Global Ecommerce Faces Rising Parcel Return Costs

Global Ecommerce Faces Rising Parcel Return Costs

The responsibility for international small packet return shipping fees follows the principle of "source of responsibility," determined by factors like the reason for return, trade terms, and platform regulations. Buyers, sellers, transportation, customs clearance issues, and Incoterms all influence who bears the cost. Clearly defining responsibility, choosing reliable logistics, preserving evidence, and proactive communication are crucial for resolving disputes. The party at fault, whether due to product defect, incorrect shipment, or other issues, is generally responsible for covering the return shipping expenses.

11/03/2025 Logistics Encyclopedia
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Amazon Germany Tightens Return Policy Raising Costs for Sellers

Amazon Germany Tightens Return Policy Raising Costs for Sellers

Amazon Germany has adjusted its return policy, implementing fees for packaging returns, differentiating return options based on seller type, and shortening the return period for certain electronics. Sellers need to optimize product descriptions, improve product quality and packaging, and handle returns flexibly. Staying informed about policy changes and implementing refined operational strategies are crucial for navigating these challenges. This includes proactively addressing potential return issues to minimize costs and maintain customer satisfaction in the German marketplace.

11/03/2025 Logistics
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Amazon Adjusts Return Policy to Balance Costs Customer Satisfaction

Amazon Adjusts Return Policy to Balance Costs Customer Satisfaction

Amazon is upgrading its seller return tools, helping merchants balance cost control and user experience through refined Returnless Resolutions and a new return dashboard. The key impacts of this upgrade are refined operations, data-driven decision-making, and improved user experience. This signals a future trend of intelligent and automated return management. The new tools aim to streamline the return process, providing sellers with more control and insights to optimize their return strategies and enhance customer satisfaction.

01/08/2026 Logistics
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Amazon Sellers to Bear Higher Costs Under New Return Policy

Amazon Sellers to Bear Higher Costs Under New Return Policy

A new development in Amazon's return policy seemingly allows sellers to charge restocking fees in specific situations, primarily targeting Fulfillment by Merchant (FBM) sellers. FBM sellers should be wary of extra shipping costs resulting from incorrect return label information. It's crucial to closely monitor policy changes and implement effective measures to reduce operational costs and risks. This policy shift necessitates careful attention to detail and proactive management of returns for FBM sellers to maintain profitability and avoid unexpected expenses.

12/29/2025 Logistics
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Amazon Sellers Face Postholiday Return Challenges

Amazon Sellers Face Postholiday Return Challenges

The value of online shopping returns in the US is projected to increase significantly, putting profit pressure on Amazon sellers. Inflation and changing consumer shopping habits are major contributors. Sellers should analyze return reasons, optimize product descriptions, be vigilant against malicious returns, and take measures to reduce non-malicious return rates to cope with the upcoming return surge. Addressing these issues proactively is crucial for maintaining profitability in the increasingly competitive e-commerce landscape.

12/29/2025 Logistics Industry Insights
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Ecommerce Firms Face Challenges in International Returns

Ecommerce Firms Face Challenges in International Returns

This article provides an in-depth analysis of the international express return process, cost structure, and key considerations, offering a practical guide to avoid common pitfalls. It covers initiation, preparation, return shipment, and tracking. The article details various return costs and liability principles, and provides strategies for handling special circumstances. The aim is to help cross-border e-commerce sellers effectively control return costs and protect their rights. It serves as a comprehensive resource for navigating the complexities of international return shipping.

12/30/2025 Logistics Encyclopedia
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PT Pelayaran Bintang Puthai Simplifies Return Procedures

PT Pelayaran Bintang Puthai Simplifies Return Procedures

This article provides a detailed interpretation of the manifest amendment (Redress) process for PT. Pelayaran Bintang Putih's export and import cargo. It offers comprehensive checklists of required documents and important considerations for various types of amendments. The aim is to assist clients in efficiently resolving export return issues and avoiding unnecessary losses. This guide helps navigate the complexities of manifest corrections, ensuring a smoother and more cost-effective process for dealing with returned goods and discrepancies in shipping documents related to Bintang Putih.

09/28/2025 Document Interpretation
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