Imagine if customs operations functioned like a precision instrument—each gear and component seamlessly interlocking to drive efficiency. Global trade would flow effortlessly. The World Customs Organization (WCO) is working toward this vision, recently launching the second phase of its Performance Measurement Mechanism (PMM) and inviting all members to participate in data self-assessments to enhance collective customs performance.
During the third meeting of the PMM Project Team (PMMPT) held on December 8–9, 2025, the WCO announced that the second round of PMM had entered a new phase: the self-assessment stage. This phase provides a comprehensive, standardized framework to help customs administrations strengthen strategic decision-making. The framework covers all aspects of customs functions, including trade facilitation and economic competitiveness, revenue collection, enforcement, security and social protection, and organizational development.
Performance in Focus: Deep Dive into Self-Assessment
At the meeting held at WCO headquarters, representatives engaged in detailed technical discussions about the self-assessment phase. They reviewed key deliverables guiding this stage and shared national experiences with PMM implementation. The discussions reaffirmed PMM’s role as a critical tool for data-driven capacity-building interventions.
Isolde Murphy, Director of the WCO’s Compliance and Facilitation Directorate, commended members for their sustained commitment during PMM’s development and initial rollout. She emphasized that increased participation is vital for reliable longitudinal analysis, offering clearer insights into global customs performance and ensuring the continuity of PMM cycles.
Delivering Added Value for Members
The meeting brought together a broad cross-section of WCO members, reflecting growing interest in PMM and its fully digital platform.
Next Steps
During the meeting, Charikleia Titopoulou of Greece’s Independent Authority for Public Revenue and Papa Makhmout Fall of Senegal’s Customs Directorate were elected as PMMPT Chair and Vice Chair, respectively.
Active and broad participation remains essential to PMM’s continued success. The WCO encourages all members to engage in the self-assessment phase and submit data through the PMM platform.