US Consumers Push Retailers for Faster Free Delivery
An AlixPartners report reveals new trends in the US home delivery market: consumers demand faster delivery speeds, and free shipping remains a crucial decision factor. Retailers need to segment offerings based on product characteristics and service levels, providing flexible delivery options to succeed in a competitive landscape. Adapting to consumer preferences and embracing change are key to winning in the future. Retailers must prioritize understanding and catering to evolving consumer expectations to maintain market share and drive growth in the dynamic home delivery sector.









