US Ports Adopt New System to Improve Service Quality

US Ports Adopt New System to Improve Service Quality

To more accurately measure the quality of port services in the United States, the 29th annual 'Quest for Quality Awards' utilizes an evaluation system encompassing five key dimensions: business ease, value, ocean/intermodal network, equipment, and operations. This framework aims to provide shippers with objective benchmarks and incentivize ports to improve their service levels.

Aviation Industry Urges Stricter Safety Audits and Quality Control

Aviation Industry Urges Stricter Safety Audits and Quality Control

This report delves into the crucial elements of aviation safety audits and quality control, interpreting the core standards of ICAO Annex 17. It analyzes industry standards and national safety programs, elaborating on audit processes and quality control systems. Furthermore, it introduces professional training courses offered by IATA, designed to help practitioners enhance their safety audit capabilities and build a robust safety defense, ultimately ensuring aviation safety. This includes understanding key performance indicators and risk assessment methodologies to improve overall safety management systems within the aviation industry.

Saudi Ground Services Earns IATA Certification for Enhanced Quality

Saudi Ground Services Earns IATA Certification for Enhanced Quality

Saudi Ground Services (SGS) has achieved IATA TVP certification, significantly enhancing passenger service quality. The certification covers various aspects, including meet & greet, check-in, and special passenger assistance, boosting SGS's market competitiveness, employee satisfaction, and operational efficiency. SGS is committed to becoming a leading ground service provider in the Middle East, delivering a superior travel experience for passengers worldwide. The achievement underscores SGS's dedication to international standards and continuous improvement in its ground handling operations.

01/22/2026 Airlines
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Chinese Firm Miao Di Innovates Traditional Medicine Patch Quality

Chinese Firm Miao Di Innovates Traditional Medicine Patch Quality

Henan Miao Di Health Industry Co., Ltd. specializes in the research and production of high-quality external application plasters and ointments. Since its establishment six years ago, the company has consistently adhered to quality as its core, driven by technological innovation and strict quality control. It is committed to upgrading plasters from "fast-moving consumer goods" to "durable goods", providing consumers with more lasting and effective health care.

Logistics Industry Honors Excellence with Quest for Quality Awards

Logistics Industry Honors Excellence with Quest for Quality Awards

The Quest for Quality Awards serve as a benchmark in the logistics industry for measuring customer satisfaction and outstanding service performance. Through a rigorous selection process and comprehensive evaluation criteria, it provides reliable guidance for shippers in choosing high-quality logistics partners and motivates logistics providers to continuously improve service quality. In the future, the awards will focus more on digital transformation and customer experience, leading the development of the logistics industry. The award helps shippers identify top performers and encourages continuous improvement within the logistics sector.

China Strengthens Steel Export Rules to Boost Quality Trade Fairness

China Strengthens Steel Export Rules to Boost Quality Trade Fairness

The Ministry of Commerce and the General Administration of Customs jointly announced that export license management will be implemented for certain steel products starting January 1, 2026. This measure aims to regulate steel export trade, improve product quality, and maintain international trade order. Exporters will be required to provide export contracts and quality certificates when applying for licenses. The implementation of the new regulations will promote the healthy development of the industry.

Logistics Industry Honors Top Performers at Quest for Quality Awards

Logistics Industry Honors Top Performers at Quest for Quality Awards

Logistics Management Magazine has released the results of its 29th Annual Quest for Quality Awards, recognizing 127 companies for outstanding service. This award is a key benchmark for customer satisfaction in the logistics industry. Readers rate carriers, 3PLs, and ports on service quality, considering critical aspects such as on-time delivery, value, information technology, and customer service. The awards ultimately identify top performers in each category, showcasing those excelling in meeting and exceeding customer expectations within the logistics sector.

Logistics Industry Honors Excellence in Annual Quest for Quality Awards

Logistics Industry Honors Excellence in Annual Quest for Quality Awards

The 40th Annual Quest for Quality Awards by Logistics Management magazine recognized 142 companies for outstanding service. Based on customer evaluations, the awards cover various sectors including transportation, 3PL, and ports. Key performance indicators assessed include on-time delivery, value, and information technology. This award aims to encourage excellence within the logistics industry and foster a collaborative and mutually beneficial new era for logistics.

Tiktok Shop Malaysia Prioritizes Quality Over Quantity in Ecommerce Push

Tiktok Shop Malaysia Prioritizes Quality Over Quantity in Ecommerce Push

TikTok Shop Malaysia will implement new rules to restrict low-quality product promotion videos. Creators who post more than five 'non-interactive' videos with product links within seven consecutive days will face restrictions on the number of videos with shopping links they can publish for seven days. This measure aims to improve the platform's content quality and encourage creators to produce more creative and engaging content.