Guide to Coupangs Return Policy for Daigou Buyers

Guide to Coupangs Return Policy for Daigou Buyers

This article details the application process for return compensation for Coupang purchase agent products, covering automated collection integration, application portals, and important considerations. It reminds merchants to apply within the specified timeframe and provide accurate information and supporting evidence to avoid unnecessary financial losses. The guide outlines specific steps and key points to ensure a smooth and successful compensation claim for returned Coupang goods purchased through a third-party agent.

01/16/2026 Logistics
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High Ecommerce Return Rates Cut Crossborder Seller Profits

High Ecommerce Return Rates Cut Crossborder Seller Profits

Cross-border e-commerce sellers face the challenge of high return rates, eroding profit margins. This paper analyzes the current situation of return rates, the differences in return policies among e-commerce platforms, and the controversy and risks associated with the "refund only without return" policy. It proposes strategies for sellers to optimize product quality, improve logistics, and enhance after-sales service. The paper emphasizes the importance of building a fairer cooperative model between platforms and sellers to mitigate the negative impacts of high return rates and ensure sustainable business growth.

01/16/2026 Logistics Industry Insights
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Ocean Freight Rates Drop Amid Ecommerce Slowdown

Ocean Freight Rates Drop Amid Ecommerce Slowdown

Ocean freight rates continue to plummet, and the peak season for cross-border e-commerce is underwhelming due to a combination of factors: inventory backlog, overcapacity, and economic downturn. The "bullwhip effect" exacerbates the supply-demand imbalance. While falling freight rates reduce some operating costs, they remain above pre-pandemic levels. In the future, freight rates are likely to return to a more rational level. Cross-border e-commerce businesses need to optimize their supply chain management to cope with market challenges.

01/05/2026 Logistics Industry Insights
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Freight Invoice Issuance Guide: Key Considerations and Process Insights

Freight Invoice Issuance Guide: Key Considerations and Process Insights

This article outlines key considerations for issuing freight invoices, including qualifications for issuing on behalf, a simplified process for filling in freight items, and handling regulations related to voiding and red-invoice issuance. Taxpayers must clearly understand the specific processes for voiding invoices and issuing red invoices, as well as the return requirements, to ensure compliance with tax regulations and avoid unnecessary losses and complications.

07/17/2025 Logistics Encyclopedia
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Freight Forwarding Industry Faces Growing Operational Complexities

Freight Forwarding Industry Faces Growing Operational Complexities

This article addresses common issues in the freight forwarding process, such as customs declaration cancellation, return of goods, fumigation, late declaration, booking, fleet selection, container handling, and gross weight verification. It provides detailed answers and practical suggestions to help freight forwarders efficiently solve problems and improve work efficiency. The guide aims to provide clarity and best practices for navigating these challenges and ensuring smooth operations within the logistics chain.

08/22/2025 Logistics Encyclopedia
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New Container Return Rules Risk Hefty Fines for Importers

New Container Return Rules Risk Hefty Fines for Importers

A new container return rule for shipping containers will take effect on July 7, 2025, mandating that containers be returned to their original pick-up location whenever possible. Non-compliant returns will incur substantial fees, with port returns costing $300 per container and other depots charging up to $1200. This article provides a detailed interpretation of the new regulations, offers practical tips to avoid penalties, and analyzes the impact on shippers, freight forwarders, shipping companies, and container yards. It aims to help stakeholders prepare in advance and avoid unnecessary losses.

07/03/2025 Logistics
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Guide to Equipment Release Validity and Container Return Procedures

Guide to Equipment Release Validity and Container Return Procedures

This article provides a detailed overview of the equipment interchange receipt (EIR) validity period and customs clearance return/empty container return procedures for major shipping companies. It serves as a practical guide to help foreign trade professionals avoid losses due to information asymmetry. The content covers specific regulations of companies such as Maersk, CMA CGM, and COSCO. Readers are reminded to verify the latest policies directly with the shipping lines. This information is critical for smooth logistics and cost-effective operations.

08/22/2025 Shipping Company Encyclopedia
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Amazon Germany Tightens Return Policy Raising Costs for Sellers

Amazon Germany Tightens Return Policy Raising Costs for Sellers

Amazon Germany has adjusted its return policy, implementing fees for packaging returns, differentiating return options based on seller type, and shortening the return period for certain electronics. Sellers need to optimize product descriptions, improve product quality and packaging, and handle returns flexibly. Staying informed about policy changes and implementing refined operational strategies are crucial for navigating these challenges. This includes proactively addressing potential return issues to minimize costs and maintain customer satisfaction in the German marketplace.

11/03/2025 Logistics
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Shopee Sellers Adopt Strategies to Cut Crossborder Return Rates

Shopee Sellers Adopt Strategies to Cut Crossborder Return Rates

This article provides a comprehensive guide for new Shopee sellers on reducing return rates. It covers various aspects including product quality control, product description optimization, after-sales service improvement, logistics selection optimization, and return reason analysis. The aim is to help sellers effectively lower return rates and improve store profitability. By implementing these strategies, sellers can enhance customer satisfaction and build a more sustainable business on the Shopee platform.

01/04/2026 Logistics Encyclopedia
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