With the rapid development of e-commerce, many sellers are choosing Amazon FBA (Fulfillment by Amazon) as their logistics solution. However, label management, efficient shipping, and compliance requirements often confuse sellers during the FBA process. This article provides detailed answers to 20 common FBA label questions to help you successfully manage inventory and sales.
1. What to Do If You Forget to Attach Outer Box Labels?
When shipping to Amazon warehouses, forgetting to attach outer box labels will prevent inventory from being accepted. In this case, immediately contact your freight forwarder to ask if they can stop the shipment to add labels. If the goods have already arrived at the destination, you'll need to request a local warehouse to attach labels. While your account typically won't be affected, the shipment will experience delays.
2. How to Handle Inventory When an Account Is Restricted?
If an account is restricted while FBA inventory remains, we recommend against directly relabeling products for use with another account. Amazon's relabeling service carries risks of triggering account association. The best approach is to move inventory to a third-party warehouse, create new labels, and then ship back to FBA.
3. Can the Shipment Origin Be Omitted From FBA Outer Box Labels?
The shipment origin must appear on labels and cannot be changed after creating the shipment. Always verify information accuracy when creating shipments.
4. Handling Customer Complaints About Wrong Labels
For customer complaints about incorrect labels, you can process a direct refund—the product will be returned to Amazon's warehouse. Explain the return process to customers, consider raising prices for future products, and promptly restock or run promotions.
5. Recommended Printing Equipment and Labels
Both laser printers and professional label printers work well. Choose either pre-gridded label paper or sheets requiring manual cutting. Label printers can save significant time and effort.
6. Questions About Using FNSKU Barcodes
Using FNSKU barcodes is correct. If Amazon's system can't scan a product, the issue may lie with the barcode or scanner. Verify your printer and paper are functioning properly. If problems persist, consider replacing equipment.
7. Will Wrong Outer Box Labels Cause Account Association?
For incorrect outer box labels, quickly contact your freight forwarder to relabel. If already in Amazon's system, the products might be treated as different items, creating association risks.
8. ASIN Search Issues
New products might not show updated ASINs in main site searches. Ensure you select the correct FBA labels in backend settings—FBA labels should display FNSKUs to guarantee proper inventory display.
9. Can Product Names and "NEW" Markings Be Removed?
While keeping just the barcode and FNSKU is possible, other information helps identify products. We recommend maintaining complete label content to avoid warehouse acceptance issues.
10. Abnormal Messages When Printing FBA Labels
If receiving UPC-related prompts, check your settings. After brand registration, you can update listing key attributes and choose not to fill in UPCs.
11. Labeling Inner Boxes Within Larger Containers
Each inner box needs individual product labels, while outer boxes require shipping labels—this ensures Amazon can quickly identify items during scanning.
12. Issues With Using EAN Barcodes
We recommend FNSKU barcodes—Amazon's unique product identifiers. Print these directly to ensure validity.
13. Emergency Handling for Unlabeled Shipments
If shipped products lack labels, immediately contact customer service to confirm the situation. If labeling isn't possible, consider returning shipments for labeling to avoid future problems.
14. Choosing Barcode Types
For FBA shipments, select "Amazon barcode" for detailed management. Manufacturer barcodes may lead to mixed storage, creating unnecessary risks.
15. Handling Heavy Item Labels
Boxes exceeding 50 pounds require "Team Lift" labels. Keep regular product boxes under 23kg to avoid shipping issues.
16. Restoring Accidentally Deleted Listings
For FBA listing problems, updating with original SKUs and UPCs can restore listings. Amazon doesn't relabel marked products—you'll need third-party warehouse relabeling.
17. Recreating SKUs and Label Questions
New FBA plans for the same SKU don't change barcodes—unused labels remain valid.
18. When Outer Box Dimensions Don't Match Reality
Minor discrepancies between system-set and actual dimensions usually don't require relabeling.
19. Ensuring Accurate Labeling
Maintain accuracy by recording FNSKUs with detailed product names. Print labels sequentially or mark independent SKUs on labels for verification.
20. FNSKU and Product Correspondence
Amazon's backend shows FNSKU-product relationships. Check relevant options when managing FBA inventory for easy verification.
We hope these answers and suggestions help Amazon sellers better manage FBA labels, successfully complete product shipments and sales, and stand out in the vast e-commerce marketplace.
