WCO Chief Stresses Leadership Learning Integration Integrity

WCO Chief Stresses Leadership Learning Integration Integrity

Secretary General of the World Customs Organization, Kunio Mikuriya, addressed graduates at the Postgraduate Institute of Management in Sri Lanka, emphasizing the importance of continuous learning for managers. He highlighted the need to integrate knowledge and apply expertise within a broader global context. Mikuriya stressed that integrity is crucial for achieving outstanding leadership, which is essential for guiding organizational and societal progress. He urged graduates to embrace lifelong learning and ethical practices to excel in their careers and contribute meaningfully to the world.

12/30/2025 Customs Knowledge
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Colombia Tax Authority Bolsters Leadership with WCO Training

Colombia Tax Authority Bolsters Leadership with WCO Training

The World Customs Organization (WCO) successfully held its first virtual Leadership and Management Development (LMD) program at the request of the Colombian National Tax and Customs Directorate (DIAN). The program, which included modules on crisis management, effectively enhanced the leadership, teamwork, and organizational strategic capabilities of DIAN executives. The Director of DIAN highly praised the program and expressed anticipation for future collaboration. This initiative demonstrates the WCO's commitment to supporting its members in developing strong leadership within their customs administrations.

12/30/2025 Customs Knowledge
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Eswatini Revenue Service Adopts Competencybased HR System

Eswatini Revenue Service Adopts Competencybased HR System

The World Customs Organization held a virtual competency-based HRM workshop for the Eswatini Revenue Service to enhance the capabilities of its senior management team and help build an HRM system aligned with corporate strategy. Through competency model construction, recruitment optimization, training enhancement, and performance management improvement, the initiative supports the Eswatini Revenue Service in upgrading its talent strategy. This serves as a valuable reference for other developing countries' tax agencies seeking to modernize their HRM practices and align them with organizational goals.

01/05/2026 Customs Knowledge
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WCO Introduces Online Leadership Program for Customs Officials

WCO Introduces Online Leadership Program for Customs Officials

The World Customs Organization (WCO) has launched an online Customs Leadership course aimed at enhancing the leadership capabilities of senior management personnel. This initiative seeks to empower customs leaders with the skills and knowledge necessary to drive organizational effectiveness and efficiency. By providing accessible and engaging online learning resources, the WCO aims to foster a new generation of dynamic and strategic customs leaders who can effectively navigate the challenges of the 21st century and contribute to the sustainable development of their organizations.

01/05/2026 Customs Knowledge
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WCO Backs Sudan Customs in HR Management Reform

WCO Backs Sudan Customs in HR Management Reform

At the request of Sudanese Customs, the World Customs Organization (WCO) provided support for modernizing its human resource management. Through workshops and remote assistance, the WCO helped Sudanese Customs build a modern, competency-based HR management system. This system aims to enhance talent attraction, improve employee performance, optimize talent allocation, and strengthen organizational competitiveness, ultimately contributing to the modernization of Sudanese Customs. The project focused on developing a framework that aligns HR practices with the strategic goals of the organization.

01/05/2026 Customs Knowledge
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SECOWCO GTFP Phase II Aims to Enhance Global Trade

SECOWCO GTFP Phase II Aims to Enhance Global Trade

The World Customs Organization (WCO) and the Swiss State Secretariat for Economic Affairs (SECO) officially launched the second phase of the Global Trade Facilitation Programme (GTFP). This initiative aims to build upon the achievements of the first phase, further promoting international trade development, strengthening customs organizational capacity, and fostering the application of international standards and best practices. It seeks to inject new vitality into global trade facilitation and contribute to the construction of an open, inclusive, balanced, and win-win global trade system.

01/05/2026 Customs Knowledge
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Customs Agencies Boost Efficiency Through Talent Management Strategies

Customs Agencies Boost Efficiency Through Talent Management Strategies

This guide aims to assist customs departments in establishing a competency-based human resource management system to enhance organizational effectiveness. It elaborates on the importance of human resource management, provides a roadmap for developing practical tools, and outlines methods for integrating competency orientation into various processes. Divided into three parts, the guide seeks to enable customs departments to build an exceptional team capable of addressing challenges and seizing opportunities. The ultimate goal is to foster a high-performing workforce within customs administrations.

01/05/2026 Customs Knowledge
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Niger Customs Adopts Competencybased HR Management

Niger Customs Adopts Competencybased HR Management

Niger Customs, with the support of the World Customs Organization, is implementing a competency-based human resource management system modernization. Through expert guidance, capacity building, and high-level support, they have completed the development of a job catalog, competency framework, and job descriptions. A future development blueprint has also been planned, aiming to improve the overall effectiveness of the customs administration. This initiative focuses on enhancing employee skills and aligning them with organizational goals to achieve customs modernization and improve service delivery.

01/22/2026 Customs Knowledge
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SGS Certification Enhances Trust in Crossborder Ecommerce

SGS Certification Enhances Trust in Crossborder Ecommerce

SGS certification, as an internationally recognized inspection agency, helps cross-border e-commerce sellers enhance product quality and meet international market demands by providing comprehensive quality and safety assurance, including pre-shipment inspection services. This enables sellers to gain consumer trust and stand out in international competition. SGS's specialized organizational structure ensures refined and targeted services, ultimately contributing to the success of businesses operating in the global marketplace. The certification provides confidence in product compliance and reduces risks associated with international trade.

01/23/2026 Customs Knowledge
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Keys to Building Highperforming Teams Through Collaboration

Keys to Building Highperforming Teams Through Collaboration

This article delves into the key elements of building an exceptional team, including a shared vision, effective communication, role allocation, continuous learning, incentive mechanisms, and leadership. Through a case study of a logistics team, it demonstrates how to apply these elements in practice, thereby enhancing team collaboration efficiency and overall competitiveness. The case study highlights the importance of fostering a supportive environment and empowering team members to contribute their best. Ultimately, the paper argues that a well-structured and motivated team is crucial for achieving organizational success.

07/25/2025 Logistics
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