
For businesses and individuals shipping goods across South America, efficient cargo tracking is essential. Sky Airline, Chile's second-largest carrier, has emerged as a key logistics player in the region. This guide provides a comprehensive overview of Sky Airline's cargo services, tracking procedures, and operational network.
Sky Airline: A Growing Logistics Hub
Founded in 2001 and headquartered in Santiago, Sky Airline has expanded its operations to become a vital connector in South American logistics. With a fleet of 35 aircraft serving 40 destinations across 18 countries, its cargo division, Sky Cargo, offers extensive coverage throughout the Americas and beyond.
Route Network and Service Coverage
Sky Airline operates a hub system centered around three primary airports:
- Santiago (SCL) - Primary hub
- Lima (LIM) - Secondary hub
- São Paulo (GRU) - Brazilian gateway
The airline connects these hubs with major cities across South America, including Buenos Aires (EZE), as well as international destinations such as Miami (MIA), New York (JFK), and Madrid (MAD). A typical shipment from Santiago to Miami via Lima takes approximately 3-5 days.
Cargo Tracking: Step-by-Step Process
1. Accessing the Tracking System
Users can track shipments through:
- The official website's cargo tracking section
- Third-party platforms like 17TRACK or TrackTrace
2. Air Waybill Number Format
Sky Airline uses a standardized 11-digit AWB number format:
Incorrect: SA12345678 (missing prefix)
3. Understanding Status Updates
The tracking system provides real-time updates, including:
- Booked : Cargo received and logged
- In Transit : Cargo en route
- In Transit - Transfer : At connecting hub
- Delivered : Arrived at destination
Data refreshes every 30 minutes, with records maintained for 90 days post-delivery.
Common Tracking Issues and Solutions
When tracking information isn't available:
- Verify the AWB number format
- Allow 1-2 hours for system updates after departure or transfer
- Check for scheduled maintenance periods
Transit Times and Influencing Factors
Typical delivery windows:
- Within South America : 1-2 days
- South America to North America : 3-5 days
- Intercontinental routes : 5-7 days
Factors affecting delivery times include weather patterns (particularly over the Andes), flight schedules, and customs processing, which can take 24-48 hours depending on the destination country.
Special Cargo Services
Sky Cargo accommodates various specialized shipments:
- Perishables : Requires 48-hour advance notice with temperature control
- Live animals : Must comply with IATA Live Animals Regulations
- Dangerous goods : Limited to certain categories with proper certification
Asia-Pacific Connections
Through partnerships with logistics providers, Sky Airline extends its reach to Asian markets via:
- Cooperation with Chinese freight forwarders in Shanghai, Guangzhou, and Hong Kong
- Connections through Singapore (SIN) and Tokyo (HND) hubs
As Chile continues to develop its regional logistics infrastructure, Sky Airline's cargo services are positioned to play an increasingly important role in connecting South America with global markets. Understanding its tracking systems and operational procedures enables shippers to better manage their supply chains across the region.