Global Aviation Body IATA Harvard Partner to Boost Customer Service Leadership

Global Aviation Body IATA Harvard Partner to Boost Customer Service Leadership

This course, a collaboration between IATA and Harvard Business School, combines aviation customer service knowledge with leadership management skills. It aims to enhance participants' customer communication, cross-cultural communication, stress management, and leadership abilities, contributing to the development of exceptional airline service teams. Upon successful completion of the course and exams, participants will receive an IATA certificate of completion and a diploma in leadership and management.

01/20/2026 Airlines
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Xian Workshop Aims to Ease Public Speaking Anxiety

Xian Workshop Aims to Ease Public Speaking Anxiety

This Xi'an public speaking workshop aims to help professionals overcome expression challenges and enhance communication skills. The course focuses on issues such as unclear logic and stage fright. Through practical exercises, participants will learn to build a clear expression framework, boost confidence, and master effective communication techniques. Ultimately, it aims to enhance personal charisma and professional competitiveness. Limited spots available, advance booking is required.

01/15/2026 Customs Knowledge
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New IATA Training Enhances Winter Aircraft Deicing Safety

New IATA Training Enhances Winter Aircraft Deicing Safety

IATA has launched a new aircraft de-icing training program to enhance winter flight safety and efficiency. The course covers standards, management, cost considerations, and environmental aspects of de-icing operations. It is designed for aviation professionals involved in ground handling, maintenance, and flight operations, aiming to improve their knowledge and skills in ensuring safe and efficient de-icing procedures during winter weather conditions.

01/20/2026 Logistics Encyclopedia
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Wuhan College Efire Wrap Up Ecommerce Training Camp

Wuhan College Efire Wrap Up Ecommerce Training Camp

The training program jointly conducted by Wuhan City College and Yihuo Cross-border E-commerce Training Base has successfully concluded. Through immersive training, students systematically learned platform operation, product selection analysis, and marketing promotion skills, achieving significant improvement in their capabilities. This university-enterprise cooperation model effectively enhances students' employment competitiveness and sustainable development ability, contributing to the talent pool for the cross-border e-commerce industry.

01/23/2026 Logistics Industry Insights
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Container Ship Leasing Market Booms Domestic Trade Vessels Present New Opportunities

Container Ship Leasing Market Booms Domestic Trade Vessels Present New Opportunities

With the surge in global container demand, the ship leasing market is booming, and international shipping companies are increasingly focusing on domestic container vessels in China. Companies like CMA CGM and X-Press Feeders are leasing domestic ships, indicating a rising trend in rental prices. The market is expected to remain elevated, potentially experiencing an extended peak season. Flexible capacity allocation within the industry will provide competitive advantages for all parties involved.

07/23/2025 Logistics
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Aviation Industry Faces Supply Chain Labor Challenges

Aviation Industry Faces Supply Chain Labor Challenges

The global aviation industry is facing multiple challenges, including supply chain bottlenecks, talent shortages, and geopolitical risks. This article delves into the root causes of these challenges and proposes strategies for breaking through, such as reshaping the supply chain, embracing new technologies, and strengthening talent development. It aims to point the way for the sustainable development of the aviation industry.

01/16/2026 Logistics Industry Insights
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STB Chair Warns of US Freight Rail Service Crisis

STB Chair Warns of US Freight Rail Service Crisis

Surface Transportation Board (STB) Chairman Martin Oberman strongly criticized the “collapse” of US freight rail service and labor shortages at the RailTrends conference. He pointed out that railroad companies have significantly reduced staff in pursuit of profits, leading to train delays, embargoes, and other problems, causing significant losses to the US economy. Oberman argued that these actions prioritize profits over service. He called for strengthened regulation, increased investment, and encouragement of innovation to reshape the future of US freight rail. He emphasized the need for railroads to prioritize service and reliability alongside financial performance.

01/16/2026 Logistics Industry Insights
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Truckload Spot Rates Jump As Capacity Tightens in September

Truckload Spot Rates Jump As Capacity Tightens in September

Recent data reveals a 32% year-over-year increase in U.S. truckload spot volumes in September, marking the 14th consecutive month of record highs. Spot rates have also risen significantly. Capacity shortages are a primary driver, requiring shippers to strengthen carrier relationships and optimize transportation plans. While the industry faces long-term challenges, opportunities exist through technological innovation. The persistent capacity crunch necessitates proactive strategies from shippers to navigate the current freight market landscape.

01/21/2026 Logistics Industry Insights
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UNFI CEO Foresees Grocery Supply Chain Relief by Fall

UNFI CEO Foresees Grocery Supply Chain Relief by Fall

UNFI predicts grocery shortages may persist into the fall, as the pandemic continues to strain the food supply chain with surging demand and limited supply. Slow restaurant recovery and streamlined SKU strategies exacerbate the shortages. Businesses need to diversify sourcing and leverage technology to build resilient supply chains. Retailers should adjust procurement strategies and enhance communication. Consumers should maintain rational consumption habits.

01/19/2026 Logistics Industry Insights
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Guide to Air Cargo Operations at Irans Kangan Airport

Guide to Air Cargo Operations at Irans Kangan Airport

This article uses Kangan Airport (KNR) as an example to deeply analyze the information behind the three-letter airport code and provide a practical air freight guide. It covers airport overview, the value and usage skills of the three-letter code query system, air freight precautions, extended resources, and process optimization from a data analyst's perspective. The aim is to help readers quickly grasp relevant knowledge and improve air freight efficiency.

09/29/2025 Airport Codes
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