged to Optimize Cdiscount Returns to Cut Excess Stock

This article provides a detailed return-to-warehouse guide for Cdiscount sellers. It instructs sellers on how to contact the warehouse via email, fill out a pickup form, and schedule a pickup time to transfer unsold inventory to a third-party overseas warehouse, thereby solving the problem of inventory backlog. It emphasizes the importance of timely communication with Cdiscount customer service to ensure operations comply with the latest platform policies. This helps sellers effectively manage their inventory and avoid storage fees for slow-moving products.

12/30/2025 Warehousing
Read More
Upss Happy Returns Uses AI to Combat 765B Return Fraud

Upss Happy Returns Uses AI to Combat 765B Return Fraud

UPS's Happy Returns utilizes AI Return Vision to identify return fraud, reducing losses for retailers. This technology analyzes returned items for signs of damage, use, or discrepancies, flagging suspicious returns for further review. The combination of AI and human review is a growing trend in combating return fraud, offering a more efficient and accurate approach than traditional methods. This helps retailers minimize financial losses associated with fraudulent returns and improve the overall customer experience by ensuring fair return policies.

01/15/2026 Logistics
Read More
Lithium Battery Export Certification Requirements for Sea Freight

Lithium Battery Export Certification Requirements for Sea Freight

Lithium batteries are classified as dangerous goods (Class 9), and their ocean export requires adherence to specific procedures, including the provision of a Dangerous Goods Packing Certificate (DGPC). If the manufacturer cannot provide this certificate, freight forwarding companies can offer solutions. Booking should be prepared 10 days in advance, along with submission of the shipping order, English version of the MSDS, and DGPC.

07/17/2025 Logistics Encyclopedia
Read More
Tianjin Sea Freight Full Container Export Process Analysis

Tianjin Sea Freight Full Container Export Process Analysis

This article outlines the basic procedures for full container ocean export at Tianjin Port, including booking, container pickup, loading, customs declaration, consolidation, and shipping. Each step is interconnected to ensure the safety and compliance of the transportation process. The importance of customs supervision is particularly emphasized, aiming to reduce smuggling risks in cargo management and ensure the smooth progress of all formalities.

07/21/2025 Logistics Encyclopedia
Read More
Understanding the Marine Export Process at Istanbul Port

Understanding the Marine Export Process at Istanbul Port

This article introduces the basic information about Istanbul Port, the largest seaport in Turkey, and the maritime export process from Shanghai Port to Istanbul. It includes booking requirements and necessary documentation for both general cargo and dangerous goods. Ensuring accurate information and planning in advance are critical factors for successful exports.

07/18/2025 Logistics Encyclopedia
Read More
Pesticide Product Ocean Export Process and Required Documentation

Pesticide Product Ocean Export Process and Required Documentation

This article provides a detailed overview of the maritime export process for pesticide products in China, including the classification of pesticides, packaging requirements, required documentation for bookings, and export restrictions. The variety of pesticides means that some products must be handled as hazardous chemicals, with strict packaging requirements. Relevant documentation must be completed prior to export to ensure compliance.

07/18/2025 Logistics Encyclopedia
Read More
Exploring Import Processing And Customs Export Management Knowledge

Exploring Import Processing And Customs Export Management Knowledge

This article provides a detailed overview of the re-export requirements for inward processing, customs filing, and brand export considerations, as well as the latest inspection requirements for customs declarations. By interpreting relevant materials and processes, companies can better navigate customs management, enhance export efficiency and compliance, and ensure their brand's competitiveness in the international market.

07/18/2025 Logistics Encyclopedia
Read More
Special Tax Refunds and Exemptions for Export Goods

Special Tax Refunds and Exemptions for Export Goods

This article examines the applicable cases of special tax exemption policies, including foreign contracting projects and foreign repair services. It analyzes the impact of these policies on reducing export costs for enterprises and enhancing their market competitiveness.

07/24/2025 Logistics
Read More