Imagine your cross-border e-commerce orders piling up while overseas warehouses remain empty, customer complaints flooding in, and profits being eroded by shipping delays. For online sellers and international trade businesses, choosing a reliable logistics partner is crucial for maintaining profitability.
Robin's Global: Comprehensive Supply Chain Solutions
Positioned as a "global supply chain solutions leader," Robin's Global offers end-to-end services for international trade, helping businesses optimize logistics costs and operational efficiency. Their core services include:
- Ocean Freight: Full container (FCL) and less-than-container (LCL) services covering major global ports, with particular strength in Asia-U.S. routes.
- Air Freight: Partnerships with multiple airlines for both standard and sensitive cargo, ensuring stable transit times.
- International Express: Integrated door-to-door services through major carriers like DHL, UPS, and FedEx, ideal for lightweight parcels.
- Amazon FBA Services: Ocean and air freight solutions delivering directly to Amazon fulfillment centers.
- Value-Added Services: Including customs clearance, supply chain financing, and non-vessel operating carrier services.
Assessing Reliability: Certifications and Performance
Robin's Global holds ISO 9001:2015 and IATA certifications, along with being a government-recognized non-truck operating carrier in China. The company has developed a reputation among e-commerce sellers for stable transit times and strong customs clearance capabilities.
Notable case studies include completing U.S. FBA shipments within seven days (including customs clearance) and achieving 95% customer satisfaction for European deliveries completed within 12 business days.
Service Offerings and Transit Times
Ocean Freight
Asia to U.S. West Coast: 14-18 business days
Asia to Europe: 25-30 business days
Air Freight
U.S./Europe: 5-7 business days
Southeast Asia: 3-5 business days
Middle East: 6-8 business days
International Express
Global delivery within 3-7 business days for lightweight parcels
Amazon FBA Services
Ocean: 20-25 days Asia to U.S. West Coast
Air: 5-7 days Asia to Europe
Service Coverage and Operational Details
Robin's Global operates across major Chinese cities including Guangzhou, Shanghai, Beijing, and Wuhan, with overseas pickup available in key locations like Los Angeles, Frankfurt, and Singapore.
The company maintains standard international shipping requirements:
- Ocean: Max 30kg per item, longest side ≤120cm
- Air: Max 70kg per item, longest side ≤150cm
- Express: Same as air freight dimensions
- FBA: Must comply with Amazon's specific requirements
Pricing Structure
Robin's Global employs a weight-volume-additional fee model:
- Ocean: From $1,700 per 20GP container or $800 per cubic meter for LCL
- Air: Approximately $6.50/kg Asia-Europe with volumetric weight calculations
- Express: Starting at $4.50 for 100g via DHL
- FBA: Similar to standard ocean/air rates including clearance services
Competitive Advantages
The company distinguishes itself through proprietary logistics management systems, partnerships with over 76,000 transportation providers, and pricing that reportedly undercuts industry averages by 10% on key routes, backed by delay compensation guarantees.
Selection Guidance
Businesses should consider:
- Lightweight items: Express services from $4.50/shipment
- Heavy/bulk cargo: FCL ocean shipping for potential 30% cost savings
- FBA sellers: Integrated ocean/air solutions from $1,100 including customs
Conclusion
For cross-border e-commerce operations, Robin's Global presents a potentially viable logistics option with its technological infrastructure and cost-competitive offerings. However, businesses should carefully evaluate their specific product characteristics and market requirements when making final logistics decisions.