Global Airline Group IATA Focuses on Human Factors for Ground Safety
This IATA course aims to help airport managers, ground handling personnel, and others understand the impact of human factors in ground handling operations. It teaches how to reduce safety risks and improve operational efficiency through human factors engineering. The course covers concepts of human factors, safety culture development, risk identification and analysis, communication, and process optimization. Completion of the course and passing the exam results in IATA certification.
