Lazada Thailand Posts Profit Surge Amid Ecommerce Strategy Shift

Lazada Thailand Posts Profit Surge Amid Ecommerce Strategy Shift

Lazada Thailand achieved a revenue of 38 billion Thai Baht in 2022 and turned profitable, largely attributed to the contribution of Lazada Express. Facing challenges from competitors like Shopee's profitability strategies and reduced consumer spending, Lazada needs to optimize its operations, enhance user experience, and explore new growth opportunities. This is crucial for maintaining its competitive edge in the highly competitive Thai e-commerce market.

01/07/2026 Logistics Industry Insights
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Malawi Revenue Authority Adopts Competencybased HR System

Malawi Revenue Authority Adopts Competencybased HR System

With the support of the WCO and Sida-WCO TFCM Programme, the Malawi Revenue Authority (MRA) is actively building a competency-based human resource management system (CBHRM) to enhance organizational effectiveness. This initiative aims to improve talent selection, customize training programs, implement objective performance evaluations, and optimize career development. MRA's experience provides valuable lessons for other developing countries' tax administrations. The CBHRM framework helps MRA to strategically manage its workforce, ensuring it possesses the necessary skills and knowledge to effectively administer taxes and contribute to national development.

01/05/2026 Customs Knowledge
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WCO Backs Philippines Customs Modernization with HRM System

WCO Backs Philippines Customs Modernization with HRM System

The World Customs Organization (WCO) successfully conducted a personnel management diagnostic of the Bureau of Customs (BOC) in the Philippines. This aimed to support BOC's strategic goals and HR modernization by building a competency-based HRM system. The diagnostic highlighted the importance of HR roles, competency-based HRM, and training development. The BOC committed to adopting the WCO's 18 customized recommendations to drive the implementation of future action plans.

01/05/2026 Customs Knowledge
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Customs Agencies Boost Efficiency Through Talent Management Strategies

Customs Agencies Boost Efficiency Through Talent Management Strategies

This guide aims to assist customs departments in establishing a competency-based human resource management system to enhance organizational effectiveness. It elaborates on the importance of human resource management, provides a roadmap for developing practical tools, and outlines methods for integrating competency orientation into various processes. Divided into three parts, the guide seeks to enable customs departments to build an exceptional team capable of addressing challenges and seizing opportunities. The ultimate goal is to foster a high-performing workforce within customs administrations.

01/05/2026 Customs Knowledge
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Lastmile Delivery Trends Reshape Express Distribution

Lastmile Delivery Trends Reshape Express Distribution

This paper delves into the definition, importance, and development history of express distribution channels. It details major types such as direct operation, franchising, agency, cooperation, online channels, and multi-channel integration, exploring their characteristics, advantages, disadvantages, and applicable scenarios. Furthermore, it proposes optimization strategies for express distribution channels and forecasts future development trends including intelligentization, greening, collaboration, and customization. The aim is to provide valuable insights for express delivery companies to improve their distribution strategies and adapt to the evolving logistics landscape.

01/05/2026 Logistics Encyclopedia
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Barbados Customs Enhances Efficiency with HR Management Reform

Barbados Customs Enhances Efficiency with HR Management Reform

The Barbados Customs and Excise Department (BCED) is undergoing a competency-based HRM reform in collaboration with the World Customs Organization (WCO) and the International Monetary Fund (IMF). Aiming to enhance operational efficiency, revenue collection, and stakeholder engagement, BCED is committed to modernizing its talent management practices. This involves developing a competency framework, job catalog, and exploring the establishment of an internal HRM department. By strengthening its human resources, BCED seeks to contribute more effectively to economic development.

01/22/2026 Customs Knowledge
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Lesotho Revenue Authority Advances Tax Modernization with Talent Initiative

Lesotho Revenue Authority Advances Tax Modernization with Talent Initiative

The Lesotho Revenue Authority (LRA) is actively implementing a competency-based human resource management system to enhance operational efficiency and tax collection capabilities. Supported by the World Customs Organization through the EPCB-HRMP project, the initiative aims to assist LRA in building a strategic HR management system. This system focuses on aligning talent with roles, ultimately contributing to LRA's modernization goals. This endeavor offers valuable lessons and best practices for other African tax administrations seeking to modernize their HR practices and improve overall performance.

01/22/2026 Customs Knowledge
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Ebay Evolves From Auction Site to Global Ecommerce Giant

Ebay Evolves From Auction Site to Global Ecommerce Giant

eBay started as an auction platform and has evolved into a diverse e-commerce marketplace. With a global presence, eBay focuses on enhancing user experience and seller services. Technology drives its innovation, allowing it to maintain a leading position in the competitive e-commerce landscape. The company's commitment to improvement and adaptation has been key to its success and continued growth.

01/23/2026 Logistics Industry Insights
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Madecom Collapse Offers Lessons for DTC Furniture Sector

Madecom Collapse Offers Lessons for DTC Furniture Sector

Made.com, once hailed as a shining example of DTC furniture e-commerce, collapsed just a year after its IPO. The entrepreneurial legend of founder Ning Li came to an abrupt end. A combination of factors, including the fading pandemic boom, supply chain crises, inflation, and increased competition, contributed to the shattering of its £7 billion valuation. Following its acquisition by Next, whether Made.com can regain its former glory remains a significant challenge. The company's rapid rise and fall serve as a cautionary tale in the volatile e-commerce landscape.

12/31/2025 Logistics Industry Insights
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Budget Airlines Disrupt Aviation Industry with Innovation

Budget Airlines Disrupt Aviation Industry with Innovation

Low-cost carriers (LCCs) now account for one-third of global airline capacity and continue to grow. This paper delves into LCC operating models, fleet strategies, route networks, and distribution channels, revealing their core competitiveness in cost control and technological empowerment. It also explores the competitive and cooperative relationship between LCCs and traditional airlines, as well as the impact of technological innovation on future development. The paper concludes by looking forward to a landscape of continuous innovation and competition in the aviation industry.

01/07/2026 Logistics Industry Insights
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