Botswana Overhauls Tax Agency for Improved Efficiency

Botswana Overhauls Tax Agency for Improved Efficiency

The Botswana Unified Revenue Service (BURS), in collaboration with the WCO, implemented a competency-based human resource management program. This initiative aimed to enhance organizational performance, improve employee engagement, and strengthen border management. The program focused on identifying and developing the necessary skills and knowledge for BURS staff to effectively carry out their duties, ultimately contributing to a more efficient and effective tax administration system in Botswana. The partnership with WCO provided valuable expertise and support in the design and implementation of the competency model.

01/05/2026 Customs Knowledge
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Malawi Revenue Authority Adopts Competencybased HR System

Malawi Revenue Authority Adopts Competencybased HR System

With the support of the WCO and Sida-WCO TFCM Programme, the Malawi Revenue Authority (MRA) is actively building a competency-based human resource management system (CBHRM) to enhance organizational effectiveness. This initiative aims to improve talent selection, customize training programs, implement objective performance evaluations, and optimize career development. MRA's experience provides valuable lessons for other developing countries' tax administrations. The CBHRM framework helps MRA to strategically manage its workforce, ensuring it possesses the necessary skills and knowledge to effectively administer taxes and contribute to national development.

01/05/2026 Customs Knowledge
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DR Congo Monkeypox Outbreak Triggers Global Health Response

DR Congo Monkeypox Outbreak Triggers Global Health Response

The WHO has declared the monkeypox outbreak in the Democratic Republic of Congo a Public Health Emergency of International Concern (PHEIC) due to a novel strain and cross-border spread. Recommendations include strengthened surveillance and vaccination efforts. International cooperation is crucial to address the challenges posed by this evolving situation. This declaration highlights the need for a coordinated global response to contain the outbreak and mitigate its potential impact on public health worldwide. Further research and resource allocation are also essential.

01/05/2026 Customs Knowledge
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Risk Management Essentials CRMS Model and Key Strategies

Risk Management Essentials CRMS Model and Key Strategies

This paper delves into the golden rules of risk management, learning curves, and the CRMS® model. It emphasizes the significance of non-subjective standards, dynamic risk profiling, system encryption, and automated processes in risk assessment. Furthermore, it elucidates technology-driven and demand-pull innovation models, along with the application of econometrics within the CRMS® model. The aim is to provide readers with a comprehensive and practical knowledge framework for risk management, highlighting key principles and methodologies for effective risk mitigation and strategic decision-making.

01/05/2026 Customs Knowledge
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Ebay Guide Steps to Start Your First Online Store

Ebay Guide Steps to Start Your First Online Store

This article provides a detailed guide on setting up a basic eBay store, covering store tier levels, registration process, operational advice, and common pitfalls to avoid. It aims to help new sellers quickly get started on eBay and embark on their cross-border e-commerce journey. The guide offers practical tips and essential information for beginners looking to establish a presence on the eBay platform and navigate the initial challenges of selling internationally.

01/06/2026 Customs Knowledge
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Amazon Food Sellers Face Challenges As Market Grows

Amazon Food Sellers Face Challenges As Market Grows

The Amazon food category appears attractive but hides potential risks. New sellers should be aware of differences between US and Chinese food standards, strict certification requirements, shelf-life limitations, and intense market competition. Before entering, it is crucial to thoroughly understand the market, possess relevant qualifications, and make careful decisions to avoid unnecessary losses. Thorough market research and compliance adherence are key to success in this challenging category.

01/06/2026 Customs Knowledge
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Amazon Sellers Guide to Trademark Reinstatement

Amazon Sellers Guide to Trademark Reinstatement

This article provides a comprehensive appeal guide for Amazon sellers facing trademark removal and unsuccessful appeals. It analyzes common reasons for trademark removal and details how to effectively appeal via email, including email composition, material preparation, and follow-up considerations. Furthermore, it introduces alternative appeal channels, aiming to help sellers regain their brand and overcome difficulties. The guide focuses on providing actionable steps and insights to navigate the complex process of trademark reinstatement on Amazon.

01/06/2026 Customs Knowledge
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Google Search Console Guide Aims to Improve Website Rankings

Google Search Console Guide Aims to Improve Website Rankings

Google Search Console is an essential tool for SEO. This article guides you through registration, verification, and the application of its core features. It helps you monitor website performance, optimize rankings, and troubleshoot issues. Learn how to leverage Search Console to gain valuable insights into your website's visibility and health in Google Search results, ultimately improving your SEO strategy and driving organic traffic.

01/06/2026 Customs Knowledge
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Ecommerce Sellers Gain Edge with US Design Patent Guide

Ecommerce Sellers Gain Edge with US Design Patent Guide

This article provides a concise guide for cross-border e-commerce sellers on conducting US design patent searches. It focuses on how to utilize the United States Patent and Trademark Office (USPTO) website for quick and effective patent searches. The article demonstrates specific operational steps with examples, aiming to help sellers reduce infringement risks and protect their own rights. It offers practical advice on navigating the USPTO database and understanding key search terms to identify potential design patent conflicts before launching products in the US market.

01/06/2026 Customs Knowledge
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France Invalidates 1000 VAT Numbers Disrupts Crossborder Sellers

France Invalidates 1000 VAT Numbers Disrupts Crossborder Sellers

A widespread invalidation of French VAT numbers is creating a compliance crisis for cross-border sellers. This article delves into the reasons behind the issue, provides methods for verifying VAT numbers, and offers advice on selecting a VAT service provider. It aims to help sellers mitigate risks and ensure stable operations in the French market by navigating the complexities of VAT compliance and avoiding potential penalties associated with invalid VAT numbers and non-compliance.

01/06/2026 Customs Knowledge
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