Eastern Airlines Introduces New Baggage Policy

Eastern Airlines Introduces New Baggage Policy

Starting from January 10, 2023, China Eastern Airlines implemented new free checked baggage standards for flights to Europe, Australia, and Japan. Economy class passengers can check in two pieces of luggage, each weighing up to 23 kg; business class and premium economy passengers can check in pieces weighing 32 kg each; first-class passengers can check in three pieces. Additionally, members enjoy extra baggage privileges. The new standards aim to enhance service experience and cater to the diverse needs of passengers.

01/11/2023 Airlines
Read More
UPS Streamlines Shipping Address Accuracy Policy

UPS Streamlines Shipping Address Accuracy Policy

UPS will implement a new policy starting July 9, 2025, prohibiting address changes after shipment. Ensuring accurate delivery becomes crucial. It is essential to confirm the correct address with the recipient to avoid unnecessary delays and losses.

09/16/2025 Logistics
Read More
Amazon Returns Policy Guide for Shoppers

Amazon Returns Policy Guide for Shoppers

This article provides a detailed interpretation of Amazon and Amazon Prime's return policies, covering standard, international, and global return processes. It offers comprehensive operational guidelines and precautions for different product types, seller types, and return reasons. The aim is to help consumers complete returns more efficiently and safely, protecting their rights and interests. It explains the nuances of Amazon's return system, empowering shoppers to navigate the process with confidence and understand their entitlements when returning items, both domestically and internationally.

12/30/2025 Logistics Encyclopedia
Read More
Amazon Suspends Sellers for Policy Violations

Amazon Suspends Sellers for Policy Violations

Amazon is strictly scrutinizing seller messaging and listing content for prohibited words, with violations potentially leading to account suspension and limited appeal options. Sellers must adhere to platform guidelines and avoid using sensitive terms. Compliant operations are crucial. This article provides a detailed list of prohibited words and corresponding strategies to help sellers mitigate risks and ensure successful peak season sales. It emphasizes the importance of understanding and avoiding these terms to maintain a healthy Amazon business.

01/06/2026 Logistics Industry Insights
Read More
Coupangs Refund Policy Seller Protection Guidelines

Coupangs Refund Policy Seller Protection Guidelines

Coupang's 'Money-back Guarantee' policy aims to enhance customer experience but presents challenges for sellers. This document details the policy, analyzes strategies for automatic and manual recovery, answers frequently asked questions, and advises sellers to monitor the Wing dashboard, promptly request assistance, retain evidence, verify settlement information, and communicate proactively to protect their rights. By doing so, sellers can collaborate with Coupang to build an efficient and convenient e-commerce ecosystem. Focusing on these aspects helps sellers navigate the policy effectively.

01/07/2026 Logistics
Read More
Lazada Malaysia Cuts Seller Fees to Boost Marketplace Growth

Lazada Malaysia Cuts Seller Fees to Boost Marketplace Growth

Lazada Malaysia will adjust commission rates and launch an all-inclusive plan starting August 1, 2025. Commission fees for LazMall sellers using overseas warehouses will significantly decrease, while commission fees for non-LazMall sellers using direct shipping will slightly decrease. Sellers should pay attention to the adjusted contribution ratio for coin discounts. Overall, this adjustment is beneficial for most sellers and will help reduce operating costs. This change aims to improve competitiveness for cross-border merchants on the Malaysian platform.

11/03/2025 Logistics
Read More
Amazons Noreturn Refund Policy Sparks Seller Concerns

Amazons Noreturn Refund Policy Sparks Seller Concerns

Amazon introduces new rules for managing negative reviews, allowing brand owners to contact buyers who left negative reviews and offer "refund without return." This aims to enhance brand loyalty but carries the risk of abuse. Sellers need to actively monitor reviews, develop communication strategies, utilize refunds reasonably, and fundamentally improve product quality and service levels. This new policy encourages proactive engagement and emphasizes the importance of addressing customer concerns to mitigate the impact of negative feedback.

01/04/2026 Logistics Industry Insights
Read More
Amazon Sellers Face Suspensions Amid Policy Shifts

Amazon Sellers Face Suspensions Amid Policy Shifts

Amazon's tightened policies and increased demands on FBA shipment timeliness pose threats to account security. Sellers need to standardize operations, optimize logistics, diversify their business, and seek legal aid to mitigate risks and enhance competitiveness. Facing future policy adjustments, sellers should be mentally prepared and proactively respond to changes. Focusing on compliance and efficiency is crucial for navigating the evolving Amazon landscape and maintaining a secure and profitable business.

01/04/2026 Logistics Industry Insights
Read More
Amazons Holiday Return Policy Cuts Seller Margins

Amazons Holiday Return Policy Cuts Seller Margins

Amazon's extended holiday return window puts FBA sellers under pressure from increased return rates and potential profit loss. Sellers bear the burden of shipping fees, commission deductions, and even product disposal costs. To mitigate these challenges, FBA sellers should focus on improving product quality, enhancing customer service, and proactively communicating with Amazon to advocate for more reasonable return policies and support.

12/30/2025 Logistics Industry Insights
Read More
Amazons Storage Policy Changes Strain Seller Profits

Amazons Storage Policy Changes Strain Seller Profits

New Amazon storage policies may introduce storage capacity bidding and monthly IPI score assessments, demanding higher cost control and operational efficiency from sellers. Sellers need to refine operations, diversify strategies, flexibly adjust replenishment plans, and stay informed about official updates to navigate the policy changes. Clearing inventory and optimizing product structure are crucial tasks during the current off-season. This requires a more sophisticated approach to inventory management and a proactive response to Amazon's evolving requirements.

01/06/2026 Logistics Industry Insights
Read More