Sierra Leone Adopts Competencybased HR System for Revenue Authority

Sierra Leone Adopts Competencybased HR System for Revenue Authority

With WCO assistance, the Sierra Leone National Revenue Authority implemented HR reforms based on a competency model. This initiative aims to optimize recruitment, training, and performance management processes. By focusing on clearly defined competencies, the reform seeks to enhance organizational effectiveness and improve the overall performance of the revenue authority. The competency model serves as a framework for developing and evaluating employees, ensuring that they possess the necessary skills and knowledge to effectively perform their duties. Ultimately, this leads to improved revenue collection and a more efficient tax system.

01/20/2026 Customs Knowledge
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DRC Zambia Launch Tradeboosting Customs Link

DRC Zambia Launch Tradeboosting Customs Link

The Democratic Republic of Congo (DRC) and Zambia are collaborating on a customs systems interconnectivity project at the Kasumbalesa border post to enhance cross-border trade efficiency. Supported by the World Customs Organization (WCO) and the German Development Cooperation (GIZ), the project has established a steering committee and developed a work plan. Data exchange is expected to commence in May 2025, significantly reducing trade costs and promoting regional integration. This initiative underscores the commitment of both nations to streamlining trade processes and fostering economic growth through enhanced customs cooperation.

01/20/2026 Customs Knowledge
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Pacific Nations Strengthen Customs to Spur Economic Growth

Pacific Nations Strengthen Customs to Spur Economic Growth

The World Customs Organization (WCO), in collaboration with the Japan International Cooperation Agency (JICA), has launched the Master Training Program (MTP) to develop regional taxation experts in Pacific Island Countries. This initiative aims to enhance customs valuation and commodity classification capabilities, thereby addressing tax revenue leakages and promoting sustainable economic development. Focusing on the specific taxation challenges faced by these island nations, the program builds a pool of expert trainers and develops specialized training materials. This provides a solid foundation for regional customs capacity building and contributes to improved revenue collection.

01/19/2026 Customs Knowledge
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Ivory Coast Launches Transparent Customs System to Boost Trade

Ivory Coast Launches Transparent Customs System to Boost Trade

With support from the EU-WCO and the German Alliance for Trade Facilitation, Côte d'Ivoire is actively developing a national Advance Ruling System. This initiative aims to enhance trade transparency and predictability, reduce trade disputes, attract foreign investment, and improve customs efficiency. The system is expected to revitalize Côte d'Ivoire's trade development and serve as a model for other African nations. It will provide traders with binding rulings on tariff classification, origin, and other customs-related matters before import or export, fostering a more predictable and reliable trading environment.

01/22/2026 Customs Knowledge
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West Africa Enhances Customs Risk Management During Pandemic

West Africa Enhances Customs Risk Management During Pandemic

Supported by the WCO/JICA joint project, West African Customs administrations continued to enhance their risk management and intelligence analysis capabilities during the pandemic through online training. The MTP project, involving six countries including Benin, aims to cultivate a team of experts proficient in these skills and has made significant progress. By adopting innovative training methods, the project overcame the challenges posed by the pandemic and injected new momentum into customs capacity building in West Africa. The online format allowed for continued learning and development despite travel restrictions and social distancing measures.

01/22/2026 Customs Knowledge
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Burkina Faso Customs Modernizes HR to Enhance West African Trade

Burkina Faso Customs Modernizes HR to Enhance West African Trade

Burkina Faso Customs, with the support of the World Customs Organization (WCO), has officially adopted human resource tools such as a competency framework and job catalogue to enhance talent management and organizational effectiveness. This initiative, a key outcome of the West Africa Customs Administration Modernization (WACAM) project, will help Burkina Faso Customs achieve its organizational goals, facilitate trade, and promote economic development in the West African region. The implementation aims to modernize HR practices and build a skilled workforce capable of meeting the challenges of international trade and customs administration.

01/22/2026 Customs Knowledge
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Global Customs Forum Sets Future Work Priorities

Global Customs Forum Sets Future Work Priorities

The World Customs Organization (WCO) successfully held the inaugural meeting of the Customs Working Organization Forum (CWOF), bringing together global experts to discuss innovative customs working methods in the “new normal.” The meeting approved the CWOF's terms of reference and outlined future work directions, including the collection of case studies and the development of best practice guidelines. The aim is to build a more resilient and efficient customs working system, adapting to the evolving challenges of international trade and ensuring effective border management in a rapidly changing world.

01/26/2026 Customs Knowledge
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World Customs Organization Expands Performance Measurement Initiative

World Customs Organization Expands Performance Measurement Initiative

The World Customs Organization (WCO) launched the second round of its Performance Measurement Mechanism (PMM), encouraging members to enhance customs effectiveness through data self-assessment. The meeting highlighted the PMM's crucial role in capacity building, fostering cooperation, and driving institutional modernization. All members were invited to actively participate in the initiative. This round aims to further improve customs operations globally by leveraging data-driven insights and promoting best practices among member administrations. The PMM serves as a valuable tool for identifying areas for improvement and measuring progress towards achieving trade facilitation goals.

01/26/2026 Customs Knowledge
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Serbia Boosts Trade Efficiency with Datadriven Customs Reforms

Serbia Boosts Trade Efficiency with Datadriven Customs Reforms

Serbia has established a Customs-Business Round Table to enhance trade facilitation through data-driven collaboration. Supported by the SECO-WCO Global Trade Facilitation Programme, the initiative brings together representatives from government, chambers of commerce, and businesses to address customs operational challenges and optimize trade policies. The goal is to build a more efficient business environment. By focusing on data sharing, policy optimization, and risk prediction, Serbia aims to become a regional leader in trade facilitation. This collaborative approach is expected to streamline processes and boost economic growth.

01/26/2026 Customs Knowledge
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Global Trade Initiative Extended to Boost Sustainable Growth

Global Trade Initiative Extended to Boost Sustainable Growth

The Global Trade Facilitation Programme (GTFP), jointly launched by the Swiss State Secretariat for Economic Affairs (SECO) and the World Customs Organization (WCO), has been officially extended for another year. The program aims to simplify trade procedures, enhance transparency, strengthen international cooperation, and build capacity to promote global trade development. This extension provides beneficiary countries with more opportunities to further advance trade facilitation reforms and improve their competitiveness in global trade. It allows for continued support in streamlining customs processes and fostering a more efficient and predictable trading environment.

01/26/2026 Customs Knowledge
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