New IATA Course Aims to Boost Airline Customer Service

New IATA Course Aims to Boost Airline Customer Service

The International Air Transport Association (IATA) offers the 'Airline Customer Service' course to enhance the service skills of frontline customer service staff, addressing industry changes driven by the internet and social media. The course covers communication skills, cross-cultural awareness, and stress management. Through online self-study and examinations, participants can earn an IATA certificate, ultimately improving the customer service level of airlines. This program equips professionals with the necessary tools to excel in today's dynamic aviation landscape and provide exceptional customer experiences.

01/08/2026 Airlines
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Amazon Unveils Pricing Ad and Review Tactics for Product Success

Amazon Unveils Pricing Ad and Review Tactics for Product Success

This article delves into four key factors for successful Amazon new product launches: product differentiation, pricing strategy, advertising tactics, and new product reviews. Addressing the challenge of acquiring reviews for small and medium-sized sellers, it proposes leveraging the European or Canadian Vine program to accelerate review accumulation and then synchronizing them to the US marketplace. The article emphasizes that product quality is fundamental and that combining it with precise strategies can significantly increase the success rate of new product promotions.

12/29/2025 Logistics Encyclopedia
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Ebay Updates Policies for Crossborder Ecommerce Sellers

Ebay Updates Policies for Crossborder Ecommerce Sellers

This article provides an in-depth interpretation of eBay's latest operating policies, covering key adjustments such as the Time Away feature, Money Back Guarantee, advertising, backend functionalities, return and refund processes, privacy protection, and the Managed Delivery program. It aims to help eBay sellers comprehensively understand platform rules, optimize operational strategies, enhance competitiveness, and tap into the cross-border e-commerce market. This knowledge empowers sellers to navigate the platform effectively and maximize their potential for success in the global marketplace.

12/30/2025 Customs Knowledge
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Amazon Sellers Face Challenges With Stranded FBA Inventory

Amazon Sellers Face Challenges With Stranded FBA Inventory

This article analyzes the issue of stranded inventory in Amazon FBA, covering its causes, diagnosis, and solutions. It provides practical strategies to help sellers efficiently manage their inventory and improve profitability. Understanding the reasons behind stranded inventory, such as listing errors or policy violations, is crucial. The article offers actionable steps to identify and resolve these issues, including relisting, creating removal orders, or contacting Seller Support. Effective inventory management is essential for minimizing losses and maximizing sales within the FBA program.

12/30/2025 Logistics Encyclopedia
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Amazon Sellers Adopt DDP to Simplify FBA Customs Clearance

Amazon Sellers Adopt DDP to Simplify FBA Customs Clearance

This article addresses the challenges of Amazon FBA shipment clearance by detailing the 'DDP (Delivered Duty Paid)' model. It provides a standardized operational process covering preliminary preparation, transportation method selection, customs clearance document preparation, tariff payment, and solutions to common problems. This helps sellers efficiently and compliantly complete FBA shipment transportation, reducing transportation risks. The guide aims to streamline the process and ensure a smoother experience for sellers utilizing the FBA program, particularly focusing on navigating the complexities of customs and duties.

01/07/2026 Logistics Encyclopedia
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Global Aviation Adopts Iatas Ienva for Sustainability Push

Global Aviation Adopts Iatas Ienva for Sustainability Push

The IATA Environmental Assessment (IEnvA) program provides a standardized framework for sustainable development practices in the aviation industry. It aims to help organizations improve environmental performance, reduce operating costs, enhance brand reputation, and meet increasingly stringent environmental regulations. Through IEnvA certification, companies can build internal and external trust, continuously improve their environmental impact, and ultimately achieve sustainable development in the aviation sector. The certification fosters a culture of environmental responsibility and encourages the adoption of best practices across the industry.

01/07/2026 Logistics Industry Insights
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New IATA Guide Cuts Airline Costs Via Maintenance Optimization

New IATA Guide Cuts Airline Costs Via Maintenance Optimization

The IATA's 'Aircraft Maintenance Optimization Guidelines' provide airlines with a comprehensive roadmap for tailoring maintenance programs based on the latest industry best practices and standards. This helps optimize maintenance processes, reduce operational costs, improve aircraft availability, and achieve sustainable development. The guidelines cover three core areas: maintenance program optimization, aircraft health monitoring and reliability programs, and competency-based maintenance training. By implementing these guidelines, airlines can enhance efficiency and ensure compliance while minimizing expenses and maximizing the lifespan of their aircraft.

01/07/2026 Logistics Industry Insights
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Shopee Scams Expose Lowprice Traps for Buyers

Shopee Scams Expose Lowprice Traps for Buyers

This article exposes the 3980 RMB low-price trap prevalent in Shopee e-commerce training, analyzing the exploitative tactics used by unscrupulous organizations. It provides methods for identifying unethical institutions. The article emphasizes that success in cross-border e-commerce requires professional knowledge and continuous learning. Choosing reputable institutions is a wise decision, and rational investment is crucial to avoid being scammed. Be wary of overly cheap training promising unrealistic results. Investigate thoroughly before committing to any e-commerce training program.

01/07/2026 Logistics Industry Insights
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Amazon Raises FBA Fees for Canadian Sellers US Next

Amazon Raises FBA Fees for Canadian Sellers US Next

Significant FBA fee increases in Amazon Canada are raising concerns among US sellers about potential future cost hikes. This article analyzes the specifics of the Canadian FBA fee increases and the impact of rising NARF program costs. It offers strategies for US sellers to mitigate these challenges, including cost optimization, diversification of logistics channels, and refined inventory management. The aim is to help sellers navigate market changes and ensure sustainable business growth in the face of evolving FBA costs and operational complexities.

01/07/2026 Logistics
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Singapore Australia Boost Trade with AEO Mutual Recognition

Singapore Australia Boost Trade with AEO Mutual Recognition

Singapore and Australia have signed an AEO Mutual Recognition Arrangement (MRA) to mutually recognize their AEO program certification standards. This aims to provide certified companies with faster and more convenient customs clearance, reduce trade costs, and improve operational efficiency. This agreement signifies the deepening strategic partnership between the two countries, solidifying Singapore's position as a regional trade hub and creating more development opportunities for businesses. The MRA is expected to streamline trade processes and foster stronger economic ties between Singapore and Australia.

01/07/2026 Customs Knowledge
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