Coupangs Refund Policy Seller Protection Guidelines

Coupangs Refund Policy Seller Protection Guidelines

Coupang's 'Money-back Guarantee' policy aims to enhance customer experience but presents challenges for sellers. This document details the policy, analyzes strategies for automatic and manual recovery, answers frequently asked questions, and advises sellers to monitor the Wing dashboard, promptly request assistance, retain evidence, verify settlement information, and communicate proactively to protect their rights. By doing so, sellers can collaborate with Coupang to build an efficient and convenient e-commerce ecosystem. Focusing on these aspects helps sellers navigate the policy effectively.

01/07/2026 Logistics
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Amazon Suspends Sellers for Policy Violations

Amazon Suspends Sellers for Policy Violations

Amazon is strictly scrutinizing seller messaging and listing content for prohibited words, with violations potentially leading to account suspension and limited appeal options. Sellers must adhere to platform guidelines and avoid using sensitive terms. Compliant operations are crucial. This article provides a detailed list of prohibited words and corresponding strategies to help sellers mitigate risks and ensure successful peak season sales. It emphasizes the importance of understanding and avoiding these terms to maintain a healthy Amazon business.

01/06/2026 Logistics Industry Insights
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Urumqi Air Cargo Surges 1392 in Q1 2025

Urumqi Air Cargo Surges 1392 in Q1 2025

In Q1 2025, Urumqi's international cargo flight volume surged by 139.2%, boosted by the Belt and Road Initiative, visa policy optimization, and customs facilitation. Airport expansion and route development enhanced infrastructure capacity. Foreign trade development and cross-border e-commerce fueled market demand. Urumqi's unique geographical advantage also played a crucial role. These factors collectively contribute to Urumqi's emergence as a new international air cargo hub.

11/03/2025 Logistics
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Ebay Sellers Boost Profits with Free Shipping Strategies

Ebay Sellers Boost Profits with Free Shipping Strategies

This article details how to set up free shipping on the eBay platform and explores pricing strategies under a free shipping policy. By carefully calculating costs, analyzing competition, and employing hidden pricing techniques, sellers can increase sales while maintaining profit margins. The article also analyzes the advantages and risks of free shipping strategies, providing a reference for sellers to develop appropriate operational strategies. It covers cost accounting, competitive analysis, and pricing techniques to help sellers maximize benefits from offering free shipping while mitigating potential risks.

01/06/2026 Logistics Encyclopedia
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Zhengzhou Launches Direct Flights to Malaysia

Zhengzhou Launches Direct Flights to Malaysia

Direct flights from Zhengzhou to Malaysia are becoming increasingly popular, with several airlines offering regular direct services. The flight takes approximately 6-7 hours to reach Kuala Lumpur. Chinese citizens can enjoy a 30-day visa-free stay in Malaysia for tourism purposes. This route provides a convenient gateway to Southeast Asia for travelers from the Central Plains region of China.

01/19/2026 Logistics Encyclopedia
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Free Templates Streamline Monthend Accounting

Free Templates Streamline Monthend Accounting

This paper introduces a set of financial report templates with pre-set formulas, covering various types of income and expenditure accounting. It aims to address the issue of low efficiency in month-end financial accounting. The solution can automatically calculate, summarize data, and generate visual charts, improving the accuracy of financial decision-making. However, it is for learning and communication purposes only and commercial use is prohibited.

01/23/2026 International Settlement
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Amazons Noreturn Refund Policy Sparks Seller Concerns

Amazons Noreturn Refund Policy Sparks Seller Concerns

Amazon introduces new rules for managing negative reviews, allowing brand owners to contact buyers who left negative reviews and offer "refund without return." This aims to enhance brand loyalty but carries the risk of abuse. Sellers need to actively monitor reviews, develop communication strategies, utilize refunds reasonably, and fundamentally improve product quality and service levels. This new policy encourages proactive engagement and emphasizes the importance of addressing customer concerns to mitigate the impact of negative feedback.

01/04/2026 Logistics Industry Insights
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Amazon Sellers Face Suspensions Amid Policy Shifts

Amazon Sellers Face Suspensions Amid Policy Shifts

Amazon's tightened policies and increased demands on FBA shipment timeliness pose threats to account security. Sellers need to standardize operations, optimize logistics, diversify their business, and seek legal aid to mitigate risks and enhance competitiveness. Facing future policy adjustments, sellers should be mentally prepared and proactively respond to changes. Focusing on compliance and efficiency is crucial for navigating the evolving Amazon landscape and maintaining a secure and profitable business.

01/04/2026 Logistics Industry Insights
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Trumps Potential Return Sparks Climate Policy Uncertainty

Trumps Potential Return Sparks Climate Policy Uncertainty

Trump's potential return to the White House and subsequent re-withdrawal from the Paris Agreement has raised concerns in the business and environmental communities. Despite the challenges to international cooperation, corporate focus on climate change and efforts towards supply chain sustainability persist. The future trajectory remains uncertain, highlighting the tension between political shifts and ongoing corporate initiatives to address climate change risks and promote environmentally responsible practices within their supply chains. The commitment of businesses to sustainability will be crucial in navigating this complex landscape.

01/08/2026 Logistics Industry Insights
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Amazons Holiday Return Policy Cuts Seller Margins

Amazons Holiday Return Policy Cuts Seller Margins

Amazon's extended holiday return window puts FBA sellers under pressure from increased return rates and potential profit loss. Sellers bear the burden of shipping fees, commission deductions, and even product disposal costs. To mitigate these challenges, FBA sellers should focus on improving product quality, enhancing customer service, and proactively communicating with Amazon to advocate for more reasonable return policies and support.

12/30/2025 Logistics Industry Insights
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