Amazon Sellers Adapt to AI Tools Like Chatgpt

Amazon Sellers Adapt to AI Tools Like Chatgpt

This article analyzes the potential and limitations of ChatGPT in cross-border e-commerce operations. It highlights its supportive role in areas like listing optimization, product selection analysis, data analysis, and customer service. However, it emphasizes that ChatGPT cannot replace human creativity and judgment. The article underscores the importance of Amazon operators in the AI era enhancing their data analysis and content marketing skills, and focusing on user experience. It encourages embracing AI to co-create the future of e-commerce.

01/04/2026 Logistics Industry Insights
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Atome Exits China Raising BNPL Concerns in Southeast Asia

Atome Exits China Raising BNPL Concerns in Southeast Asia

Southeast Asian BNPL platform Atome is suspected of exiting the Chinese market, primarily due to underperforming business volume. Despite partnerships with multiple service providers, the independent website model faced challenges in Southeast Asia, and high commissions deterred some sellers. This incident highlights the differences between the Southeast Asian market and those in Europe and the US. Companies need to carefully assess market risks and adjust their strategies accordingly. The case of Atome serves as a cautionary tale for businesses expanding into the region.

01/04/2026 Logistics Industry Insights
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Shopee Sellers Face Challenges in Managing Refunds Losses

Shopee Sellers Face Challenges in Managing Refunds Losses

This article provides an in-depth analysis of Shopee's cross-border e-commerce refund processing mechanism, highlighting policy differences across various sites. It offers practical advice on efficiently handling return and refund requests, as well as managing return packages in different locations. The aim is to equip sellers with effective strategies to minimize losses, improve service levels, and ultimately achieve greater success on the Shopee platform. Understanding these nuances is crucial for navigating the complexities of cross-border transactions and maintaining customer satisfaction.

01/04/2026 Logistics Encyclopedia
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Amazon Sellers Guide to Managing Negative Reviews

Amazon Sellers Guide to Managing Negative Reviews

This article details the Amazon Feedback mechanism and provides a practical guide to removing negative feedback, including strategies for violation appeals and effective timing. It also emphasizes the art of public responses when removal is not possible, as well as the fundamental importance of improving service quality and preventing negative feedback. Data analysis is highlighted as a tool to aid feedback management and enhance overall store performance. The guide provides actionable insights to improve seller reputation and drive positive customer experiences.

01/04/2026 Logistics Encyclopedia
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Amazon Struggles to Balance Fulfillment Costs and Efficiency

Amazon Struggles to Balance Fulfillment Costs and Efficiency

This paper delves into Amazon's inventory placement mechanism, revealing the logic and reasons behind it. It provides a series of actionable solutions to avoid split shipments, including inventory placement service, new shipment plan, standardized product packaging, optimized shipping settings, modified shipping address, and AGL locked storage. These strategies aim to help sellers overcome inventory placement challenges, optimize logistics strategies, and improve operational efficiency within the Amazon FBA framework. By implementing these solutions, sellers can streamline their fulfillment processes and reduce associated costs.

01/04/2026 Logistics Encyclopedia
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Amazon Expands Logistics As Alibaba Faces Regulatory Scrutiny

Amazon Expands Logistics As Alibaba Faces Regulatory Scrutiny

This article focuses on the latest trends in cross-border e-commerce platforms, analyzing policy changes such as Amazon's Partnered Carrier Program and Alibaba.com's rule upgrades. It also examines industry dynamics, including AliExpress's Spring Festival service adjustments and Southeast Asian logistics financing. The analysis aims to provide cross-border e-commerce sellers with coping strategies and insights into market trends, helping them navigate the evolving landscape and make informed decisions. It offers practical guidance for adapting to new regulations and optimizing logistics operations.

01/04/2026 Logistics
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Amazon Launches Customer Insights Program to Boost Sales

Amazon Launches Customer Insights Program to Boost Sales

Amazon Insights Program is a market research service that allows sellers to create customer surveys to optimize products and sales. While it offers precise customer feedback, its high cost limits widespread adoption. This article provides an in-depth analysis of the program's operation, pricing, and value proposition, helping sellers assess whether it is a worthwhile investment. The analysis will cover the benefits and drawbacks of using the program for gaining customer insights and improving product performance on the Amazon marketplace.

01/04/2026 Logistics Industry Insights
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Ebay Pitney Bowes Expand Crossborder Shipping Partnership

Ebay Pitney Bowes Expand Crossborder Shipping Partnership

eBay and Pitney Bowes are deepening their partnership to upgrade cross-border logistics services, helping sellers expand into global markets. By expanding the eBay Global Shipping Program, they aim to provide a more convenient, efficient, and reliable international shipping experience. This collaboration seeks to reduce costs, simplify processes, and cover a broader market, enabling sellers to easily tap into cross-border opportunities. The upgraded service is designed to streamline international shipping and empower eBay sellers to reach a wider customer base.

01/04/2026 Logistics
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Oriental Selection Struggles with Growth Over Reliance on Platforms

Oriental Selection Struggles with Growth Over Reliance on Platforms

Dongfang Zhenxuan faces challenges with declining traffic and sales, highlighting the risks of relying on a single platform. While a multi-platform strategy has been initiated, its effectiveness remains to be seen. In the future, Dongfang Zhenxuan needs to focus on content innovation, supply chain optimization, and user service to find new growth engines. The company must adapt to the evolving e-commerce landscape and diversify its reach to maintain its market position and attract new customers while retaining existing ones.

01/04/2026 Logistics Industry Insights
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AI Reshapes Crossborder Ecommerce Key Challenges and Strategies

AI Reshapes Crossborder Ecommerce Key Challenges and Strategies

This paper explores the impact of Artificial Intelligence (AI) on the cross-border e-commerce industry. It analyzes AI applications in areas like product information generation, customer service, advertising, supply chain management, and market research. The article highlights the diverse challenges and opportunities AI presents to different stakeholders in the industry and proposes corresponding strategies. It emphasizes the importance of humanism and the need for continuous learning and adaptation in the age of AI to thrive in this rapidly evolving landscape.

01/04/2026 Logistics Industry Insights
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