Coupang Seller Platform Outage Sparks Merchant Backlash

Coupang Seller Platform Outage Sparks Merchant Backlash

Coupang's Seller Central recently experienced a sudden outage, hindering seller operations and potentially impacting consumer experience. The platform initially cited network issues as the cause, but reports suggest a possible link to the surge of Chinese sellers. The incident has raised concerns within the industry regarding the technical support capabilities of e-commerce platforms. The outage caused significant disruption for sellers relying on the platform for their business activities, and questions are being asked about Coupang's preparedness for handling increased traffic and seller volume.

01/04/2026 Logistics Industry Insights
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Middle Eastern Shipper Transforms Global Trade Routes

Middle Eastern Shipper Transforms Global Trade Routes

Global Feeder Shipping (GFS) is a leading feeder service provider in the Middle East. This paper analyzes GFS from seven aspects: qualification, routes, pricing, reliability, customer support, technology, and case studies. It delves into how GFS has become an indispensable force in global trade by building an extensive network, providing stable services, and adopting advanced technologies. The analysis reveals GFS's key position in the Middle East shipping market and its strategies for success in the competitive landscape. GFS's commitment to innovation and customer satisfaction is also highlighted.

01/04/2026 Shipping Company Encyclopedia
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China Customs Boosts Skills Via WCO Leadership Program

China Customs Boosts Skills Via WCO Leadership Program

The World Customs Organization (WCO) held a leadership and management development workshop in Guangzhou, China, for Chinese Customs. The workshop aimed to enhance the capabilities of Chinese customs administrators and support their reform and modernization efforts. Topics covered included leadership, vision planning, and personnel management. The General Administration of Customs of China (GACC) highly praised the workshop and expressed its desire to continue collaborating with the WCO to build a sustainable talent development system. The GACC anticipates further cooperation to strengthen customs administration and leadership capabilities.

12/30/2025 Customs Knowledge
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Ivory Coast Improves Customs Classification with Eubacked Initiative

Ivory Coast Improves Customs Classification with Eubacked Initiative

Within the framework of the EU-funded PACIR project, the WCO held a national workshop in Côte d'Ivoire to enhance customs officers' capabilities in tariff classification. The workshop covered HS system explanations, tool support, and training module development. It aimed to improve the accuracy and efficiency of customs classification in Côte d'Ivoire, promote trade facilitation, and recommended the prompt implementation of the HS 2012 amendments. The initiative seeks to streamline customs procedures and contribute to the country's economic growth by ensuring accurate and consistent tariff application.

12/30/2025 Customs Knowledge
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Burkina Faso Customs Implements Competency Framework to Modernize HR

Burkina Faso Customs Implements Competency Framework to Modernize HR

With the support of the WCO, Burkina Faso Customs has launched a competency framework and job directory to improve human resource management and organizational efficiency. This initiative serves as a valuable model for developing countries seeking to enhance their customs administration. The implementation of the competency framework aims to strengthen the skills and knowledge of customs officials, leading to improved performance and better service delivery. By focusing on capacity building and effective human resource practices, Burkina Faso Customs is contributing to economic growth and trade facilitation.

12/30/2025 Customs Knowledge
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ICC WCO Partner to Simplify Global Trade Processes

ICC WCO Partner to Simplify Global Trade Processes

The International Chamber of Commerce (ICC) and the World Customs Organization (WCO) continue their collaboration, focusing on trade facilitation and discussing key issues such as origin verification, transit, and single windows. They pay particular attention to the role and position of SMEs in global trade, jointly seeking best practices to support them. The aim is to build a more open, inclusive, and efficient global trading system. This ongoing partnership underscores the commitment to simplifying trade processes and empowering SMEs to participate effectively in the international marketplace.

12/30/2025 Customs Knowledge
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Ghana Customs Advances Modernization with WCOWACAM Project

Ghana Customs Advances Modernization with WCOWACAM Project

The World Customs Organization (WCO) assessed the impact of the WCO-WACAM project's support to the Ghana Revenue Authority (GRA), revealing significant progress in stakeholder engagement, human resource management, and strategic management. The WCO will continue to deepen its cooperation with the GRA, assisting its modernization efforts and enhancing trade facilitation. This collaboration aims to contribute to Ghana's economic development by streamlining customs procedures and fostering a more efficient trading environment. The WCO remains committed to supporting the GRA in achieving its strategic goals.

12/30/2025 Customs Knowledge
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Cathay Pacific Cargo Volumes Jump As Uschina Trade Eases

Cathay Pacific Cargo Volumes Jump As Uschina Trade Eases

Cathay Pacific saw a significant increase in international air cargo volume in May, boosted by easing US-China trade tensions and increased capacity. Cargo volume rose by 8.1% year-on-year to 734 million FTKs, with tonnage up by 12.2%. The suspension of US-China tariffs boosted short-term demand, with strong performance in live animal transport. Market sentiment is expected to remain stable in June, but close attention to market dynamics is needed. Hong Kong airport's cargo volume growth slowed, with transit cargo providing support.

06/23/2025 Logistics
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OZON Expands to Central Asia Boosting Ecommerce for Chinese Sellers

OZON Expands to Central Asia Boosting Ecommerce for Chinese Sellers

Russian e-commerce platform OZON has opened new country sites in Armenia, Kyrgyzstan, and Azerbaijan to Chinese merchants, creating new opportunities for cross-border e-commerce. This article analyzes the market characteristics of these three countries and OZON's support policies. It also reminds sellers to pay attention to market research, product selection, logistics, customer service, and compliant operation to help Chinese sellers tap into the Central Asian market. Focus on understanding local demands and adapting strategies for success in these emerging e-commerce landscapes.

12/30/2025 Logistics
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New Shenyangmiami Air Cargo Route Expands Northeast Asia Ecommerce

New Shenyangmiami Air Cargo Route Expands Northeast Asia Ecommerce

The launch of the Shenyang-Miami all-cargo air route for cross-border e-commerce marks a new opportunity for Northeast Asia's trade with the Americas. This route optimizes logistics efficiency and reduces transportation costs, providing strong support for companies in the Liaoning and Shenyang area to expand into North and Latin American markets. In the future, the route is expected to be further expanded and integrated with multimodal transport to promote smart logistics upgrades, helping Shenyang become an air cargo hub in Northeast Asia.

12/30/2025 Logistics
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