Gambia Revenue Authority Upgrades HR Systems with WCO Aid

Gambia Revenue Authority Upgrades HR Systems with WCO Aid

The World Customs Organization (WCO), through the West Africa Customs Administration Modernization (WACAM) project, supports the Gambia Revenue Authority (GRA) in modernizing its Human Resource Management (HRM). GRA is pioneering a competency-based HRM approach in West and Central Africa, reviewing and refining key tools such as job catalogs and competency frameworks. This initiative aims to build a highly qualified tax workforce, improve operational efficiency and service delivery, and contribute significantly to national economic development. The focus is on creating a sustainable and effective HRM system within the GRA.

01/20/2026 Customs Knowledge
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Burkina Faso Customs Modernizes HR to Enhance West African Trade

Burkina Faso Customs Modernizes HR to Enhance West African Trade

Burkina Faso Customs, with the support of the World Customs Organization (WCO), has officially adopted human resource tools such as a competency framework and job catalogue to enhance talent management and organizational effectiveness. This initiative, a key outcome of the West Africa Customs Administration Modernization (WACAM) project, will help Burkina Faso Customs achieve its organizational goals, facilitate trade, and promote economic development in the West African region. The implementation aims to modernize HR practices and build a skilled workforce capable of meeting the challenges of international trade and customs administration.

01/22/2026 Customs Knowledge
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Mozambique Modernizes Tax HR with WCO Assistance

Mozambique Modernizes Tax HR with WCO Assistance

At the invitation of the Mozambique Tax Authority (MRA) and with funding from the CCF-China, the World Customs Organization (WCO) conducted a diagnostic assessment of MRA's Human Resource Management (HRM) system modernization. The aim was to address HR challenges and achieve strategic goals by optimizing the HR framework. The assessment included meetings, interviews, and workshops, culminating in recommendations for improvement submitted to the MRA. The Commissioner General of MRA expressed optimism for future collaboration. This initiative highlights the importance of HR upgrades and customs cooperation for effective capacity building within customs administrations.

01/22/2026 Customs Knowledge
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Benin Customs Modernizes HR Leads Reform in West Africa

Benin Customs Modernizes HR Leads Reform in West Africa

With the support of the World Customs Organization, the Benin Customs Administration launched a Human Resource Modernization project aimed at building a competency-based HRM system. Through capacity building, job catalog refinement, and regional cooperation, Benin Customs has set a precedent for improving efficiency and promoting regional customs modernization. The project emphasizes continuous improvement and comprehensive implementation to create a highly efficient and professional workforce. This initiative showcases Benin's commitment to modernizing its customs operations and fostering a skilled workforce capable of meeting the evolving demands of international trade.

01/26/2026 Customs Knowledge
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Barbados Customs Adopts Skillsbased Hiring to Boost Efficiency

Barbados Customs Adopts Skillsbased Hiring to Boost Efficiency

Barbados Customs is reforming its human resource management, collaborating with the WCO and IMF to develop a skills directory and explore the establishment of an internal HR department. This initiative aims to modernize HR practices within the customs administration, aligning them with international standards and best practices. The focus on skills-driven development is expected to enhance the capabilities of customs officers and improve overall operational efficiency. This reform represents a significant step towards strengthening Barbados Customs' capacity to effectively manage its workforce and contribute to national economic development.

01/26/2026 Customs Knowledge
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WCO Enhances Customs Capacity in West and Central Africa

WCO Enhances Customs Capacity in West and Central Africa

The World Customs Organization (WCO) is assisting Côte d'Ivoire Customs in upgrading its human resources management system by introducing competency-based management and project cycle management methodologies. Through expert training, tool development, and action plan formulation, the initiative aims to enhance the capabilities of customs officials. This capacity building effort lays the foundation for customs modernization and serves as a valuable reference for other customs administrations. The project focuses on improving efficiency and effectiveness within the Ivorian customs service by equipping personnel with the necessary skills and knowledge.

01/26/2026 Customs Knowledge
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AI Era Challenges Brands to Build Trust Gain Market Share

AI Era Challenges Brands to Build Trust Gain Market Share

In the AI era, businesses need to shift from SEO to GEO, gaining the trust of AI, consumers, and platforms, thereby reshaping brand assets and enhancing credibility. Large enterprises define the rules, while SMEs adapt. The ultimate goal is to build a transparent and efficient digital trust system, achieving a win-win situation for all three parties and securing success in the future market. This approach focuses on optimizing for geographic relevance in the age of AI-powered search and building trust with both AI systems and human users.

01/27/2026 Logistics Industry Insights
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Yangshan Vs Waigaoqiao Strategic Port Choices for China Trade

Yangshan Vs Waigaoqiao Strategic Port Choices for China Trade

This paper delves into the critical factors influencing port selection in foreign trade freight, encompassing aspects like shipping company berthing information, route types, and customer specifications. The aim is to assist foreign trade practitioners in making precise port choices, thereby avoiding delays caused by incorrect port selection. It analyzes the importance of considering these factors to optimize logistics and ensure efficient cargo movement within the foreign trade supply chain. The study provides practical insights for improving decision-making in port selection.

08/22/2025 Logistics Encyclopedia
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Air Freight Costs Surge Amid Demand Capacity and Geopolitical Strains

Air Freight Costs Surge Amid Demand Capacity and Geopolitical Strains

High air freight rates at the end of the year are driven by multiple factors. Demand is pulled by the peak season and e-commerce surge. Supply is constrained by capacity bottlenecks and weather challenges. External factors such as rising fuel costs and geopolitical issues also contribute. Businesses should closely monitor market dynamics, flexibly adjust transportation strategies, and optimize supply chain management. This includes exploring alternative routes, negotiating rates proactively, and diversifying transportation options to mitigate risks and ensure timely delivery of goods.

11/03/2025 Logistics Industry Insights
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Amazon Training Costs in Chengdu Worth the Investment

Amazon Training Costs in Chengdu Worth the Investment

This article delves into the cost structure of Amazon training in Chengdu, considering factors like location, teaching methods, and institutional investment. It comprehensively evaluates the value of such training. The article highlights the significant role of professional Amazon training institutions in quickly acquiring skills and achieving successful employment. Students should carefully consider various factors to make informed decisions. Choosing the right training impacts skill acquisition and career prospects, making careful evaluation crucial for maximizing the return on investment in Amazon training.

01/06/2026 Logistics Encyclopedia
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