Amazon Sellers Strategize for Peak Season Returns and Reviews

Amazon Sellers Strategize for Peak Season Returns and Reviews

Facing rising costs due to Amazon's policy changes and peak season returns, sellers must optimize product quality, refine listings, improve logistics efficiency, and provide excellent customer service. Utilizing Amazon's 'Buy Shipping' service can effectively mitigate negative logistics reviews and safeguard store performance. Detailed operational management and building strong customer relationships are crucial for enhancing customer satisfaction, helping sellers navigate competition and achieve sustainable growth on the Amazon platform. Proactive communication and addressing customer concerns promptly are also vital for minimizing negative feedback and return requests.

12/29/2025 Logistics Industry Insights
Read More
Freight Forwarding Platform Upgrades Services After User Feedback

Freight Forwarding Platform Upgrades Services After User Feedback

Jiyun Baodian's Spring Festival update optimizes freight forwarding knowledge exchange. It fixes the vessel schedule query, adds a Logo link, and answers user questions. Furthermore, the development of Jiyun Interconnect aims to foster collaboration and create a shared future. This redesign incorporates user feedback and focuses on providing a more seamless and informative experience for freight forwarders.

08/22/2025 Logistics Encyclopedia
Read More
Amazon Sellers Optimize Feedback Requests in Key Window

Amazon Sellers Optimize Feedback Requests in Key Window

This article addresses the low review rate issue faced by Amazon sellers, emphasizing the importance of review request timing. Through A/B testing and data tracking, it helps sellers identify the optimal time frame for sending review requests, effectively improving product review rates. A review request tracking spreadsheet template is also provided to aid in organization and analysis. This strategy aims to boost seller performance by optimizing the review generation process and encouraging more customer feedback.

12/31/2025 Logistics Encyclopedia
Read More
Amazon Sellers Key Differences Between Reviews and Feedback

Amazon Sellers Key Differences Between Reviews and Feedback

This article delves into the distinction and importance of Amazon Reviews and Feedback. Reviews significantly impact product conversion rates, while Feedback affects overall store health. Sellers should prioritize product quality and customer service, actively managing both Reviews and Feedback to improve Listing performance and store reputation. Effective management in these areas is crucial for achieving success in the Amazon business. By focusing on these elements, sellers can optimize their listings and build a strong brand, ultimately leading to increased sales and customer loyalty.

12/30/2025 Customs Knowledge
Read More
Amazon Sellers Advised to Leverage Customer Feedback for Performance

Amazon Sellers Advised to Leverage Customer Feedback for Performance

Amazon sellers can proactively monitor and respond to feedback in "Voice of the Customer" to identify issues in products and operations and take corrective actions, reducing the risk of performance deterioration. Emphasize documenting improvement measures through "Take Action" to demonstrate a proactive approach to problem-solving to Amazon, which helps maintain good seller performance. By actively addressing customer concerns and showcasing improvements, sellers can safeguard their account health and improve overall customer satisfaction on the Amazon platform.

12/30/2025 Logistics Industry Insights
Read More
Shanghai Port Streamlines Oversized Cargo Handling

Shanghai Port Streamlines Oversized Cargo Handling

This article delves into the operational specifications for oversized cargo in special containers entering Shanghai Port, focusing on the calculation methods for oversized cargo entry plan declaration. It addresses common issues such as handling LCL cargo after bill of lading cut-off, bearing drop-off costs due to force majeure, bill of lading splitting, cost differences in trucking fleets, and Canadian ACI declaration. The article proposes corresponding strategies and recommendations, aiming to provide practical guidance for freight forwarding companies. This helps ensure smoother and more efficient oversized cargo handling within the port.

08/23/2025 Logistics Encyclopedia
Read More
Amazon Extends send to Amazon FBA Transition Amid Seller Feedback

Amazon Extends send to Amazon FBA Transition Amid Seller Feedback

Amazon extends the transition period for the new FBA process until October, with the old process available until October 16th. Shipping plans can be edited until November 29th. This extension aims to address seller concerns and provide more time to adapt to the changes. Amazon is responding to feedback and allowing sellers a longer runway to implement the new 'Send to Amazon' workflow.

12/31/2025 Logistics
Read More
Promat 2025 Highlights Material Handling Tech Innovations

Promat 2025 Highlights Material Handling Tech Innovations

The winners of the ProMat 2025 Innovation Awards have been announced, featuring various categories such as Best Existing Product, Sustainability Innovation, and IT Innovation. The winners showcase cutting-edge technologies in the material handling industry that drive the sector towards increased efficiency and sustainability.

08/07/2025 Logistics
Read More
Comprehensive Guide to Handling Marine Cargo Damage

Comprehensive Guide to Handling Marine Cargo Damage

As a major mode of transportation in international trade, marine shipping often encounters cargo damage issues. This article explores approaches to handling cargo damage, including identifying the carrier's liability period, the claims process after purchasing insurance, the necessity of cargo damage inspections, and strategies for multiple claims. By analyzing specific cases, it emphasizes the importance of distinguishing legal relationships, determining liability, and the right of subrogation, aiming to provide guidance for managing cargo damage during marine transportation.

07/21/2025 Logistics Encyclopedia
Read More
Practical Guide to Handling Marine Cargo Damage

Practical Guide to Handling Marine Cargo Damage

This article discusses key approaches to handling marine cargo damage, focusing on carrier liability, insurance applicability, inspection procedures, and claim strategies. By clarifying responsibilities, promptly notifying insurers, conducting effective inspections, and selecting appropriate claim paths, issues of cargo damage can be effectively addressed. Furthermore, case studies demonstrate how rights can be protected and compensation achieved in practical handling.

07/21/2025 Logistics Encyclopedia
Read More