2025 IATA Forum to Boost Airline Customer Service in Istanbul

2025 IATA Forum to Boost Airline Customer Service in Istanbul

IATA's PaxInsight Forum 2025 will be held in Istanbul, focusing on passenger satisfaction, brand perception, and competitive benchmarking. The forum aims to bring together airlines worldwide to collaborate, share intelligence, and enhance customer experience strategies. Both current and prospective participants are welcome to contribute to shaping the future of the PaxInsight program. This event provides a valuable opportunity to gain insights, network with industry leaders, and contribute to improving the overall travel experience for passengers globally. Join us in Istanbul to explore the latest trends and best practices in passenger experience management.

01/20/2026 Logistics Industry Insights
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US Service Sector Growth Cools in May Amid Employment Concerns

US Service Sector Growth Cools in May Amid Employment Concerns

The US Services PMI for May indicates a slowdown in growth, though the sector remains in expansion. Key concerns include a contraction in employment indicators and an accumulation of inventories. Experts suggest an uncertain economic outlook, but the resilience of the service sector provides support. Attention should be paid to inflation, the labor market, and adjustments in business inventories. The slowing growth coupled with inventory issues suggests potential headwinds for the broader economy despite the sector's continued expansion.

01/20/2026 Logistics Industry Insights
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US Service Sector Growth Slows but Stays Strong in June

US Service Sector Growth Slows but Stays Strong in June

The US Services PMI decreased from 64 in May to 60.1 in June. While the growth rate slowed, it remained above the 50 threshold, indicating the service sector has been expanding for 13 consecutive months. Supply chain bottlenecks, labor shortages, and inflationary pressures may have contributed to the slowdown. The service sector remains a key driver of US economic growth. Continued monitoring of PMI trends is necessary to assess the sector's performance and its impact on the overall economy.

01/19/2026 Logistics Industry Insights
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Amazons Supply Chain Service Marks First Year Aiding Global Sellers

Amazons Supply Chain Service Marks First Year Aiding Global Sellers

Amazon's comprehensive "Supply Chain" service is now fully available, offering sellers an end-to-end automated logistics solution to facilitate product delivery from production to global consumers. Addressing the trade challenges of 2025, data-driven insights and inland transportation capabilities are crucial. This service integrates with Amazon FBA, providing a unified management platform. It enhances sellers' ability to respond effectively to market changes by streamlining the entire supply chain process and offering greater control and visibility.

01/20/2026 Logistics
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UPS Overhauls Next Day Air Service to Boost Logistics Efficiency

UPS Overhauls Next Day Air Service to Boost Logistics Efficiency

UPS has reintroduced its next-day delivery morning service, promising delivery by 10:30 AM, aiming to enhance business operational efficiency and competitive advantage. This service is particularly crucial for manufacturing companies and medical institutions, optimizing supply chains and improving customer satisfaction. However, businesses need to evaluate cost-effectiveness, optimize their supply chains, and collaborate closely with UPS to fully leverage the opportunities presented by this service.

01/15/2026 Logistics
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Global Firms Adopt Service Order Tools to Simplify Crossborder Trade

Global Firms Adopt Service Order Tools to Simplify Crossborder Trade

This article provides a detailed introduction to the service order management function in the back-end system for cross-border e-commerce merchants. It covers how to view order statuses, query order details, and perform various order operations such as contacting buyers, confirming/rejecting delivery, approving/rejecting extensions, and approving/rejecting refunds. The aim is to help merchants efficiently manage service orders, improve customer satisfaction, and ultimately drive business growth.

01/22/2026 Customs Knowledge
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Amazon Ends FBA Prep and Label Services in Service Overhaul

Amazon Ends FBA Prep and Label Services in Service Overhaul

Amazon FBA's announcement to discontinue pre-processing and labeling services marks a significant shift in cross-border e-commerce operations. Sellers need to enhance their overseas localization capabilities, optimize supply chains, connect with reliable overseas warehouses, and adjust product selection strategies. Proactively addressing these new regulations is crucial to maintaining a competitive edge in the dynamic market. This change compels sellers to take more control over their inventory preparation and logistics, potentially leading to increased efficiency and cost savings with proper planning and execution.

01/23/2026 Logistics
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Nvidias Alpamayo to Power Mercedesbenz Autonomous Driving This Quarter

Nvidias Alpamayo to Power Mercedesbenz Autonomous Driving This Quarter

NVIDIA unveiled Alpamayo, an autonomous driving AI platform, at CES. This platform empowers automakers to independently train models to handle complex road conditions. The first vehicle featuring this technology, developed in collaboration with Mercedes-Benz, is slated to launch in the US in the first quarter of this year, followed by releases in Europe and Asia. This development signifies an accelerated adoption of autonomous driving technology.

01/19/2026 Logistics Industry Insights
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Shenyang-manzhouli Euro-asia Railway Express: An Efficient Logistics Channel Promoting China-europe Trade

Shenyang-manzhouli Euro-asia Railway Express: An Efficient Logistics Channel Promoting China-europe Trade

Since its inaugural run on October 30, the Shenman China-Europe Railway Express has established an efficient customs clearance model through collaboration with inspection and quarantine, customs, and railway departments, enhancing cargo circulation efficiency. The train operates weekly, delivering goods such as LCD televisions and automotive parts within a transit time of 15 to 18 days, facilitating smooth China-Europe trade and providing more development opportunities for businesses.

07/21/2025 Logistics
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Western Land-sea New Corridor's Sea-rail Combined Transport Trains Reach New Heights Over 2000 Trains Operated

Western Land-sea New Corridor's Sea-rail Combined Transport Trains Reach New Heights Over 2000 Trains Operated

In 2024, the number of maritime and railway intermodal trains operating on the New Western Land-Sea Corridor exceeded 2,000, a year-on-year increase of 16.8%, supporting regional economic development. Guangxi Beibu Gulf International Port Group actively promotes the marine economy, leading to a significant increase in train transport demand. The goal is to operate 10,000 trains throughout the year, laying the foundation for facilitating a dual circulation market.

03/18/2024 Logistics
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