The Franchising Dilemma in the Express Delivery Industry: Impact on Service Quality and Company Survival

The Franchising Dilemma in the Express Delivery Industry: Impact on Service Quality and Company Survival

With the rapid growth of e-commerce, the express industry faces numerous challenges, particularly regarding service quality issues stemming from the franchise model. Consumers frequently experience delays, misdeliveries, and lost packages, with many express deliveries being returned due to the closure of regional outlets. While the franchise system has promoted industry development, it has also led to service disruptions as franchisees prioritize their own interests. Moving forward, the express industry needs to transition towards a self-operated model to enhance service quality and overall efficiency.

07/21/2025 Logistics
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Integration of Yangtze River Delta Railway Logistics Centers Enhancing Service and Efficiency to Support High-quality Development

Integration of Yangtze River Delta Railway Logistics Centers Enhancing Service and Efficiency to Support High-quality Development

The Yangtze River Delta railway has improved logistics efficiency by integrating existing freight centers, contributing to high-quality economic development. The application of new transportation models and equipment has optimized diverse transportation products. This series of reforms marks a further transformation of railway logistics into the modern service industry.

07/23/2025 Logistics
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ONE Launches Vietnamchina VCX Shipping Service

ONE Launches Vietnamchina VCX Shipping Service

ONE has launched a new service called 'Vietnam China Express (VCX)', offering weekly flights that provide an efficient logistics experience, reducing the transit time from Ho Chi Minh City to Nansha to just 5 days. This service aims to meet customer demands while optimizing transportation speed and service quality.

02/21/2025 Logistics
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BNSF Launches Faster Latohouston Freight Service

BNSF Launches Faster Latohouston Freight Service

BNSF Railway has launched an accelerated freight service from Los Angeles to Houston, reducing transit times by 24 to 48 hours. This service aims to optimize supply chains and promote environmental sustainability, showcasing BNSF's ongoing efforts to expand transportation capabilities.

09/16/2025 Logistics
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Maersk Launches Global Ecommerce Parcel Service

Maersk Launches Global Ecommerce Parcel Service

Maersk's e-commerce parcel solution offers streamlined and cost-effective global parcel delivery and returns services. Through an integrated logistics network and unified platform, it helps e-commerce businesses optimize their supply chain, reduce costs, and improve customer satisfaction. The service covers both domestic and international parcel transportation, providing diverse options and customs clearance support. This comprehensive solution aims to simplify the complexities of e-commerce logistics, enabling businesses to focus on growth and customer experience.

09/28/2025 Logistics
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Maersk Launches Inland Transport Tracking Service

Maersk Launches Inland Transport Tracking Service

This article provides a detailed guide on how to track inland transportation details on the Maersk platform. It covers steps such as logging into your account, locating your cargo, and viewing container information and transport instructions. Furthermore, it clarifies which parties involved in export and import shipments can access these transport details. The aim is to help users easily understand and manage their cargo information within the Maersk system.

09/28/2025 Logistics Encyclopedia
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Emirates Launches A380 Courier Express Service

Emirates Launches A380 Courier Express Service

Emirates Airlines has launched a new courier service, Emirates Courier Express, and unveiled a dedicated A380 aircraft with a distinctive “Kraft paper” livery. This initiative leverages their 40 years of cargo experience and insights into the e-commerce market's growth. The aim is to redefine the courier experience through innovative branding and efficient service, gradually expanding its global reach and solidifying its position in the air cargo sector. This strategic move combines visual appeal with operational excellence to capture market share.

11/03/2025 Logistics
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Nanchong Launches Doortodoor Oversized Shipping Service

Nanchong Launches Doortodoor Oversized Shipping Service

Nanchong logistics offers convenient door-to-door pickup for large item shipping. Schedule a pickup via phone or app, and professional staff will collect your items, saving you time and effort. Simple operation and attentive service ensure the safe delivery of your goods. Intelligent development enhances logistics efficiency, allowing Nanchong citizens to enjoy a higher quality shipping experience. This service simplifies the process of sending bulky items from Nanchong, making it easier and more reliable for individuals and businesses alike.

12/30/2025 Logistics
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