WCO Boosts Customs Modernization in MENA Via Data Analytics

WCO Boosts Customs Modernization in MENA Via Data Analytics

The World Customs Organization (WCO), in partnership with the CCF Korea, held a virtual workshop for senior officials from the Middle East and North Africa region, focusing on data analysis capacity building. The workshop aimed to enhance the region's customs data analysis capabilities to support customs modernization. It covered topics such as introducing a data analysis framework, sharing experiences, presenting capacity building initiatives, and exploring cooperation prospects for the BACUDA project.

01/26/2026 Customs Knowledge
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Report Highlights Global Customs Efficiency Best Practices

Report Highlights Global Customs Efficiency Best Practices

The World Customs Organization and the International Monetary Fund jointly released the first phase report of the International Survey on Customs Administration (ISOCA), compiling data from 51 customs administrations to analyze performance, practices, and structures. The report provides benchmarks, facilitates experience sharing, promotes data-driven decision-making, and supports customs capacity building, offering significant value for global customs management. It serves as a valuable resource for understanding current trends and identifying areas for improvement in customs operations worldwide.

01/26/2026 Customs Knowledge
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World Customs Organization Advances Gender Equality Efforts

World Customs Organization Advances Gender Equality Efforts

The World Customs Organization (WCO) Virtual Working Group on Gender Equality and Diversity convened to discuss new initiatives promoting gender equality and diversity in customs. Discussions included reviewing the draft WCO Council Declaration on Gender Equality and Diversity in Customs, preparing for the establishment of a “Customs Gender Equality and Diversity Network,” and conducting internal assessments. The WCO will continue to collaborate with its members to advance the relevant agenda.

01/26/2026 Customs Knowledge
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WCO Guide Aids Customs Agencies in Adopting Virtual Training

WCO Guide Aids Customs Agencies in Adopting Virtual Training

The World Customs Organization (WCO) has released the 'Guide to Successful Transition to Live Virtual Training,' offering strategies and techniques to help customs administrations effectively transition to virtual training modalities. Endorsed by reputable institutions and available in multiple languages, the guide covers needs analysis, instructor preparation, learner management, engagement strategies, and evaluation mechanisms. It aims to enhance training effectiveness and address challenges posed by crises. This guide provides practical advice for designing and delivering engaging and impactful virtual training programs for customs officials.

01/26/2026 Customs Knowledge
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Madagascar Revamps HR to Strengthen Tax Revenue

Madagascar Revamps HR to Strengthen Tax Revenue

The Madagascar Revenue Authority (MRA), with support from the World Customs Organization (WCO), launched an HR modernization project. This initiative aims to enhance operational efficiency, optimize tax collection, and improve employee engagement by building a competency-based HR management system. The MRA will focus on developing a highly skilled and professional tax workforce through competency models, digital empowerment, and cultural transformation. This transformation will enable the MRA to contribute more significantly to Madagascar's economic development.

01/26/2026 Customs Knowledge
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Philippines Customs Boosts IP Protection Via WCO Training

Philippines Customs Boosts IP Protection Via WCO Training

The World Customs Organization (WCO) held an online workshop for the Bureau of Customs of the Philippines, aiming to enhance its capacity to combat counterfeiting and piracy, and address intellectual property protection challenges during the pandemic. The workshop covered customs' responsibilities under the pandemic, WCO tools and instruments, and rights holders' involvement. This initiative seeks to improve the Philippines Customs' ability to protect intellectual property rights, maintain social security, and safeguard the economic order. The focus was on practical strategies and collaborative approaches to effectively combat IP violations.

01/26/2026 Customs Knowledge
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WCO Releases New Rules for Crossborder Ecommerce Shipments

WCO Releases New Rules for Crossborder Ecommerce Shipments

The World Customs Organization (WCO) has released a report addressing the challenges of customs clearance for low-value cross-border e-commerce parcels. It proposes solutions in five areas: facilitation, risk management, data exchange, anti-counterfeiting regulation, and tax collection. The aim is to improve customs clearance efficiency, maintain market order, and promote the healthy development of cross-border e-commerce. The report provides guidance for customs administrations to streamline processes, enhance security, and ensure fair revenue collection in the rapidly growing e-commerce landscape.

01/26/2026 Customs Knowledge
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Mali Customs HR System Sets Benchmark for West Africa

Mali Customs HR System Sets Benchmark for West Africa

With the support of the World Customs Organization, Mali Customs successfully implemented a competency-based human resources management system. Through broad participation and high-level support, they optimized recruitment, training, and performance management. This experience provides a valuable reference for other developing countries, emphasizing the importance of high-level commitment, broad participation, and a gradual approach. The goal is to enhance the professionalism of the customs workforce and contribute to national economic development.

01/26/2026 Customs Knowledge
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WCO Introduces Certification for Postclearance Audits in Francophone Africa

WCO Introduces Certification for Postclearance Audits in Francophone Africa

The World Customs Organization (WCO) launched a French-speaking Customs Post Clearance Audit (PCA) Technical and Operational Advisor Certification Program to develop a highly qualified team of experts and enhance PCA capabilities in French-speaking regions. The inaugural seminar was successfully held at WCO headquarters. Through rigorous selection and a combination of theoretical and practical training, this program lays the foundation for customs capacity building in the French-speaking area. The initiative aims to strengthen post-clearance controls and improve overall customs efficiency within the region.

01/26/2026 Customs Knowledge
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Mali Customs Adopts Competencybased HR Modernization

Mali Customs Adopts Competencybased HR Modernization

Mali Customs, with the support of the World Customs Organization, is committed to modernizing its HRM through GRH reform. This involves diagnosing the existing system and building a competency-based HRM system, including developing job descriptions, competency models, and position descriptions, alongside capacity building initiatives. Despite facing challenges, Mali Customs is actively pushing forward with these reforms to enhance overall effectiveness and better serve national economic development. The reform aims to improve efficiency and effectiveness in customs administration.

01/26/2026 Customs Knowledge
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