Gabon Enhances Customs Skills with WCO Training Program

Gabon Enhances Customs Skills with WCO Training Program

Under the WCO-WACAM project funded by the Swedish government, the Gabon Customs Administration successfully held a 'Train-the-Trainer' workshop. This significantly enhanced the capabilities of 23 participants in key areas such as customs valuation and tariffs. The project not only lays the foundation for a sustainable talent development system within Gabon Customs but also provides valuable lessons learned for other developing countries. The workshop aimed to empower participants to become effective trainers and contribute to the long-term strengthening of customs operations.

01/05/2026 Customs Knowledge
Read More
Mongolia Improves Customs Valuation with WCO Assistance

Mongolia Improves Customs Valuation with WCO Assistance

At the request of the Mongolian Customs General Administration, a World Customs Organization (WCO) expert team conducted a diagnostic review of its valuation system and provided recommendations for improvement. The aim is to assist Mongolian Customs in building a more efficient and transparent valuation system by strengthening internal cooperation, developing talent, and keeping abreast of international best practices. This will enhance revenue collection, optimize the business environment, and promote trade development in Mongolia.

01/05/2026 Customs Knowledge
Read More
Eswatini Customs Modernizes Through Skills Training

Eswatini Customs Modernizes Through Skills Training

The Eswatini Revenue Authority (SRA), in collaboration with the World Customs Organization (WCO), undertook a people development diagnostic mission to develop a competency-based customs talent development strategy, aiming to enhance customs modernization. The SRA is committed to adopting relevant management principles and implementing a plan encompassing key elements such as competency model development, job analysis, recruitment and training, and performance management. This initiative is designed to promote trade facilitation and economic development within Eswatini.

01/20/2026 Customs Knowledge
Read More
WCO Launches ACE Portal to Strengthen Global Customs Training

WCO Launches ACE Portal to Strengthen Global Customs Training

The World Customs Organization (WCO) launched the ACE Expert Portal to optimize global expert resource management and enhance capacity building efficiency. This platform empowers individual expert development, facilitates knowledge sharing, and supports member-driven development. Through centralized management and permission settings, the ACE Expert Portal helps the WCO build a talent-driven customs organization, contributing to global trade security and facilitation. It aims to streamline expert identification, deployment, and knowledge transfer, ultimately strengthening customs administrations worldwide.

01/05/2026 Customs Knowledge
Read More
Gambia Customs Modernizes with Wcos Reform Initiative

Gambia Customs Modernizes with Wcos Reform Initiative

The World Customs Organization (WCO), through the WACAM project, supports the Gambia Revenue Authority (GRA) in implementing a competency-based modern Human Resource Management (HRM) system. This project aims to enhance talent selection, development, and motivation mechanisms within Gambian Customs, thereby improving its efficiency and competitiveness, and injecting new impetus into Gambia's economic development. The project team has finalized key HRM tools and received training in communication and change management.

01/07/2026 Customs Knowledge
Read More
WCO Belgian Customs Academy Boost African Customs Training

WCO Belgian Customs Academy Boost African Customs Training

WCO, in collaboration with the Belgian Customs Academy, provides training to African customs officials to enhance their capabilities. Recently, officials visited the WCO headquarters to deepen cooperation, focusing on areas such as digital transformation. This partnership aims to strengthen customs administration in Africa and facilitate trade by building a skilled workforce and promoting modern practices. The collaboration underscores the WCO's commitment to supporting Africa's development through effective customs management and capacity building initiatives.

01/05/2026 Customs Knowledge
Read More
WCO Belgian Customs Academy Boost African Customs Training

WCO Belgian Customs Academy Boost African Customs Training

The World Customs Organization (WCO) and the Belgian Customs Academy (BCS) have deepened their collaboration to provide enhanced training for customs officials from French-speaking African countries. The training covers the WCO's latest tools and issues. This initiative aims to improve customs management capabilities in Africa, promote regional trade development, and serve as a model for global customs capacity building. The partnership underscores the commitment to strengthening customs administrations and fostering a more efficient and secure global trade environment.

01/22/2026 Customs Knowledge
Read More
Logistics Industry Faces Growing Talent Shortage

Logistics Industry Faces Growing Talent Shortage

The 31st Annual State of Logistics Report reveals a critical talent shortage in the logistics industry, despite revenue growth and declining customer satisfaction. This shortage spans both skilled and labor positions, exacerbated by technological advancements. Addressing this challenge requires improving the industry's image, strengthening talent development programs, optimizing compensation and benefits, enhancing work flexibility, and fostering stronger industry-academia partnerships. Overcoming the talent gap is crucial for ensuring the sustainable development and future success of the logistics sector.

01/18/2026 Logistics Industry Insights
Read More
Barbados Customs Enhances Efficiency with HR Management Reform

Barbados Customs Enhances Efficiency with HR Management Reform

The Barbados Customs and Excise Department (BCED) is undergoing a competency-based HRM reform in collaboration with the World Customs Organization (WCO) and the International Monetary Fund (IMF). Aiming to enhance operational efficiency, revenue collection, and stakeholder engagement, BCED is committed to modernizing its talent management practices. This involves developing a competency framework, job catalog, and exploring the establishment of an internal HRM department. By strengthening its human resources, BCED seeks to contribute more effectively to economic development.

01/22/2026 Customs Knowledge
Read More
Benin Customs Adopts Competency Model to Enhance Team Performance

Benin Customs Adopts Competency Model to Enhance Team Performance

With funding from the Swedish government, Benin Customs upgraded its talent management system by introducing a competency model-based HRM system. This system covers recruitment, training, performance management, and career development, aiming to enhance employee capabilities and organizational performance. Following a successful pilot program, the system will be rolled out nationwide, offering valuable insights for other organizations. The implementation of the competency model is expected to significantly improve the effectiveness and efficiency of Benin Customs operations.

01/22/2026 Customs Knowledge
Read More