WCO Launches Stress Management Training for Customs Officers

WCO Launches Stress Management Training for Customs Officers

The World Customs Organization (WCO) has launched new training materials on employee wellbeing and stress management, aiming to empower customs executives and enhance resilience for both employees and the organization. The training covers six modules including wellbeing, designing organizational wellbeing programs, mental health, work-life balance, and stress management. The WCO will pilot the materials and plans to develop training for middle management and frontline staff to establish a culture of wellbeing within customs administrations.

Trade Experts Stress Importance of Country of Origin Rules

Trade Experts Stress Importance of Country of Origin Rules

This paper delves into the definition and significance of the country of origin in trade. The country of origin not only affects market access and tariff policies but also relates to compliance in international trade. The differences in origin rules across countries have a profound impact on enterprises' operations and their competitiveness in the global market. Understanding these rules is crucial for optimizing supply chains, reducing costs, ensuring compliance, and enhancing competitive advantages.

Amazon Sellers Overcome Setbacks to Boost Earnings

Amazon Sellers Overcome Setbacks to Boost Earnings

This article provides an in-depth analysis of how Amazon Operations professionals can break through career bottlenecks and achieve significant salary increases. It offers practical advice and guidance in six key areas: choosing the right niche, managing stress, proactively showcasing achievements, transitioning to management roles, emphasizing value contribution, and strategically changing jobs. The aim is to empower Amazon Operations specialists to enhance their career competitiveness and realize their full potential, ultimately leading to substantial salary growth and career advancement.

New IATA Course Aims to Boost Airline Customer Service

New IATA Course Aims to Boost Airline Customer Service

The International Air Transport Association (IATA) offers the 'Airline Customer Service' course to enhance the service skills of frontline customer service staff, addressing industry changes driven by the internet and social media. The course covers communication skills, cross-cultural awareness, and stress management. Through online self-study and examinations, participants can earn an IATA certificate, ultimately improving the customer service level of airlines. This program equips professionals with the necessary tools to excel in today's dynamic aviation landscape and provide exceptional customer experiences.

01/08/2026 Airlines
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