Jamaica Customs Overhauls Leadership with Modernization Strategy
The World Customs Organization (WCO) conducted a leadership development workshop for 19 senior executives from the Jamaica Customs Agency. The program focused on self-awareness and change management, aiming to reshape the organizational culture. By fostering a people-centered, high-performance environment, the initiative seeks to drive organizational transformation and accelerate the strategic implementation of the Mercator Programme within Jamaica Customs.








