Sierra Leone Enhances Tax Collection with HR Modernization

Sierra Leone Enhances Tax Collection with HR Modernization

The National Revenue Authority (NRA) of Sierra Leone, in collaboration with the World Customs Organization (WCO), has launched a modernization project of its human resources system. This initiative aims to build a competency-based HRM system to improve recruitment, performance management, training, compensation, and employee relations. The goal is to inject talent and drive into the nation's economic development by strengthening the NRA's human capital. This comprehensive reform seeks to ensure a skilled and motivated workforce capable of effectively managing the country's revenue collection and contributing to sustainable economic growth.

01/26/2026 Customs Knowledge
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Dutch Customs Boosts Global Trade Via WCO Exchange Program

Dutch Customs Boosts Global Trade Via WCO Exchange Program

The Netherlands Customs Administration hosted experts from Cameroon and Sierra Leone to share expertise on rules of origin and commodity classification. This initiative aimed to enhance the capabilities of the visiting customs officials in these crucial areas. By sharing best practices and providing practical training, the Netherlands Customs Administration fostered international cooperation and contributed to trade facilitation. This collaboration also served to enhance the Netherlands Customs Administration's reputation as a leader in customs expertise and international partnership.

01/26/2026 Customs Knowledge
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Latin American Officials Boost Tax Customs Expertise in Training

Latin American Officials Boost Tax Customs Expertise in Training

The Advanced Course on Tax and Customs Administration for Latin America and the Caribbean, co-organized by institutions like the IMF, successfully concluded. It aimed to enhance the management capabilities of senior officials in the region to address challenges in the complex international trade environment. The curriculum covered strategic management, risk management, performance management, and international cooperation. With the fifth edition of the course soon to launch, it will further contribute to sustainable development by equipping officials with the necessary skills and knowledge to navigate the evolving global landscape and promote efficient tax and customs practices.

01/26/2026 Customs Knowledge
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Burkina Faso Improves Customs Valuation with WCO Support

Burkina Faso Improves Customs Valuation with WCO Support

The Burkina Faso General Directorate of Customs (DGD) sought technical assistance from the World Customs Organization (WCO) to rebuild its autonomous customs valuation capacity. The WCO assisted by conducting a diagnostic assessment of the DGD's existing system and providing recommendations for improvement. This support helped the DGD establish an efficient, transparent, and compliant customs valuation system, enhancing its autonomous regulatory capabilities and promoting national economic development. The assistance focused on strengthening internal expertise and processes related to valuation.

01/26/2026 Customs Knowledge
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Zimbabwe Customs Boosts Textile Inspection After WCO Training

Zimbabwe Customs Boosts Textile Inspection After WCO Training

The World Customs Organization (WCO) conducted a textile classification training in Zimbabwe to enhance the professional skills of the country's customs officers. The training aims to safeguard revenue, maintain fair trade, and protect intellectual property. Combining theory and practice, the program utilizes methods such as microscopy and burn testing to help Zimbabwean customs develop keen observational skills. This initiative contributes to the country's economic development by improving customs' ability to accurately classify textiles and prevent illicit trade.

01/26/2026 Customs Knowledge
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Gambia Revenue Authority Boosts Project Management for Modernization

Gambia Revenue Authority Boosts Project Management for Modernization

The Gambia Revenue Authority, with support from the WCO-Sweden Cooperation Programme (OMD-MADAO), has successfully developed a project management methodology to improve the efficiency of reform and modernization projects. This methodology covers all phases of the project lifecycle and is expected to be officially approved and fully implemented in September. It aims to establish an efficient and standardized project management system within the Gambia Revenue Authority and serve as a model for other developing countries. The initiative will enhance the GRA's ability to effectively manage and execute strategic projects.

01/26/2026 Customs Knowledge
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WCO Korea Partner to Enhance Global Customs Platform Clikc

WCO Korea Partner to Enhance Global Customs Platform Clikc

The World Customs Organization (WCO) and the Korea Customs Service (KCS) signed an agreement where KCS will provide funding for the WCO's CLiKC! e-learning platform. This funding will support platform upgrades and enhanced functionalities. The upgraded CLiKC! platform will feature updated course content, optimized technology, and expanded multilingual support. The goal is to enhance the professional skills and knowledge of customs officials worldwide, benefiting supply chains and promoting trade facilitation and compliance. This initiative aims to foster greater efficiency and effectiveness within customs administrations globally.

01/26/2026 Customs Knowledge
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Burkina Faso Customs Boosts Project Management for Modernization

Burkina Faso Customs Boosts Project Management for Modernization

With the support of the World Customs Organization, Burkina Faso Customs successfully held a senior management training program on project management, enhancing its capacity in managing customs reform projects. This training is part of the MADAO project, aimed at modernizing African customs. Through interactive teaching and case studies, participants acquired key project management skills, ensuring the implementation of customs strategic plans. This initiative provides valuable experience for customs administrations in other developing countries.

01/26/2026 Customs Knowledge
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Brands Leverage Product Storytelling to Drive Emotional Engagement

Brands Leverage Product Storytelling to Drive Emotional Engagement

Product stories bridge the emotional gap between brands and consumers. They encompass concept stories, origin stories, and usage stories, effectively conveying brand values and showcasing product uniqueness. Effective product storytelling requires understanding the audience, ensuring authenticity, incorporating emotional elements, focusing on detailed descriptions, and utilizing multiple channels for dissemination. By implementing these strategies, brands can leverage product stories to drive growth and foster stronger customer relationships by making the product more relatable and memorable.

01/26/2026 Logistics Encyclopedia
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Crossborder Ecommerce Adapts to Currency Volatility

Crossborder Ecommerce Adapts to Currency Volatility

This article analyzes the impact of USD exchange rate fluctuations on cross-border e-commerce. While a rising exchange rate can increase profits, it may also lead to decreased orders and intensified competition. The importance of order volume is emphasized, and strategies such as diversification and refined operations are proposed. Sellers are advised to focus on product quality and brand building, and to implement robust risk management to address the challenges posed by exchange rate volatility. Ultimately, proactive adaptation and strategic planning are crucial for navigating the complexities of currency fluctuations in the global e-commerce landscape.

01/06/2026 Exchange Rate Query
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