Operations & Compliance
Booking and cut-offs: Ferry and Ro-Ro cut-off times can differ from container terminal practice and may include separate vehicle, driver, passenger and cargo-document deadlines. Our team confirms the applicable closing time with the operator and terminal; do not rely on a generic port cut-off.
Dangerous goods: IMDG cargo, hydrocarbons, batteries and other regulated commodities require advance declaration, correct UN number, class, packing group, packaging, labels and emergency-contact information. Acceptance is subject to carrier and terminal approval.
Customs and inspection: Commercial invoice, packing list, transport document, origin evidence and any commodity-specific permits should be consistent before arrival. Customs or security inspection may extend dwell time, so seals, package counts and cargo descriptions must be checked before dispatch.
Inland delivery: Confirm whether the shipment is a standard container, trailer, out-of-gauge unit, bulk lot or vehicle shipment. Road access, axle limits, escort requirements, delivery appointments and empty-equipment return instructions are verified individually.