Livestreamer Cathy Heung Struggles As Viewership Declines

Livestreamer Cathy Heung Struggles As Viewership Declines

He Xiangtai's live streaming e-commerce faced quality concerns, triggering a consumer trust crisis and exposing the drawbacks of the low-price "hook product" model. This incident serves as a warning to the live streaming e-commerce industry that traffic is not a panacea, and product quality and after-sales service are the key to winning consumer trust. Cross-border e-commerce sellers should learn from this, focusing on product quality upgrades and establishing a comprehensive after-sales system to remain competitive.

01/06/2026 Logistics Industry Insights
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Brands Adapt Strategies to Engage Gen Z in Social Commerce

Brands Adapt Strategies to Engage Gen Z in Social Commerce

Gen Z is becoming the driving force behind social commerce, but trust is a key challenge for brands. To succeed, brands should prioritize building strong official websites, carefully select influencer partners, focus on content marketing, protect user privacy, and improve product quality. Furthermore, community building and co-creation with users are crucial to rebuild trust and win over Gen Z consumers in the social commerce landscape. This holistic approach is essential for establishing long-term relationships and brand loyalty among this influential demographic.

01/16/2026 Logistics Industry Insights
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Middle Easts Stationery Market Resists Ecommerce Shift

Middle Easts Stationery Market Resists Ecommerce Shift

Despite increasing e-commerce penetration, online purchasing of stationery remains low in the Middle East. Consumers prefer the convenience and trust of offline shopping, with local brands dominating the market. Art supplies perform well online, and students of different grades have varying preferences for purchasing channels. E-commerce platforms need to strengthen cooperation with local brands, offer personalized services, optimize logistics, and explore differentiated competition to succeed. Focusing on building trust and understanding local consumer behaviors is crucial for online stationery retailers in the Middle East.

01/04/2026 Logistics Industry Insights
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Xpeng and Nios Influencer Marketing Boosts European EV Sales

Xpeng and Nios Influencer Marketing Boosts European EV Sales

Xpeng and NIO successfully entered the European market by collaborating with local influencers, leveraging authentic content and user perspectives. Xpeng gained trust in France through partnerships with 100 BORNES, while NIO enhanced its international visibility and technological image with K1CarTV and Battle Point. This case highlights that precise audience targeting, high-quality content, long-term partnerships, and data-driven strategies are crucial for successful brand globalization. These collaborations built trust and credibility, proving influencer marketing's effectiveness in navigating new markets and connecting with European consumers.

01/15/2026 Logistics Industry Insights
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Retailers Adapt Supply Chains for Changing Consumer Demands

Retailers Adapt Supply Chains for Changing Consumer Demands

Shifting consumer values are driving the rise of the 'Reconstructed Consumer,' requiring businesses to focus on health, safety, convenience, product origin, and trust. Supply chains face challenges and need to embrace decentralized networks for greater transparency. CSCOs should prioritize consumer experience, continuously invest, reshape business operations, build organizations, and improve business models. Ensuring supply chain transparency, resilience, and sustainability is crucial to winning in the market. This involves adapting to evolving consumer demands and building trust through ethical and responsible sourcing and production practices.

01/21/2026 Logistics Industry Insights
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