Amazon Launches insights Tool to Analyze Customer Feedback for Sellers

Amazon Launches insights Tool to Analyze Customer Feedback for Sellers

Amazon introduces a new Insights tool, allowing sellers to directly create surveys to gather customer feedback, understand purchasing behavior, product perception, and opinions. By precisely targeting the desired audience, sellers can optimize product strategies and increase sales. The pricing model is not yet fully disclosed, but requires a minimum of 100 responses. Effectively utilizing this tool can help sellers stand out in the competitive Amazon marketplace and gain valuable insights to improve their offerings and customer satisfaction.

01/06/2026 Logistics Industry Insights
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Ebay Sellers Urged to Prioritize Timely Shipping for Customer Trust

Ebay Sellers Urged to Prioritize Timely Shipping for Customer Trust

This article focuses on the shipping process for eBay sellers, providing a detailed interpretation of key aspects such as shipping time, packaging precautions, and logistics tracking. It emphasizes the balance between speed and commitment, the importance of packaging details, and the crucial role of logistics tracking in enhancing the buyer experience. By optimizing these elements, eBay sellers can effectively improve operational efficiency, gain buyer trust, and ultimately achieve sales growth. This guide aims to help sellers navigate the complexities of eBay shipping and logistics.

01/06/2026 Logistics Encyclopedia
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2025 IATA Forum to Boost Airline Customer Service in Istanbul

2025 IATA Forum to Boost Airline Customer Service in Istanbul

IATA's PaxInsight Forum 2025 will be held in Istanbul, focusing on passenger satisfaction, brand perception, and competitive benchmarking. The forum aims to bring together airlines worldwide to collaborate, share intelligence, and enhance customer experience strategies. Both current and prospective participants are welcome to contribute to shaping the future of the PaxInsight program. This event provides a valuable opportunity to gain insights, network with industry leaders, and contribute to improving the overall travel experience for passengers globally. Join us in Istanbul to explore the latest trends and best practices in passenger experience management.

01/20/2026 Logistics Industry Insights
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Global Aviation Body IATA Harvard Partner to Boost Customer Service Leadership

Global Aviation Body IATA Harvard Partner to Boost Customer Service Leadership

This course, a collaboration between IATA and Harvard Business School, combines aviation customer service knowledge with leadership management skills. It aims to enhance participants' customer communication, cross-cultural communication, stress management, and leadership abilities, contributing to the development of exceptional airline service teams. Upon successful completion of the course and exams, participants will receive an IATA certificate of completion and a diploma in leadership and management.

01/20/2026 Airlines
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Amazon Sellers Guide to Reducing Fees Boosting Profits

Amazon Sellers Guide to Reducing Fees Boosting Profits

This article provides an in-depth analysis of Amazon seller fees, including referral fees, subscription fees, shipping costs, and FBA fees. It offers practical strategies for managing expenses and improving profitability, helping sellers achieve success on the Amazon platform. Key areas covered include understanding fee structures, identifying cost-saving opportunities, and implementing effective pricing strategies to maximize profits. Learn how to navigate the complexities of Amazon's fee system and optimize your business for long-term growth and profitability.

09/12/2022 Logistics Encyclopedia
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Amazon Sellers Boost Sales with Traffic Loop Strategies

Amazon Sellers Boost Sales with Traffic Loop Strategies

This article provides an in-depth analysis of Amazon referral traffic mechanisms and optimization strategies, covering key channels such as automatic ads, sponsored product ads, video ads, and the “Frequently bought together” section. It emphasizes how to build a traffic loop through ad bundling, circulating traffic within the seller's own product pool to increase overall sales and brand influence. Whether you are a beginner or an experienced seller, you can gain practical operational guidance from this article.

01/04/2026 Logistics Encyclopedia
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Temus Rapid Growth Raises Concerns Over Pricing and Tactics

Temus Rapid Growth Raises Concerns Over Pricing and Tactics

Temu's rapid rise to the top of the US App Store shopping charts is fueled by its low-price strategy and referral programs. Despite this success, Pinduoduo's stock price plummeted, reflecting concerns in the capital market about its sustainability. Temu faces both success and challenges. Future development requires attention to user stickiness, supply chain management, and compliance issues. Furthermore, new opportunities may arise from niche markets such as Latin America and Africa. The long-term viability of Temu's model remains to be seen.

01/04/2026 Logistics Industry Insights
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Temu Spends 7M on Super Bowl Ads for North American Growth

Temu Spends 7M on Super Bowl Ads for North American Growth

Pinduoduo's cross-border e-commerce platform, Temu, spent $7 million to advertise during the Super Bowl, rapidly penetrating the North American market with its strategies of "low prices" and referral programs. Data indicates the Super Bowl ad was highly effective, leading to a surge in Temu downloads and expansion into the Canadian market. Temu's success is attributed to its precise market positioning and marketing strategies, attracting a significant number of cross-border sellers. The platform's growth highlights the potential of aggressive marketing and competitive pricing in the international e-commerce landscape.

12/30/2025 Logistics Industry Insights
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