Maldives Customs Boosts Leadership Skills Via WCO Program

Maldives Customs Boosts Leadership Skills Via WCO Program

The Maldives Customs Service (MCS) participated in the WCO Leadership and Management Development Program, organizing senior management workshops to enhance leadership skills and drive customs modernization. The workshops covered change management, strategic planning, and personnel management, emphasizing practicality and interaction. They fostered team building and a unified vision, laying the foundation for the future development of the MCS. The initiative aimed to equip leaders with the necessary tools and knowledge to navigate challenges and effectively lead the organization through its modernization journey.

01/07/2026 Customs Knowledge
Read More
Moldova Boosts Trade Facilitation with SECOWCO Customs Reform

Moldova Boosts Trade Facilitation with SECOWCO Customs Reform

Moldova hosted a SECO-WCO trade facilitation project workshop, focusing on enhancing customs strategic alignment and performance evaluation. The workshop aimed to contribute to customs modernization by improving efficiency and effectiveness. Participants discussed best practices and strategies for streamlining customs procedures and measuring performance. This initiative underscores the importance of international cooperation in promoting trade facilitation and supporting customs authorities in their modernization efforts. The workshop provided a platform for knowledge sharing and capacity building, ultimately contributing to Moldova's economic development.

01/22/2026 Customs Knowledge
Read More
Jamaica Customs Advances Strategic Plan with WCO Support

Jamaica Customs Advances Strategic Plan with WCO Support

The World Customs Organization (WCO) is assisting the Jamaica Customs Agency (JCA) in developing a three-year strategic plan. This plan aims to integrate customs reform, modernization, and trade facilitation measures. A workshop was held to build consensus and lay the groundwork for future collaboration. This initiative will support the JCA's modernization efforts and enhance Jamaica's national competitiveness. The strategic plan is expected to guide the JCA in streamlining processes, improving efficiency, and fostering a more conducive environment for international trade.

01/26/2026 Customs Knowledge
Read More
Eswatini Adopts Modern HR to Improve Trade Efficiency

Eswatini Adopts Modern HR to Improve Trade Efficiency

The Eswatini Revenue Service adopted modern human resource management practices to address trade facilitation challenges. The World Customs Organization recommends building a competency framework to enhance employee capabilities and organizational competitiveness. This approach aims to improve the effectiveness and efficiency of the revenue service by ensuring that employees possess the necessary skills and knowledge to meet the demands of a rapidly changing trade environment. The implementation of a competency model is crucial for aligning employee performance with organizational goals and driving sustainable growth.

01/26/2026 Customs Knowledge
Read More
Botswana Modernizes Tax System with Datadriven Talent Upgrade

Botswana Modernizes Tax System with Datadriven Talent Upgrade

With the assistance of the World Customs Organization, the Botswana Unified Revenue Service (BURS) is implementing a competency-based human resource management system. This initiative aims to enhance tax collection efficiency and improve international competitiveness. The focus on capacity building and talent development is crucial for modernizing the tax administration and ensuring its long-term effectiveness in a globalized economy. This strategic approach is designed to equip the BURS with the skilled workforce necessary to meet the evolving challenges of tax administration.

01/26/2026 Customs Knowledge
Read More
Liberia Adopts Competencybased HR to Improve Governance

Liberia Adopts Competencybased HR to Improve Governance

The Liberia Revenue Authority, with support from the World Customs Organization, implemented competency-based human resource management. By building competency models, competency dictionaries, and job descriptions, they optimized talent allocation and enhanced employee capabilities. This initiative aims to improve tax collection efficiency and promote national economic development. This approach provides a valuable reference for other government departments and enterprises, emphasizing a people-oriented strategy that prioritizes talent cultivation and development. The focus is on aligning skills with roles to boost overall organizational performance.

01/26/2026 Customs Knowledge
Read More
Burundi Adopts Competencybased HRM System for Revenue Authority

Burundi Adopts Competencybased HRM System for Revenue Authority

With support from the World Customs Organization, the Burundi Revenue Authority is undergoing modernization through the development of a competency-based HRM system. This aims to improve operational efficiency, increase tax revenue, and enhance stakeholder relations. The workshop focused on empowering the HR department to build a competency model and develop an action plan. The WCO will continue to provide support to help the Burundi Revenue Authority achieve its modernization goals. This initiative highlights the importance of HR in driving organizational change and improving public service delivery.

01/05/2026 Customs Knowledge
Read More
WCO and ASAPRA Partner to Modernize Customs in the Americas

WCO and ASAPRA Partner to Modernize Customs in the Americas

The WCO Deputy Secretary General attended the ASAPRA Congress, highlighting the crucial role of customs brokers in supporting customs administration and exploring enhanced cooperation to improve trade facilitation and compliance. The WCO also met with Panama Customs and government agencies to strengthen reform and modernization efforts. These collaborations aim to build an efficient, secure, and seamless trade environment, injecting new impetus into the economic development of the Americas region. The focus is on leveraging partnerships to advance customs modernization and facilitate legitimate trade flows.

01/20/2026 Customs Knowledge
Read More
Qatar Customs Enhances Workforce Training for Global Edge

Qatar Customs Enhances Workforce Training for Global Edge

To enhance competitiveness, Qatar Customs invited the WCO to conduct a workshop focused on improving management capabilities and optimizing talent planning, development, and performance evaluation. Participants learned the importance of competency-based job descriptions through the WCO framework and recognized the crucial role of fostering a positive work environment. Moving forward, Qatar Customs will deepen its collaboration with the WCO to continuously improve its human resource management practices. The workshop aimed to equip managers with the necessary skills and knowledge for effective leadership and employee development.

12/30/2025 Customs Knowledge
Read More
South Korea WCO Partner to Develop Global Trade Talent

South Korea WCO Partner to Develop Global Trade Talent

Korea Customs Service (KCS) signed a cooperation agreement with the World Customs Organization (WCO). Through the Korea Customs Cooperation Fund, KCS aims to provide high-level training to customs officials from other countries, sharing Korea's experiences and best practices in trade facilitation. KCS also pledged to increase its financial and human resource contributions to the WCO, assisting WCO members in implementing relevant standards and jointly promoting the advancement of global customs affairs. This collaboration underscores Korea's commitment to supporting international customs cooperation and development.

12/30/2025 Customs Knowledge
Read More