Amazons Noreturn Refund Policy Sparks Seller Concerns

Amazons Noreturn Refund Policy Sparks Seller Concerns

Amazon introduces new rules for managing negative reviews, allowing brand owners to contact buyers who left negative reviews and offer "refund without return." This aims to enhance brand loyalty but carries the risk of abuse. Sellers need to actively monitor reviews, develop communication strategies, utilize refunds reasonably, and fundamentally improve product quality and service levels. This new policy encourages proactive engagement and emphasizes the importance of addressing customer concerns to mitigate the impact of negative feedback.

01/04/2026 Logistics Industry Insights
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Crossborder Ecommerce Firms Cut Jobs Restructure Amid Downturn

Crossborder Ecommerce Firms Cut Jobs Restructure Amid Downturn

The cross-border e-commerce industry is experiencing a downturn, marked by frequent layoffs, salary reductions, and work stoppages. Platform giants like Amazon are also scaling back operations to reduce costs and increase efficiency. Simultaneously, emerging platforms like Pinduoduo are presenting new opportunities and challenges. Companies need to streamline operations and improve profitability, while employees must enhance their skills to adapt to the changing landscape. The industry is undergoing a significant transformation, demanding resilience and adaptability from all stakeholders.

01/04/2026 Logistics Industry Insights
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Black Shark Cuts Staff Amid Market and Ecommerce Woes

Black Shark Cuts Staff Amid Market and Ecommerce Woes

Black Shark's layoffs have sparked concerns about the mobile phone market and the cross-border e-commerce industry. Amazon sellers are facing challenges with surging traffic but plummeting conversion rates, compounded by exchange rate fluctuations. This analysis explores these industry challenges and proposes strategies such as refined operations, diversified channels, supply chain optimization, risk management, and innovation to navigate the current landscape. These strategies aim to help businesses mitigate risks and capitalize on opportunities in a volatile market.

01/04/2026 Logistics Industry Insights
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Shein Raises Prices Amid US Tariff Policy Adjustments

Shein Raises Prices Amid US Tariff Policy Adjustments

Fast-fashion platform Shein has preemptively raised prices, with some items increasing by as much as 377%, in response to US tariff policies. A wave of price hikes is also observed on platforms like Amazon, raising consumer concerns about an economic downturn. Cross-border e-commerce businesses need to actively address tariff challenges, and consumers should rationally view price fluctuations. The price increases are a direct result of increased costs due to tariffs, impacting both businesses and consumers alike.

12/30/2025 Customs Knowledge
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Zhengzhou Summit Aims to Boost Central Chinas Ecommerce Trade

Zhengzhou Summit Aims to Boost Central Chinas Ecommerce Trade

On June 12, 2025, Zhengzhou will host the "Central Plains Trendy Products Renewal Season · Amazon & TikTok Shop Explosive Order Growth Exchange Conference." This interactive learning event focuses on strategies for achieving explosive order growth, supported by Big Data Cross-border technology, ensuring secure transactions. It aims to help cross-border e-commerce practitioners grasp the latest trends and achieve business breakthroughs. The event will provide insights and practical knowledge to help businesses thrive in the competitive e-commerce landscape.

06/11/2025 Logistics Industry Insights
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UPS Cuts Jobs Boosts Automation Amid Industry Shifts

UPS Cuts Jobs Boosts Automation Amid Industry Shifts

In response to network adjustments in the US and reduced Amazon volume, UPS has laid off approximately 34,000 employees and closed 93 buildings this year. The company is actively transforming through automation upgrades and focusing on high-profit businesses to adapt to the evolving e-commerce landscape and increasing customer demands. This strategic adjustment offers significant insights for the entire logistics industry. The changes highlight the need for adaptability and efficiency in a rapidly changing market environment.

01/08/2026 Logistics
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UPS Offers Buyouts to Optimize US Network

UPS Offers Buyouts to Optimize US Network

UPS is streamlining its U.S. operations through a voluntary buyout program, aiming to optimize its network, reduce costs, and improve efficiency in response to market challenges and achieve sustainable growth. This move is linked to decreased Amazon volume and reflects the cost pressures and transformation needs facing the logistics industry. UPS's strategic transformation warrants attention. The company hopes this will allow them to better compete and adapt to the rapidly changing landscape of delivery and supply chain management.

01/08/2026 Logistics
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Amazons Project Zero Cracks Down on Counterfeits

Amazons Project Zero Cracks Down on Counterfeits

Amazon Project Zero is a powerful tool for brands to combat counterfeiting and protect their rights. It grants brands greater autonomy, enabling them to quickly remove counterfeit products, safeguard their brand image, and boost sales. Brands should proactively prepare to join this program as soon as possible. It empowers brands to directly remove infringing listings, streamlining the process compared to traditional reporting methods and providing a more efficient way to protect intellectual property rights and customer trust.

12/31/2025 Logistics
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Amazons Valentines Day Hot Sellers Drive US Sales Surge

Amazons Valentines Day Hot Sellers Drive US Sales Surge

This article analyzes Valentine's Day product selection trends on Amazon US in January, focusing on recommended categories related to "Valentine's Day gifts for boyfriends" and "instant cameras." By analyzing buyer reviews (both positive and negative), it summarizes key product selection points: the former emphasizes practicality and thoughtfulness, while the latter requires attention to quality and sentiment. This helps sellers accurately select products and increase sales. The analysis of reviews helps sellers to understand customer expectations and avoid potential pitfalls.

12/29/2025 Logistics Industry Insights
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Tiktok Shop Expands in US Challenging Ecommerce Giants

Tiktok Shop Expands in US Challenging Ecommerce Giants

TikTok Shop is rapidly penetrating the US e-commerce market, attracting a significant number of merchants and consumers. This analysis explores TikTok Shop's potential and advantages in the US, its challenges to traditional platforms like Amazon, and provides strategies for cross-border e-commerce sellers. The aim is to help them seize opportunities and succeed in the future by understanding the dynamics of this emerging platform and adapting their strategies accordingly to leverage TikTok's unique reach and engagement capabilities.

12/29/2025 Logistics Industry Insights
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