DHL Germany Faces Complaints Over Service and Compensation

DHL Germany Faces Complaints Over Service and Compensation

This article addresses common service issues with DHL Express in Germany, such as lost or damaged packages and lack of notification. It provides a detailed guide on how to file complaints and protect your rights. From contacting customer service and preparing evidence to seeking external support, it offers step-by-step instructions to help you obtain the service and compensation you deserve. Even when living abroad, you can effectively handle delivery disputes and ensure your rights are protected.

01/07/2026 Logistics
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Major Retailers Overhaul Lastmile Delivery for Faster Service

Major Retailers Overhaul Lastmile Delivery for Faster Service

The last-mile delivery market is becoming increasingly competitive, with retail giants accelerating their investments. Key strategies include building proprietary logistics networks, forming platform partnerships, and leveraging technology. Companies must address rising costs and efficiency challenges while prioritizing sustainable practices. Innovative models catering to personalized demands are crucial for success in this dynamic market. Focusing on these areas will allow businesses to thrive and maintain a competitive edge in the evolving landscape of last-mile delivery.

01/07/2026 Logistics
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Ebay Expands Global Sales Opportunities for Sellers

Ebay Expands Global Sales Opportunities for Sellers

This article details the conditions and processes for setting up global sales on eBay. Sellers need to meet requirements such as account reputation, feedback score, and transaction history, and correctly configure international shipping, shipping costs, and payment methods. It also highlights the differences between managed payments and non-managed payments, international website exposure, and cross-border transaction fees. This guide aims to help sellers successfully expand into the global market by providing practical advice and insights into navigating eBay's international selling features.

12/30/2025 Logistics Encyclopedia
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How to Efficiently Choose the Right Logistics Service Provider

How to Efficiently Choose the Right Logistics Service Provider

Choosing the right logistics provider is crucial for business success. Start by entering the origin and destination, ensuring accurate city or county names for optimal search results. Next, by reviewing the location addresses, service ratings, integrity deposits, order volumes, and service prices, the system selects the most suitable logistics company that meets expectations, ensuring the safe and timely delivery of goods.

07/17/2025 Logistics Encyclopedia
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Yellow River Delta International Freight Train Service Officially Launched

Yellow River Delta International Freight Train Service Officially Launched

On October 16, 2023, the Yellow River Delta region inaugurated its first international freight train service, train number 79588, loaded with 2,760 tons of rolled steel headed for Uzbekistan. The train's route includes a main line and two branches, covering multiple countries. Operated on a fixed schedule, the train is expected to run once a week, significantly reducing transportation time and enhancing efficiency.

10/16/2023 Logistics
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Global Container Shipping Service Quality Plummets to Historic Lows

Global Container Shipping Service Quality Plummets to Historic Lows

The quality of global container shipping services has sharply declined, with on-time performance dropping to 56%, posing significant challenges for shipping companies. Routes from Asia to the U.S. have shown particularly poor results, with record-low on-time rates leading to shipper dissatisfaction. The rise in trade volume due to global economic recovery has exacerbated capacity constraints and high shipping costs. The shortage of container equipment needs urgent attention, and shipping companies must improve transparency and service quality to alleviate pressure on customers.

10/29/2020 Logistics Industry Insights
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Express Delivery Firms Boost Service Quality with ISO Certification

Express Delivery Firms Boost Service Quality with ISO Certification

The international express industry is transitioning from a traditional experience-driven approach to a standardized process based on ISO certification and service quality ratings, enhancing service quality and management efficiency. ISO certification not only optimizes express processes but also provides companies with an effective risk management framework. In response to changing customer values, the service rating mechanism is continuously evolving, increasing trust and competitiveness in the express industry.

08/07/2025 Logistics Industry Insights
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Feederlines DMCC Expands Asian Routes with Updated FAX Service

Feederlines DMCC Expands Asian Routes with Updated FAX Service

Feederlines DMCC has adjusted its internal FAX service in Asia, replacing the Port of Merak in Indonesia with Jakarta and Surabaya. This optimization aims to enhance connectivity of regional freight hubs. The changes will improve service efficiency, providing better logistics options for import and export businesses, and will promote the prosperity of regional trade.

06/16/2025 Logistics
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BNSF Launches Faster Latohouston Freight Service to Improve Logistics

BNSF Launches Faster Latohouston Freight Service to Improve Logistics

BNSF Railway launched a new service on July 10, offering fast freight transport from Los Angeles to Houston within three days. This significant improvement in logistics efficiency promises a service level comparable to trucking, addressing customer demand for quick transportation and highlighting the importance of rail transport in modern logistics.

08/06/2025 Logistics
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