The Franchising Dilemma in the Express Delivery Industry: Impact on Service Quality and Company Survival

The Franchising Dilemma in the Express Delivery Industry: Impact on Service Quality and Company Survival

With the rapid growth of e-commerce, the express industry faces numerous challenges, particularly regarding service quality issues stemming from the franchise model. Consumers frequently experience delays, misdeliveries, and lost packages, with many express deliveries being returned due to the closure of regional outlets. While the franchise system has promoted industry development, it has also led to service disruptions as franchisees prioritize their own interests. Moving forward, the express industry needs to transition towards a self-operated model to enhance service quality and overall efficiency.

07/21/2025 Logistics
Read More
Shenzhen Foreign Trade Innovations Launches 'bay Area Train' Freight Service Revolutionizing Multi-modal Export Logistics

Shenzhen Foreign Trade Innovations Launches 'bay Area Train' Freight Service Revolutionizing Multi-modal Export Logistics

Shenzhen's 'Bay Area Number' train service has innovatively launched a new mode of iron-road combined transport, enhancing export efficiency and reducing logistics costs. This model saves transfer time, improves customs clearance efficiency, and promotes economic cooperation between Guangdong and Xinjiang, helping businesses tap into the Central Asian market.

10/21/2024 Logistics
Read More
Improved Export Standards for Agricultural Products in Zhenhai A Key Role for New Customs Service Model

Improved Export Standards for Agricultural Products in Zhenhai A Key Role for New Customs Service Model

Zhenhai's agricultural product exports have seen significant growth supported by efficient customs services. By establishing liaisons and offering one-on-one guidance, customs helped companies enhance management and ensure product quality. Additionally, timely information support has provided businesses with the means to navigate international trade regulations, boosting export performance.

07/23/2025 Logistics
Read More
618 Shopping Festival Triggers Logistics Service Transformation New Strategies Enhance Competitiveness in the Express Delivery Industry

618 Shopping Festival Triggers Logistics Service Transformation New Strategies Enhance Competitiveness in the Express Delivery Industry

The 618 shopping festival has triggered a shift in logistics services from a focus on efficiency to layered value creation. Companies enhance their competitiveness by offering personalized, scenario-based, and value-added services, promoting a fast and flexible delivery experience. In the future, logistics will pay more attention to the genuine needs of consumers, redefining the relationship between people and goods.

05/23/2025 Logistics
Read More
Amazon Sellers Seek to Optimize FBA Logistics Costs

Amazon Sellers Seek to Optimize FBA Logistics Costs

This article provides an in-depth analysis of Amazon FBA fee components, including basic service fees (storage fees, fulfillment fees), specific service fees (inbound placement service fee, returns processing fee), and optional value-added service fees. It also offers practical strategies to optimize FBA fees, helping sellers reduce logistics costs and improve profitability. The analysis aims to provide actionable insights for effectively managing and minimizing FBA related expenses within the Amazon ecosystem.

11/03/2025 Logistics Encyclopedia
Read More
Tianfei Logistics Expands Crossborder Ecommerce Services

Tianfei Logistics Expands Crossborder Ecommerce Services

This article provides an in-depth analysis of Tianfei Logistics' business model, service characteristics, strengths, and weaknesses, aiming to offer comprehensive reference information for cross-border e-commerce sellers. It covers the company's overview, core advantages, service offerings (international dedicated lines, overseas warehouses, FBA first leg, customized solutions), service timeliness, domestic pickup capabilities, and service reliability assessment. Furthermore, it looks ahead to the company's future development prospects. This analysis helps sellers evaluate Tianfei Logistics for their specific needs.

01/06/2026 Logistics
Read More
Lazada Expands Singapore Hub As Alibaba Boosts Crossborder Ecommerce

Lazada Expands Singapore Hub As Alibaba Boosts Crossborder Ecommerce

Lazada officially launched its Singapore overseas warehouse, providing local warehousing and delivery services to all merchants, enabling ultra-fast order fulfillment within 24 hours. Simultaneously, Alibaba.com has upgraded after-sales service standards for the machinery industry, clarifying service timelines and improving response speed. These initiatives aim to help cross-border e-commerce sellers reduce costs, increase efficiency, and seize market opportunities. The upgraded after-sales service focuses on clear service timeframes to improve response speeds for international buyers and sellers.

01/04/2026 Logistics
Read More
Amazon Sellers Gain Tools to Fix Ratings Listings

Amazon Sellers Gain Tools to Fix Ratings Listings

This article recounts the author's experience of successfully refreshing and merging variant ratings through multiple contacts with Amazon customer service. It highlights the varying levels of competence among Amazon customer service representatives and shares practical tips on effectively utilizing customer service resources to solve operational problems. These tips include persistence, exploring different contact channels, clearly describing the issue, and making reasonable use of available resources. The author reminds sellers to focus on improving product quality while seeking customer service assistance.

01/04/2026 Logistics Industry Insights
Read More