The Franchising Dilemma in the Express Delivery Industry: Impact on Service Quality and Company Survival

The Franchising Dilemma in the Express Delivery Industry: Impact on Service Quality and Company Survival

With the rapid growth of e-commerce, the express industry faces numerous challenges, particularly regarding service quality issues stemming from the franchise model. Consumers frequently experience delays, misdeliveries, and lost packages, with many express deliveries being returned due to the closure of regional outlets. While the franchise system has promoted industry development, it has also led to service disruptions as franchisees prioritize their own interests. Moving forward, the express industry needs to transition towards a self-operated model to enhance service quality and overall efficiency.

07/21/2025 Logistics
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Cainiao Logistics Upgrades Air Freight Fastest Delivery From North America to China in 3 Days

Cainiao Logistics Upgrades Air Freight Fastest Delivery From North America to China in 3 Days

On September 7, Cainiao announced a comprehensive upgrade of its import air freight products, covering over 200 international routes. The company launched a service for e-commerce clients that delivers in as fast as three days, enhancing logistics efficiency and cost competitiveness. This also allows for service segmentation and diversified pricing strategies, further strengthening its market position.

07/23/2025 Logistics
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The Rise of Zhongtong Airlines Prelude to a New Pattern in the Express Delivery Industry

The Rise of Zhongtong Airlines Prelude to a New Pattern in the Express Delivery Industry

The establishment of ZTO Airlines in Changsha marks an upgrade in the express industry towards a comprehensive logistics system, filling the gap in Hunan's air cargo market. Despite facing intense industry competition and high barriers to entry, ZTO Airlines demonstrates growth potential through international market expansion and an integrated operational model. In the future, it is expected to enhance overall service capabilities, triggering a new wave of transformation in the express delivery market.

06/27/2025 Logistics Industry Insights
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SF Airlines Marks New Era in Express Delivery with Addition of Boeing 767 Cargo Aircraft

SF Airlines Marks New Era in Express Delivery with Addition of Boeing 767 Cargo Aircraft

SF Airlines has introduced new Boeing freighters to enhance its express air transport capabilities, leading to a three-way competition among SF Express, YTO Express, and China Post. Despite the massive potential of the air express market, development is hampered by inadequate infrastructure and tight aviation resources. The intensifying competition in the express delivery sector is prompting companies to seek high-value-added services and emphasize the importance of air transport. The future express delivery market will prioritize speed and service quality, making the improvement of overall capacity a core task for enterprises.

07/28/2025 Logistics
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Wechat Simplifies Package Shipping in China

Wechat Simplifies Package Shipping in China

This article outlines the steps for efficiently sending packages using WeChat, including gathering recipient information, preparing packaging, making payments through WeChat, submitting a delivery request, and confirming receipt. The aim is to enhance the user experience for parcel delivery.

06/22/2025 Logistics Encyclopedia
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Guide to Safely Shipping Desserts Nationwide

Guide to Safely Shipping Desserts Nationwide

This article provides a detailed guide to dessert delivery, covering key aspects such as packaging selection, choosing the right courier company, useful delivery tips, and frequently asked questions. Readers will learn the secrets to successfully shipping desserts, ensuring that their sweet treats and heartfelt sentiments are perfectly delivered to friends and family, no matter the distance. This guide aims to simplify the process and minimize potential issues, making dessert delivery a smooth and enjoyable experience.

12/30/2025 Logistics Encyclopedia
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Guide to Secure Shipping for Large Items

Guide to Secure Shipping for Large Items

This article delves into the core elements of oversized logistics, from defining oversized items and selecting appropriate transportation methods to emphasizing the importance of the delivery process. It details how to ensure the safe transport of large items. Choosing a professional logistics company, customizing packaging solutions, and carefully inspecting goods upon delivery are key to ensuring worry-free oversized logistics. These steps minimize risks and guarantee successful delivery of valuable, large commodities.

01/05/2026 Logistics Encyclopedia
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Amazon Fedex Renew Partnership in Strategic Move

Amazon Fedex Renew Partnership in Strategic Move

Recently, Amazon and FedEx have resumed their partnership, expected to drive growth for both in the e-commerce market. The new agreement will provide residential delivery for large packages, which is anticipated to enhance Amazon's delivery capabilities while generating revenue growth for FedEx.

08/07/2025 Logistics
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