As global trade continues to expand, efficient logistics services have become increasingly vital. DHL, a leader in international shipping, has recently upgraded its customer service system to provide enhanced support worldwide.
One Number for All Services: 95380
The centerpiece of this upgrade is the consolidation of all customer service inquiries under a single number: 95380. This replaces previous contact numbers, including the former 800-810-8000 hotline in mainland China.
The unified number provides access to:
- Real-time package tracking
- Shipping consultation including packaging requirements, delivery timelines, and cost estimates
- Issue resolution for service concerns
- Information about DHL's comprehensive logistics services
DHL Global Forwarding: Comprehensive Freight Solutions
As part of Deutsche Post DHL Group, DHL Global Forwarding (China) Ltd. specializes in international freight services. The company leverages its global network and technological expertise to optimize supply chains and reduce logistics costs.
Sino-Trans DHL: Pioneering International Express
Established in 1986 as a joint venture between China National Foreign Trade Transportation Corporation and DHL International, Sino-Trans DHL operates with:
- Extensive global coverage across 220+ countries
- Specialized teams offering customized logistics solutions
- Advanced tracking technology for complete shipment visibility
The Origins of a Logistics Giant
The DHL name derives from the initials of its three founders—Adrian Dalsey, Larry Hillblom, and Robert Lynn—who launched the company's first express route from San Francisco to Honolulu in 1969. Today, the company has grown into a global leader across multiple logistics sectors.
Diverse Service Portfolio
DHL's operations extend beyond standard package delivery, encompassing:
- Express international shipping
- Global freight forwarding via air, sea, and land
- European road freight services
- Supply chain management solutions
The Role of Air Freight Forwarding
In international trade, air freight forwarders serve as crucial intermediaries between shippers and carriers, handling:
- Cargo booking and space allocation
- Customs clearance procedures
- Document preparation including air waybills
- Warehousing and transportation coordination
- Financial settlements