Gambia Revenue Authority Leads HR Modernization in West Africa

Gambia Revenue Authority Leads HR Modernization in West Africa

The World Customs Organization (WCO), through the West Africa Customs Administration Modernization (WACAM) project, is supporting the Gambia Revenue Authority (GRA) in implementing a competency-based human resource management model. A WCO expert team reviewed GRA's HR management tools and provided recommendations for improvement and an implementation plan. GRA is expected to become a benchmark in human resource management in the West and Central African region, offering valuable lessons for other countries. This initiative aims to enhance efficiency and effectiveness within the GRA through strategic human resource development.

01/07/2026 Customs Knowledge
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Gambia Customs Modernizes with Wcos Reform Initiative

Gambia Customs Modernizes with Wcos Reform Initiative

The World Customs Organization (WCO), through the WACAM project, supports the Gambia Revenue Authority (GRA) in implementing a competency-based modern Human Resource Management (HRM) system. This project aims to enhance talent selection, development, and motivation mechanisms within Gambian Customs, thereby improving its efficiency and competitiveness, and injecting new impetus into Gambia's economic development. The project team has finalized key HRM tools and received training in communication and change management.

01/07/2026 Customs Knowledge
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WCO Enhances Georgias Tax Valuation for Modern Administration

WCO Enhances Georgias Tax Valuation for Modern Administration

The World Customs Organization (WCO) conducted a valuation workshop for the Georgian Revenue Service (GRS) to enhance the expertise of customs officials in areas such as royalties, risk analysis, advance rulings, and transfer pricing. By focusing on challenges and sharing the 'WCO Guide to Customs Valuation and Transfer Pricing,' the workshop strengthened cooperation between customs and tax authorities. This initiative supports the modernization of tax administration in Georgia and helps maintain international trade order.

01/07/2026 Customs Knowledge
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Wcokorea Program Boosts Global Customs Trade Efficiency

Wcokorea Program Boosts Global Customs Trade Efficiency

The 4th WCO-Korea Customs & Business Administration Advanced Training Program successfully concluded at Seoul National University, with customs officials from 10 developing countries participating. The program aimed to provide a theoretical framework for international trade and business management, helping participants address customs challenges. Through a combination of theory and practice, the program enhanced participants' capabilities. The WCO also provided support for customs reform and modernization. All parties will continue to collaborate and contribute to the development of global customs affairs.

01/07/2026 Customs Knowledge
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Gambia Revenue Authority Adopts New Project Management System

Gambia Revenue Authority Adopts New Project Management System

The Gambia Revenue Authority, with WCO support, developed a project management methodology to improve project efficiency, standardize processes, reduce risks, and optimize resource allocation. This initiative aims to enhance the Authority's ability to effectively manage and deliver projects related to tax reform and revenue collection. By implementing a structured approach, the GRA seeks to improve accountability, transparency, and ultimately, its overall performance in achieving its strategic objectives. The project management framework will also facilitate better coordination and communication among different departments and stakeholders.

01/07/2026 Customs Knowledge
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Kenya Customs Adopts Wcobacked Blended Learning for Training

Kenya Customs Adopts Wcobacked Blended Learning for Training

The World Customs Organization (WCO), through the WCO-ESA Project II, supports the Kenya Regional Training Centre (RTC) in adopting a blended learning approach to enhance the professional skills of customs officers. This involves integrating online and offline resources. The project includes establishing a national e-learning platform, training trainers, and piloting customs review courses. Blended learning is emerging as a new trend in customs training, contributing to global trade facilitation. This initiative aims to modernize training methods and improve the effectiveness of customs procedures.

01/07/2026 Customs Knowledge
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Serbian Customs Adopts Wcos Competencybased HR Model

Serbian Customs Adopts Wcos Competencybased HR Model

The World Customs Organization (WCO) conducted a Competency-Based Human Resource Management (CBHRM) workshop for the Serbian government, aiming to enhance human resource management and promote customs modernization within Serbian Customs. The workshop covered strategic HRM, HRM systems, the CBHRM framework, and project management. This initiative supports Serbian Customs in building a talent-driven organization.

01/05/2026 Customs Knowledge
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Cambodia Boosts Customs Valuation Skills with WCO Japan Aid

Cambodia Boosts Customs Valuation Skills with WCO Japan Aid

The World Customs Organization (WCO) supported a customs valuation workshop in Cambodia to enhance the valuation capabilities of officers from the General Department of Customs and Excise of Cambodia (GDCE). The workshop covered the WTO Valuation Agreement, key technical issues, and valuation control measures, sharing case studies and experiences. Through this workshop, Cambodian Customs is expected to improve revenue collection, promote trade facilitation, and inject new vitality into the national economic development. The focus was on practical application and knowledge transfer to improve valuation accuracy and efficiency.

01/05/2026 Customs Knowledge
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WCO Boosts Trade Security with Training for Francophone Nations

WCO Boosts Trade Security with Training for Francophone Nations

The World Customs Organization (WCO) Strategic Trade Control Enforcement (STCE) project held a 'Train the Trainer' workshop for French-speaking countries. The aim was to enhance customs enforcement capabilities in strategic goods trade control and prevent the illicit cross-border movement of weapons of mass destruction and related items. Participants acquired core knowledge of strategic trade controls, enforcement skills, and training techniques, laying the foundation for a multilingual team of experts. This initiative strengthens global efforts to combat proliferation and secure international trade supply chains.

01/05/2026 Customs Knowledge
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WCO Enhances Customs Risk Management in Americas Caribbean

WCO Enhances Customs Risk Management in Americas Caribbean

With funding from the Japan Customs Cooperation Fund, the World Customs Organization (WCO) held a pre-accreditation workshop on risk management for technical advisors in the Americas and Caribbean region in Guatemala. The workshop aimed to expand the WCO's pool of experts and enhance the risk management capabilities of member customs administrations. Participants' technical knowledge, skills, and teamwork abilities were assessed during the seminar, laying the foundation for regional customs modernization efforts.

01/05/2026 Customs Knowledge
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