Amazon Program Protects Sellers from Account Suspensions

Amazon Program Protects Sellers from Account Suspensions

Amazon has launched the Account Health Assurance (AHA) program to help sellers with good account health avoid account deactivation due to minor issues. By joining the AHA program, sellers who cooperate with Amazon to resolve issues within 72 hours can prevent account suspension. The program has already been implemented in the US and Canadian marketplaces and will be expanded to more marketplaces in the future. Sellers need to meet certain criteria, including an Account Health Rating, emergency contact information, and eligibility for priority shipping, to join the program.

01/05/2026 Logistics Industry Insights
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Philippines Boosts Trade with Wcobacked AEO Program

Philippines Boosts Trade with Wcobacked AEO Program

The World Customs Organization (WCO) is assisting the Bureau of Customs (BOC) in the Philippines to enhance its Authorized Economic Operator (AEO) program. Through capacity building missions and practical exercises, the initiative aims to improve BOC officials' skills in verifying AEO security standards. This effort seeks to promote trade facilitation in the Philippines, foster a better business environment, and support its cooperation within ASEAN. Further in-depth training will be provided to refine the AEO system, injecting new momentum into the Philippines' trade development.

01/05/2026 Customs Knowledge
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Wcos Mercator Program Boosts Palestinian Trade Efficiency

Wcos Mercator Program Boosts Palestinian Trade Efficiency

The WCO commended Palestine's Mercator Program for its contributions to customs modernization and trade facilitation, supporting the implementation of the WTO Agreement. The WCO expressed its anticipation for deepened cooperation to further promote Palestine's economic development. The Mercator Program has significantly aided in streamlining customs procedures, reducing trade costs, and enhancing the overall efficiency of cross-border trade, aligning with international standards and best practices. The WCO looks forward to continued collaboration to build upon these achievements and foster sustainable economic growth.

01/05/2026 Customs Knowledge
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Bolivia Enhances Trade Efficiency Through Global Program

Bolivia Enhances Trade Efficiency Through Global Program

The Global Trade Facilitation Programme (GTFP) has been launched in Bolivia to enhance customs modernization through capacity building. Funded by the Swiss State Secretariat for Economic Affairs (SECO) and implemented by the World Customs Organization (WCO), the project covers areas such as risk management, advance rulings, and organizational development. A tripartite Memorandum of Understanding ensures the project's smooth implementation. This initiative aims to help Bolivia better comply with international trade agreements and promote economic development.

01/05/2026 Customs Knowledge
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Amazons Program Helps Sellers Resolve Policy Violations

Amazons Program Helps Sellers Resolve Policy Violations

Amazon introduces the Account Health Assurance (AHA) program to help sellers with high Account Health Ratings address potential policy violations and avoid account deactivation. Sellers must respond to Amazon's contact within 72 hours and actively cooperate, while maintaining an Account Health Rating above 250. This program isn't a 'get-out-of-jail-free card'; compliant operation remains crucial. It provides an extra layer of support for sellers demonstrating good standing and actively working to maintain a healthy account.

01/16/2026 Logistics Industry Insights
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Amazon Extends SAFET Program to European Sellers

Amazon Extends SAFET Program to European Sellers

Amazon's CSBA (Customer Service by Amazon) service in Europe now includes SAFE-T claim functionality, providing self-fulfillment sellers with a dispute refund appeal channel, effectively protecting their rights. CSBA is suitable for sellers with high order volumes and significant customer service workload, potentially reducing customer support pressure. However, sellers should comprehensively evaluate order volume, inquiry volume, and profit margins to determine its suitability and ensure it's a cost-effective solution.

01/16/2026 Logistics
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Latin American Tax Program Enhances Leadership Compliance

Latin American Tax Program Enhances Leadership Compliance

The advanced course on Tax and Customs Administration successfully held its third and fourth editions in Guatemala, providing strategic skills and tools to senior tax and customs officials from Central and South America. Jointly launched by the IMF, the Spanish Institute for Fiscal Studies, and the WCO, the course aims to enhance tax and customs administration and facilitate trade in the region. The upcoming fifth edition will continue to focus on modern management skills and leadership development.

01/16/2026 Customs Knowledge
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Caribbean Airlines Boosts Talent with Development Program

Caribbean Airlines Boosts Talent with Development Program

Caribbean Airlines, in collaboration with IATA, implemented a talent development strategy to enhance employee capabilities and optimize operational efficiency for sustainable growth. Through programs like Aviation Management and Revenue Management diplomas, the company improved employees' strategic decision-making, revenue management, and innovation skills. This resulted in significant improvements in customer satisfaction and employee engagement. The case demonstrates that talent development is crucial for business success and should be closely aligned with corporate strategy, continuously evaluated, and improved.

01/20/2026 Airlines
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Global AEO Program Enhances Secure Efficient Trade

Global AEO Program Enhances Secure Efficient Trade

This paper provides an in-depth analysis of the World Customs Organization's (WCO) SAFE Framework of Standards, focusing on the concept, objectives, and significance of the Authorized Economic Operator (AEO) program. It outlines the global development of AEO programs, emphasizing the importance of customs compliance programs and Mutual Recognition Arrangements/Agreements (MRAs). The paper also explores future trends in AEO programs. The aim is to offer readers a comprehensive understanding of the AEO initiative and its implications for international trade security and customs compliance.

01/19/2026 Customs Knowledge
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Aeromexico Opens Aviation Training Program in Mexico

Aeromexico Opens Aviation Training Program in Mexico

Aeroméxico Formación is a leading training institution under Aeromexico, offering commercial pilot training, aviation management/flight attendant associate degrees, and aircraft maintenance technician programs. Located in Mexico City with convenient access and comprehensive facilities, it collaborates with CAE to provide international-standard training. Accommodation recommendations include hotels near the airport. Students can explore Mexico City's cultural attractions during their free time. Aeroméxico Formación helps students achieve their aviation dreams.

01/20/2026 Airlines
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