In today's globalized trade environment, international logistics serves as a vital link connecting markets worldwide. However, lengthy supply chains and complex customs procedures make shipment tracking a significant challenge. This guide provides comprehensive methods to monitor your international shipments effectively.
1. Carrier Website Tracking: Direct and Reliable
The most accurate tracking method is through the official website of your logistics provider. Major international carriers offer online tracking services where you can check real-time status by entering your tracking number.
Applicable when: You know the specific carrier (e.g., DHL, FedEx, UPS).
International Express (Documents/Small Packages)
- DHL: 10-11 digit tracking number
- FedEx: 12 digit tracking number
- UPS: 18 character alphanumeric code
- EMS: 13 digit number ending with country code
Ocean Freight (Bulk Goods/Containers)
Tracking requires either the Bill of Lading (B/L) number or container number. Major shipping lines like Maersk, COSCO, and MSC provide online tracking through their websites.
Air Freight (Time-Sensitive Goods)
Use the Air Waybill (AWB) number, typically 10 digits with the first three representing the airline code. Tracking can be done through airline websites or freight forwarder platforms.
2. Third-Party Tracking Platforms: Comprehensive Coverage
When the carrier is unknown or shipments involve multiple transfers, third-party aggregators provide unified tracking across multiple carriers.
Popular platforms include:
- 17Track (most widely used global tracker)
- TrackingMore (supports batch queries)
- AfterShip (e-commerce focused)
3. Contact Your Freight Forwarder: Detailed Information
For shipments arranged through logistics providers, direct contact often yields the most comprehensive tracking data, including booking confirmation, loading updates, and customs clearance progress.
4. Mobile Applications: Real-Time Notifications
Most carriers and third-party platforms offer mobile apps with push notification features for status updates like "arrived at destination country" or "out for delivery."
5. Email/SMS Alerts: Passive Monitoring
Providing contact information during shipment registration enables automated notifications at key transit points without active tracking.
6. Customs Clearance Tracking: Addressing Delays
Customs holds are common in international shipping. Check clearance status through:
- Carrier tracking systems (often indicate "customs hold")
- Destination country customs websites
- Your customs broker (for detailed document status)
Key Considerations for Effective Tracking
- Verify tracking number format accuracy
- Allow 1-2 days for status updates during transfers
- Use browser translation tools for foreign language carrier sites
Tracking Method Selection Guide
- Express parcels: Carrier website or 17Track
- Ocean/air freight: Forwarder or carrier website
- Passive updates: Email/SMS notifications
- Customs issues: Carrier support or customs broker