Amazon Sellers Use VOC Data to Cut Returns Boost Sales

Amazon Sellers Use VOC Data to Cut Returns Boost Sales

This paper explores how Amazon sellers can leverage the "Voice of the Customer" (VOC) to enhance customer satisfaction and reduce return rates. By analyzing customer feedback, sellers can optimize their products and improve their services, ultimately driving growth. The study examines the practical application of VOC tools within the Amazon marketplace, highlighting strategies for identifying key areas for improvement and implementing effective solutions based on customer insights. The goal is to provide actionable recommendations for sellers seeking to build stronger customer relationships and achieve sustainable business success.

01/04/2026 Logistics Industry Insights
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Amazon Sellers Face Buy Box Losses Key Causes and Fixes

Amazon Sellers Face Buy Box Losses Key Causes and Fixes

Losing the Amazon Buy Box is a common issue for sellers. This article delves into five major reasons: unauthorized sellers, excessive price increases, out-of-stock situations, numerous negative reviews, and frequent Listing modifications. Corresponding strategies are provided to help sellers maintain their sales position and avoid losses caused by Buy Box loss. The analysis aims to equip sellers with the knowledge to proactively address these challenges and secure their presence on Amazon's competitive marketplace.

01/04/2026 Logistics Encyclopedia
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Amazon Revamps FBA Storage Rules With Paid Capacity IPI Changes

Amazon Revamps FBA Storage Rules With Paid Capacity IPI Changes

Amazon may introduce a paid storage capacity policy, reforming restock limits and storage volume. The IPI score assessment frequency will increase, with storage limits updated monthly. Sellers need to optimize inventory management, improve their IPI score, and utilize the Storage Limit Manager flexibly. Diversifying storage options is also a viable strategy to cope with these changes. This includes exploring alternative warehousing solutions to mitigate potential restrictions and ensure smooth operations within the Amazon ecosystem.

01/04/2026 Logistics
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Amazon Warns Sellers of Account Risks Ahead of Peak Season

Amazon Warns Sellers of Account Risks Ahead of Peak Season

Ahead of the Amazon peak season, a "clean-up" action reminds sellers to prioritize compliant operations. Recent exposure of incentivized review groups has drawn platform attention, highlighting compliance as the mainstream. Sellers should deeply understand platform policies, avoid false advertising, build genuine customer relationships, and strengthen risk control to ensure the legitimate rights and interests of their stores. Avoiding violations is crucial to prevent account damage due to non-compliant practices.

01/04/2026 Logistics Industry Insights
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Amazon Stock Dives on Weak Q3 Earnings Bleak Holiday Outlook

Amazon Stock Dives on Weak Q3 Earnings Bleak Holiday Outlook

Amazon's Q3 earnings missed expectations, and Q4 forecasts were significantly lowered, triggering a stock price plunge. A strong dollar led to exchange rate losses, exacerbating performance pressure. The industry as a whole holds a pessimistic attitude towards peak season sales. Cross-border e-commerce sellers need to pay attention to exchange rate fluctuations, flexibly adjust strategies, and cope with market challenges. The results highlight the impact of macroeconomic factors and the need for adaptability in the current global e-commerce landscape.

01/04/2026 Logistics Industry Insights
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Black Shark Tech Cuts Jobs Delays Pay Amid Amazon Growth

Black Shark Tech Cuts Jobs Delays Pay Amid Amazon Growth

Black Shark Technology, a once-successful 3C seller on Amazon, is facing a significant layoff crisis, leading to employee demands for unpaid wages. Promised compensation has not been disbursed as scheduled, sparking strong dissatisfaction. Issues such as strained cash flow and asset transfer have surfaced, making the path to employee rights protection a long and arduous one. This event raises industry-wide reflections on risk control amidst rapid expansion.

01/04/2026 Logistics Industry Insights
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Amazon Sellers Shift From Automated to Manual Bidding for Growth

Amazon Sellers Shift From Automated to Manual Bidding for Growth

Amazon sellers often struggle with unstable sales rankings from automatic campaigns. This paper proposes a strategy to transition ad spend towards precise manual targeting, improving conversion rates and optimizing inventory management. Proactive communication to resolve shipping issues is also crucial. By carefully shifting the budget and focusing on targeted ads, sellers can achieve steady sales and ranking growth. Continuous learning and practical application are highlighted as essential for success in Amazon selling.

01/04/2026 Logistics Industry Insights
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Amazon Sellers Urged to Fix Listing Titles for Higher Traffic

Amazon Sellers Urged to Fix Listing Titles for Higher Traffic

This article delves into common issues in Amazon Listing title optimization, such as the misuse of punctuation, singular/plural keyword selection, and difficulties in keyword choice, providing corresponding solutions. It emphasizes that title optimization should balance buyer readability and search engine algorithms. Selecting relevant, high-search-volume keywords and strategically placing them is crucial to improve product visibility and traffic. The article offers practical advice for optimizing titles to attract more potential customers and increase sales on the Amazon platform.

01/04/2026 Customs Knowledge
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Amazon Sellers Face Sales Risks Due to High Return Rates

Amazon Sellers Face Sales Risks Due to High Return Rates

Amazon's introduction of the 'High Return Rate' label directly impacts product conversion rates. Sellers need to understand the criteria for this label and consider using the 'Signature Confirmation' service. More importantly, improving product quality and optimizing customer service are crucial to fundamentally reduce return rates and avoid a sharp drop in orders. Addressing the root causes of returns is key to mitigating the negative impact of the 'High Return Rate' label on product visibility and sales performance on Amazon.

01/04/2026 Logistics Industry Insights
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Amazon FBA Guide Covers Compliance Cost Efficiency for Full Loads

Amazon FBA Guide Covers Compliance Cost Efficiency for Full Loads

This article provides an in-depth analysis of the Amazon FBA full container load (FCL) inbound process, emphasizing compliance and efficiency improvements. It compares floor loading and pallet loading, details seller platform operations, cargo securing, unloading methods, and appointment scheduling. The analysis reveals potential risks and extra costs, and also discusses future trends in intelligent and refined operations. This guide aims to help sellers complete FCL inbound efficiently, compliantly, and at a low cost.

01/04/2026 Logistics Encyclopedia
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