Amazon Introduces Partial Refunds to Aid Sellers Boost Satisfaction

Amazon Introduces Partial Refunds to Aid Sellers Boost Satisfaction

Amazon has launched a "Partial Refund" feature, allowing sellers to offer proportional refunds without requiring returns, thereby reducing return costs. This feature is now available on the six major European and American sites, giving sellers more control over their refund strategies. Sellers can now choose to issue a partial refund instead of processing a full return, saving time and money on shipping and handling. This new functionality aims to improve customer satisfaction and streamline the refund process for cross-border e-commerce businesses.

01/23/2026 Logistics Industry Insights
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Hutchison Port Holding Group Takes New Steps in Bulk Cargo Terminal Investment

Hutchison Port Holding Group Takes New Steps in Bulk Cargo Terminal Investment

Mardafu, the managing director of Hutchison Port Holdings Group, stated that the group intends to invest in bulk terminal projects, marking a diversification in its business activities. Additionally, the group will strengthen its supply chain management and build distribution centers to enhance logistics efficiency. The demand for modernization in Chinese ports presents promising opportunities for future investments.

07/24/2025 Logistics
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Shipping Companies Face FMC Investigation Over Risk of Penalties for Urging Return of Empty Containers or Refusing Export Services

Shipping Companies Face FMC Investigation Over Risk of Penalties for Urging Return of Empty Containers or Refusing Export Services

Due to labor shortages caused by the pandemic, ports in Southern California are severely congested. Shipping companies are eager to send empty containers back to Asia, potentially neglecting services for U.S. exporters. If the charges against the carriers are confirmed, the Federal Maritime Commission will impose fines, emphasizing the responsibility of the shipping industry to comply with laws and regulations.

07/23/2025 Logistics
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Datadriven Strategy Boosts Facebook Ad ROI

Datadriven Strategy Boosts Facebook Ad ROI

This article delves into the importance and implementation process of Facebook ad data tracking. It focuses on two data return methods: C2S and S2S, highlighting key aspects of gateway interface modification and data processing. It emphasizes the significance of bidirectional data return between e-commerce platforms and media platforms. The article provides a practical guide to data tracking on Facebook, aiming to help readers improve ad performance and achieve ROI growth. It covers essential steps for setting up effective tracking and leveraging data insights for campaign optimization.

12/29/2025 Customs Knowledge
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Los Angeles Warehouses Optimize Amazon Returns Logistics

Los Angeles Warehouses Optimize Amazon Returns Logistics

This article delves into the Amazon US returns process, highlighting the role of overseas warehouses in reverse logistics. By optimizing FBA/FBM return strategies and leveraging services like quality inspection, refurbishment, repair, and dropshipping from Los Angeles-based overseas warehouses, cross-border e-commerce sellers can effectively reduce return costs, improve efficiency, and enhance competitiveness. The focus is on practical solutions for managing returns and minimizing losses associated with the Amazon returns process.

01/21/2026 Warehousing
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Ebay Introduces Automated Returns for US Sellers

Ebay Introduces Automated Returns for US Sellers

This article provides a detailed explanation of the eBay US automated returns feature, covering the types of automated returns and the two resolution processes: 'refund without return' and 'refund upon return'. It also discusses the use of Return Merchandise Authorization (RMA) numbers. The aim is to help sellers understand and effectively utilize eBay's automated returns functionality, reduce operational costs, improve the after-sales experience for buyers, and ultimately enhance store performance.

12/31/2025 Logistics Encyclopedia
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China Streamlines Export Customs Clearance to Cut Costs Time

China Streamlines Export Customs Clearance to Cut Costs Time

This article provides a detailed interpretation of the export return customs clearance process at Beijing Airport. It emphasizes the importance of choosing a first-hand customs broker and offers a comprehensive analysis of tariff handling, reasons for return, required documents, and key considerations. The aim is to help businesses complete return customs clearance efficiently and conveniently, avoiding unnecessary losses. It covers practical aspects of the process and provides actionable insights for a smoother experience.

02/21/2025 Customs Knowledge
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Global Shipping Resumes Key Fees and Logistics Tips

Global Shipping Resumes Key Fees and Logistics Tips

International express return processing is complex, and clarifying cost responsibility is crucial. This article details the return process, defines the responsibilities of the sender, recipient, and courier company, and provides practical considerations to help you avoid logistics disputes and reduce the risk of losses. It clarifies who is responsible for return shipping costs, customs duties, and other related expenses under different circumstances, offering guidance for navigating potential disagreements and ensuring fair resolution.

11/03/2025 Logistics Encyclopedia
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Coupang CGF Inventory Guide Cuts Storage Costs Optimizes Stock

Coupang CGF Inventory Guide Cuts Storage Costs Optimizes Stock

This article details the return process for Coupang CGF products, covering cost considerations before returns, application form completion, review tracking, return fees, and post-return inventory optimization. It aims to help sellers efficiently and conveniently handle slow-moving inventory, reduce warehousing costs, and improve store operational efficiency. The guide provides a comprehensive overview of managing returns within the Coupang CGF system, enabling sellers to make informed decisions and streamline their inventory management practices.

12/31/2025 Warehousing
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Ozon Tightens Seller Rules to Improve Marketplace Performance

Ozon Tightens Seller Rules to Improve Marketplace Performance

OZON has updated its platform rules, optimizing return settings. Sellers can now customize return addresses, not limited to Russia. Product listing rules have also been adjusted, with only one product type allowed per SKU. Sellers are advised to manually select the correct product type before May 2nd to avoid random system assignment affecting traffic. This update aims to standardize operations, improve the buyer's shopping experience, and support the development of high-quality sellers on the platform.

01/05/2026 Logistics
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