Coupang Sellers Seek Compensation for Lost Daigou Returns

Coupang Sellers Seek Compensation for Lost Daigou Returns

This article details the application process for compensation for returns of goods purchased through Coupang's purchasing agent service. For refunds less than 100,000 KRW and cases where the item is not returned, sellers can apply for compensation within 14 business days after the return is accepted via a designated URL. When applying, correctly select the submission type and pay attention to the supported courier companies for automatic collection. Mastering these tips can effectively minimize losses and increase the success rate of your application.

12/29/2025 Logistics
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Mongolia Enhances Customs Audits with Wcobacked System

Mongolia Enhances Customs Audits with Wcobacked System

The World Customs Organization (WCO) is assisting Mongolian Customs in building an effective Post Clearance Audit (PCA) system to enhance regulatory efficiency, increase revenue collection, and promote trade facilitation. Through diagnostic missions and workshops, the WCO is tailoring solutions for Mongolian Customs, emphasizing internal process optimization, multi-agency cooperation, and voluntary compliance by businesses. This initiative aims to modernize Mongolian Customs and improve its overall performance in line with international standards, ultimately contributing to a more efficient and transparent trade environment.

01/05/2026 Customs Knowledge
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Global Customs Experts Address Ecommerce Valuation Hurdles

Global Customs Experts Address Ecommerce Valuation Hurdles

The World Customs Organization's inaugural E-commerce and Customs Valuation Symposium addressed the challenges of valuing cross-border e-commerce goods. Representatives from international organizations, customs administrations, and businesses discussed data acquisition, valuation methodologies, compliance costs, and fraud risks. The symposium emphasized international cooperation, technological innovation, and process simplification to foster a fair, transparent, and efficient cross-border e-commerce environment. The aim is to promote global trade development by addressing valuation complexities and ensuring accurate revenue collection while facilitating legitimate trade flows.

01/05/2026 Customs Knowledge
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Ukraine Boosts Customs Expertise with HS System Lab Partnerships

Ukraine Boosts Customs Expertise with HS System Lab Partnerships

The World Customs Organization held a national workshop in Ukraine on the HS Nomenclature and the role of Customs Laboratories. The workshop aimed to enhance Ukraine's customs commodity classification capabilities, emphasizing the importance of Customs Laboratories in this process. It also fostered international cooperation and exchange, injecting new impetus into the modernization of Ukrainian customs. The event highlighted the crucial role of accurate classification in trade facilitation and revenue collection, underscoring the need for well-equipped and skilled Customs Laboratories.

01/05/2026 Customs Knowledge
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Maritime Container Flooding Liability and Damage Claims Guide

Maritime Container Flooding Liability and Damage Claims Guide

Seawater ingress into shipping containers is a common issue in international trade. This document provides a comprehensive solution, including immediate emergency response measures (evidence collection, contacting relevant parties, cargo disposal), clear liability determination (carrier, cargo owner, insurance company), and a detailed claims guide (document preparation, claims process, negotiation and recourse). It also emphasizes the importance of prevention to help traders minimize losses. This guide aims to equip businesses with the knowledge and tools necessary to navigate seawater damage incidents effectively and efficiently.

01/15/2026 Logistics Encyclopedia
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Telegram Automation Boosts Global Trade Efficiency

Telegram Automation Boosts Global Trade Efficiency

This article delves into how Telegram mass messaging systems can build a sustainable overseas lead generation loop. It focuses on three key aspects: matrix-style account operation, precise data collection and filtering, and personalized private messaging. By integrating account management, data acquisition, and user outreach into a clear and replicable process, this approach empowers foreign trade enterprises to achieve long-term growth. It provides a comprehensive solution for leveraging Telegram to build and nurture private domain traffic for effective overseas marketing campaigns.

01/23/2026 Logistics Industry Insights
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Efficient And Safe Cargo Loading And Unloading Management Process Key To Enhancing The Core Competitiveness Of Logistics Enterprises

Efficient And Safe Cargo Loading And Unloading Management Process Key To Enhancing The Core Competitiveness Of Logistics Enterprises

This article delves into the management processes and operational standards of cargo loading and unloading, emphasizing the importance of enhancing efficiency and safety within logistics companies. It specifies the requirements and safety measures for loading and unloading, clarifying how to achieve efficient and standardized cargo management, aiding companies in standing out in a competitive landscape.

07/23/2025 Logistics
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US Trucking Industry Braces for HOS Rule Changes Under Review

US Trucking Industry Braces for HOS Rule Changes Under Review

Hours of Service (HOS) reform for the trucking industry may be delayed by 18 months due to Democratic review. The new regulations aim to improve efficiency, but the industry has concerns and may face litigation. The review process will likely scrutinize the potential economic and safety impacts of the proposed changes. Industry stakeholders are closely monitoring the situation, anticipating potential adjustments to the original reform plan. The delay could allow for further data collection and analysis, potentially leading to a more refined and effective final rule.

01/21/2026 Logistics
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Chaiyi Erps AI Boosts Ecommerce Efficiency in Southeast Asia

Chaiyi Erps AI Boosts Ecommerce Efficiency in Southeast Asia

Qianyi ERP introduces AI-powered intelligent product management to help Chinese sellers efficiently tap into the Southeast Asian e-commerce market. This feature simplifies product listing, reduces operational costs, and improves efficiency through one-click collection, intelligent category matching, multi-language localization, and closed-loop management. AI-powered customer service provides 24/7 real-time support, helping sellers improve pre-sales conversion rates. This comprehensive solution streamlines the entire product management process for cross-border e-commerce, allowing sellers to focus on growth and maximizing their potential in the Southeast Asian market.

01/15/2026 Logistics Industry Insights
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US Customs Shifts Refunds to Electronic ACH Payments

US Customs Shifts Refunds to Electronic ACH Payments

U.S. Customs announced the full digitalization of duty refunds, effective February 6th. Companies must ensure ACH electronic payment setup or designate a customs broker for collection; otherwise, direct refunds will be unavailable. This move is likely related to the Supreme Court's expected ruling on tariffs under the International Emergency Economic Powers Act. Businesses are advised to prepare promptly to navigate future trade changes. This digitalization aims to streamline the refund process and improve efficiency for both Customs and importers. Early preparation is crucial to avoid disruptions and ensure timely receipt of refunds.

01/26/2026 Customs Knowledge
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