Amazon Sellers Gain Tools to Fix Ratings Listings

Amazon Sellers Gain Tools to Fix Ratings Listings

This article recounts the author's experience of successfully refreshing and merging variant ratings through multiple contacts with Amazon customer service. It highlights the varying levels of competence among Amazon customer service representatives and shares practical tips on effectively utilizing customer service resources to solve operational problems. These tips include persistence, exploring different contact channels, clearly describing the issue, and making reasonable use of available resources. The author reminds sellers to focus on improving product quality while seeking customer service assistance.

01/04/2026 Logistics Industry Insights
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Directtoconsumer Brands Disrupt Traditional Retail

Directtoconsumer Brands Disrupt Traditional Retail

The rise of the DTC (Direct-to-Consumer) model is reshaping brand growth. Compared to traditional retail, DTC offers stronger customer relationships, higher profit margins, and greater control. Key implementation points include optimizing customer experience, marketing, and sales strategies. DTC allows brands to connect directly with consumers, gather valuable data, and build lasting loyalty. This shift necessitates a focus on digital channels and personalized communication to effectively reach and engage target audiences. Successful DTC implementation drives sustainable brand growth and market share.

01/04/2026 Logistics Industry Insights
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US Holiday Ecommerce Boosts Small Business Sales

US Holiday Ecommerce Boosts Small Business Sales

US Christmas e-commerce sales surged by 10.6%, exceeding online growth expectations. Black Friday and Cyber Monday remained strong, with December sales surpassing last year's figures. Amid inflationary pressures, consumers diversified their spending, creating opportunities for small brands with price advantages. The consumption trend is expected to continue in the first half of next year, requiring cross-border e-commerce businesses to proceed cautiously. The strong online performance indicates a shift in consumer behavior, favoring digital channels during the holiday season.

01/04/2026 Logistics Industry Insights
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Guide to Maximizing Twitter for Global Networking

Guide to Maximizing Twitter for Global Networking

This article provides a detailed tutorial for cross-border logistics professionals on how to download and register for Twitter, covering both iOS and Android systems. It explains the download methods and account registration process step-by-step. Furthermore, it shares tips on how cross-border logistics professionals can leverage Twitter to obtain industry information and expand business channels. This guide helps you master Twitter and embark on a global social journey, unlocking new opportunities for your cross-border logistics business.

01/04/2026 Logistics Encyclopedia
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Amazon Expands Video Ad Tools for Brands

Amazon Expands Video Ad Tools for Brands

Amazon Advertising has launched a suite of video advertising solutions, including Sponsored Display video ads, video creation tools, ad creative services, and streaming TV reach incrementality measurement. This aims to help sellers more effectively build brand awareness through video, reach target audiences, and optimize ad performance, ultimately driving sales growth. The new tools and services empower brands to create engaging video content, target specific customer segments, and measure the impact of their video campaigns across various channels within the Amazon ecosystem.

01/04/2026 Logistics Industry Insights
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Tencent Awards Spotlight Brand Integration in Chinese Media

Tencent Awards Spotlight Brand Integration in Chinese Media

The Tencent IN Innovation Smart Marketing Awards reveal a new paradigm for brand film and TV marketing: precise targeting through segmented and contextualized marketing, marketing beyond online channels to create immersive experiences, and cultural empowerment to achieve resonance in values. With content at its core, Tencent builds a full-link digital marketing ecosystem, helping brands and the platform achieve a win-win situation. This approach emphasizes the importance of understanding the audience and creating meaningful connections through engaging content and experiences.

01/04/2026 Logistics Industry Insights
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Ebay Sellers Improve Customer Satisfaction Through Better Communication

Ebay Sellers Improve Customer Satisfaction Through Better Communication

This article details various communication channels available to eBay sellers for interacting with buyers, including the eBay messaging system, phone communication (used cautiously), and contacting eBay customer support. It provides practical tips for improving communication efficiency and highlights communication taboos to avoid. The aim is to help sellers build strong customer relationships, enhance customer satisfaction, and ultimately drive sales growth on the eBay platform. By mastering effective communication techniques, sellers can foster trust and loyalty, leading to a more successful eBay business.

01/04/2026 Logistics Encyclopedia
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Chinese Manufacturers Capitalize on North Americas RV Surge

Chinese Manufacturers Capitalize on North Americas RV Surge

Strong demand in the North American RV market presents new opportunities for Chinese manufacturers. Xiamen Wodo Outdoor, specializing in RV and yacht accessories, may become the first RV/yacht stock. "Made in China" is transitioning towards higher quality and added value. Businesses need to pay close attention to market changes and potential risks. The robust demand in North America offers a significant opening for Chinese RV component suppliers and manufacturers looking to expand their reach through cross-border e-commerce channels.

01/04/2026 Logistics Industry Insights
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Amazon Sellers Hit by System Outages and Higher Prime Fees

Amazon Sellers Hit by System Outages and Higher Prime Fees

Amazon sellers are facing a double whammy: another system bug coupled with new Prime exclusive discount fee rules. This article analyzes the impact of these two events and provides actionable advice for sellers to enhance product competitiveness, optimize operational strategies, reduce costs, diversify channels, and cope with system errors. Specifically, it offers guidance on navigating the challenges and thriving on the Amazon platform amidst these disruptions. Sellers can leverage these insights to improve their business and overcome the current difficulties.

01/04/2026 Logistics Industry Insights
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Guide to Realtime Tracking in Large Item Logistics

Guide to Realtime Tracking in Large Item Logistics

This paper provides a detailed analysis of the tracking mechanisms for oversized logistics, offering various inquiry channels and precautions to help you monitor the real-time status of your goods. It also explores packaging strategies and cost considerations for oversized logistics, aiming to improve logistics efficiency and overall experience. The paper emphasizes practical methods for tracking and managing large shipments, ensuring transparency and control throughout the transportation process. Understanding these aspects can significantly optimize the handling of oversized items in logistics.

12/30/2025 Logistics Encyclopedia
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