Industry Veteran Shares Key Insights for Freight Forwarders

Industry Veteran Shares Key Insights for Freight Forwarders

This article focuses on the experience sharing of a freight forwarding forum user, "Roadman123," emphasizing the importance of details in freight forwarding work, precautions for container pick-up operations, and the value of freight forwarding experience exchange. By analyzing Roadman123's interactions and past issues, it provides a pitfall avoidance guide and learning suggestions for freight forwarders, aiming to improve work efficiency and avoid potential risks. It highlights practical tips and lessons learned to help practitioners navigate the complexities of the industry.

08/23/2025 Logistics Encyclopedia
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DHL Launches Global 95380 Hotline for Logistics Support

DHL Launches Global 95380 Hotline for Logistics Support

DHL has comprehensively upgraded its customer service system, unifying its customer service hotline to 95380. This hotline provides services such as shipment tracking, shipping inquiries, and problem feedback. The article details DHL's various business units, including DHL Express and DHL Global Forwarding, and highlights the role of air freight forwarding in international trade. The aim is to provide users with a more convenient and efficient logistics experience.

01/26/2026 Logistics
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Port Congestion Crisis: Deep Impact on Shipping and Freight Forwarding Industry

Port Congestion Crisis: Deep Impact on Shipping and Freight Forwarding Industry

The severe congestion at Chittagong Port has led to vessel waiting times extending up to 10 days, causing significant overload in the yard. Shipping companies and the freight forwarding industry are suffering massive economic losses, resulting in diminished customer trust and increased operational costs. Freight forwarding enterprises are under pressure, shipping efficiency is declining, and the entire industry urgently needs to optimize its logistics network to tackle these challenges.

06/19/2025 Logistics
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International Maritime Freight Forwarding Positions Responsibilities and Operation Procedures Training Guide

International Maritime Freight Forwarding Positions Responsibilities and Operation Procedures Training Guide

This training guide primarily introduces the responsibilities and operational processes of various positions in international maritime freight forwarding. It emphasizes the importance of self-discipline and details the specific responsibilities and work requirements for different roles, as well as the operational procedures at each stage. By clarifying job responsibilities and establishing efficient workflows, the guide aims to enhance overall work efficiency and customer service quality, providing support for enterprises in a competitive environment.

07/21/2025 Logistics Encyclopedia
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Differences Between Booking Agents and Operational Agents in International Freight Forwarding

Differences Between Booking Agents and Operational Agents in International Freight Forwarding

The article explores the main differences between booking agents and operational agents in international freight forwarding. Booking agents are responsible for directly booking cargo with carriers, while operational agents handle the comprehensive execution of transportation business. It also discusses situations in FOB transactions where the buyer can designate a freight forwarder, emphasizing the importance of both types of agents in the industry.

07/16/2025 Logistics Encyclopedia
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Universal Freight Network Cuts Costs in Global Logistics

Universal Freight Network Cuts Costs in Global Logistics

Universal Freight Network (UFN) is a brand of Shenzhen Yongliantong Industrial Co., Ltd., a global freight forwarding information center based in China. The platform connects shippers and freight forwarders using mobile internet technology, providing vast freight rate information and the UFMS-SAAS freight forwarding operating system. It aims to reduce operational costs, improve work efficiency, and provide customers with efficient, convenient, and low-cost international logistics services.

01/27/2026 Logistics
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Guide to International Ocean Freight Terminology Unveiled

Guide to International Ocean Freight Terminology Unveiled

This article provides an in-depth analysis of the freight forwarder's role in international shipping, covering shipping operation processes, vessel operation processes, and key terminology such as S/O and Bill of Lading. It aims to help foreign trade professionals better understand the shipping process, improve communication efficiency, and ensure the safe and efficient transportation of goods, ultimately facilitating smooth foreign trade operations. The article focuses on providing practical knowledge to navigate the complexities of international sea freight.

11/03/2025 Logistics Encyclopedia
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Flexu Launches Expertled Global Trade and Logistics Training

Flexu Launches Expertled Global Trade and Logistics Training

FlexU, Flexport's online learning platform, offers global trade and logistics supply chain courses curated by industry experts. Topics include dangerous goods, air freight, bills of lading, cargo insurance, commodity classification, customs, demand planning, freight forwarding, and global trade elements. It aims to help practitioners and learners enhance their professional skills, master industry knowledge, and optimize supply chain management. The platform provides valuable resources for individuals seeking to advance their understanding and expertise in the dynamic field of global trade and logistics.

01/05/2026 Logistics Encyclopedia
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Shanghai Port Container Guide for Freight Forwarders

Shanghai Port Container Guide for Freight Forwarders

This article addresses common issues in freight forwarding operations at Shanghai Port. It provides detailed answers to questions regarding container yard entry/exit time inquiries, yard invoices, temperature-controlled container operations, and the pricing term "USD 4100 ALL-IN." The aim is to offer practical guidance for freight forwarding professionals working in Shanghai. It covers practical aspects of container handling and pricing within the specific context of Shanghai port's freight forwarding landscape.

08/22/2025 Logistics Encyclopedia
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