Lesotho Revenue Authority Upgrades HR System with WCO Assistance

Lesotho Revenue Authority Upgrades HR System with WCO Assistance

With the support of the World Customs Organization (WCO), the Lesotho Revenue Authority (LRA) is actively modernizing its human resource management. Through capacity building and process optimization, the LRA aims to establish an efficient and strategically aligned HR system, becoming a model within the Southern African Customs Union (SACU) region. This article details the LRA's actions, WCO's support, and the challenges and opportunities faced. It also looks ahead to the LRA's future development in the field of human resource management.

12/30/2025 Customs Knowledge
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UPS Q3 Revenue Falls but International Growth Offsets Decline

UPS Q3 Revenue Falls but International Growth Offsets Decline

UPS's Q3 revenue decreased by 3.7% year-over-year, primarily due to lower shipping volumes, although pricing strategies partially offset the losses. The international segment performed strongly, with revenue increasing by 5.9% year-over-year. The company is actively pursuing network redesign and adjusting its cooperation model with Amazon. UPS anticipates Q4 revenue of approximately $24 billion and an operating margin of 11%-11.5%.

01/07/2026 Logistics
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Gambia Revenue Authority Leads HR Modernization in West Africa

Gambia Revenue Authority Leads HR Modernization in West Africa

The World Customs Organization (WCO), through the West Africa Customs Administration Modernization (WACAM) project, is supporting the Gambia Revenue Authority (GRA) in implementing a competency-based human resource management model. A WCO expert team reviewed GRA's HR management tools and provided recommendations for improvement and an implementation plan. GRA is expected to become a benchmark in human resource management in the West and Central African region, offering valuable lessons for other countries. This initiative aims to enhance efficiency and effectiveness within the GRA through strategic human resource development.

01/07/2026 Customs Knowledge
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Gambia Revenue Authority Adopts Strategic Dashboard for Performance Management

Gambia Revenue Authority Adopts Strategic Dashboard for Performance Management

With support from the World Customs Organization-West and Central Africa Capacity Building Project, The Gambia Revenue Authority has launched the development of a strategic dashboard to improve performance management. By identifying key performance indicators (KPIs) and establishing monitoring mechanisms, the dashboard will provide senior management with an overview of organizational performance, facilitating decision-making and organizational development. This initiative represents a significant step for The Gambia in advancing modern tax administration.

01/07/2026 Customs Knowledge
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Amazon Stock Plunges After Q3 Revenue Miss AWS Slowdown

Amazon Stock Plunges After Q3 Revenue Miss AWS Slowdown

Amazon's Q3 earnings revealed revenue growth but a significant profit decline, with AWS growth slowing down, leading to a sharp drop in stock price. Market concerns revolve around macroeconomic headwinds, increased competition, rising operating costs, and declining investment returns impacting Amazon's future growth. Despite these challenges, Amazon still possesses e-commerce potential, long-term AWS growth prospects, and opportunities for new business expansion. Investors need to reassess Amazon's value, focusing on its transformation and growth initiatives.

01/06/2026 Logistics Industry Insights
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Ebay Sellers Key Rules to Avoid Violations Increase Revenue

Ebay Sellers Key Rules to Avoid Violations Increase Revenue

This article provides a detailed interpretation of eBay's transaction rules, including seller limits increase, order cancellation processing, final value fee refund mechanisms, listing format selection, and avoidance of duplicate listings. By learning and adhering to these rules, sellers can effectively avoid policy violations, improve operational efficiency, and achieve their sales goals. Understanding these guidelines is crucial for maintaining a healthy seller account and maximizing sales potential on the eBay platform.

01/06/2026 Customs Knowledge
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Databacked Tactics to Secure SEO Investment for Revenue Growth

Databacked Tactics to Secure SEO Investment for Revenue Growth

This article addresses the challenge SEO professionals face in convincing their bosses to invest in SEO. From a data analyst's perspective, it offers a five-step strategy: quantify the long-term value of SEO, set SMART goals, implement a phased plan, carefully budget resources, and transparently monitor reports. It emphasizes using data to demonstrate SEO's value through case studies and cost-benefit analyses, enabling bosses to recognize its worth and gain their support. The goal is to use data-driven arguments to secure investment and resources for effective SEO implementation.

01/05/2026 Logistics Industry Insights
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WCO and Eswatini Revenue Authority Launch Training Evaluation Pilot

WCO and Eswatini Revenue Authority Launch Training Evaluation Pilot

The World Customs Organization (WCO), in collaboration with the Eswatini Revenue Authority (ERA), launched a pilot training evaluation project to enhance customs officers' capabilities and optimize processes. This project utilizes a five-level evaluation model to comprehensively assess training effectiveness and support the HS-Africa Project and the Training of Trainers program. The project's findings will be shared at the WCO Capacity Building Committee meeting, contributing to global customs capacity building efforts. This initiative aims to improve efficiency and effectiveness within customs administrations.

01/05/2026 Customs Knowledge
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WCO Aids Niger in Customs Reform to Enhance Revenue

WCO Aids Niger in Customs Reform to Enhance Revenue

The World Customs Organization (WCO) continuously supports Niger Customs in enhancing its valuation capabilities. This support includes organizing training workshops, providing technical assistance, and supplying toolkits. These efforts aim to empower Niger Customs to take ownership of valuation processes, fostering a more equitable and efficient trade environment. Ultimately, this leads to improved revenue collection and contributes to economic development in Niger.

01/05/2026 Customs Knowledge
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WCO Implements New Trade Valuation Rules to Boost Revenue

WCO Implements New Trade Valuation Rules to Boost Revenue

The WCO Technical Committee on Customs Valuation has adopted two new advisory opinions concerning the valuation treatment of income tax in royalties and the valuation of buyer's own trademarks on imported goods. These new rules aim to enhance certainty and transparency in customs valuation, promote international trade facilitation, optimize customs revenue, and ensure the healthy development of global trade. They provide guidance on complex valuation issues, contributing to a more predictable and equitable international trade environment. The opinions seek to clarify existing valuation principles and address practical challenges faced by customs administrations and traders alike.

01/05/2026 Customs Knowledge
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